Edit: since placing the 1 star review here I have received my items. So I am upgrading to two stars. Given I had reached out before placing the review here with no response I feel that 2 is fair... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I have worked for penny appeal for more than 3 years in Bangladesh. In 3 + years I have seen that PA UK's office's directors and couple of other staff grasp donated money through its various partners... Toon meer
My experience was ok Alhamdulillaah. The brother seemed decent I did qurbani for me and my family Quick and Easy May Allah guide the people working in this charity and make them the... Toon meer
Bedrijf heeft geantwoord
It’s not about how many stars I give—or anyone else gives—to Penny Appeal. What truly matters is the impact the charity delivers and how it changes the lives of those in need, helping them recognise a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Penny Appeal aids people in over 30 crisis-hit countries worldwide. Your donations help build wells, care for orphans, deliver medical aid, meals and open schools and orphanages
Contactgegevens
Thornes Park, Horbury Road, Wakefield, WF2 8QZ, Wakefield, Verenigd Koninkrijk
- 03000 11 11 11
- info@pennyappeal.org
- pennyappeal.org
3,6
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175 reviews
Heeft 100% van zijn negatieve reviews beantwoord
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I’m happy to help towards the great…
I’m happy to help towards the great work and projects they’re doing. Alhamdullillah
14 april 2026
We had a very disappointing experience…
We had a very disappointing experience with this charity. We donated £10,000 for a mosque project but never received proper updates or detailed information about the progress. Despite making several complaints and follow-ups, we were not given any clear response. However, we continue to receive calls asking for more donations and support for new projects. This has been our experience, and it has caused serious concerns for us.
7 maart 2025
Review zonder uitnodiging
Antwoord van Penny Appeal
Hello Yaser,
Please accept our sincerest apologies for the lack of communication regarding your generous donation. We understand your frustration and take your concerns regarding the mosque project very seriously as this is not the standard of transparency we strive for.
We would like to resolve this at your earliest convenience by providing you with a full project report and addressing your concerns personally. Please contact our team directly at info@pennyappeal.org or call 03000111111 so we can make this right immediately.
With respect,
Penny Appeal Team
DO NOT DONATE TO THIS CHARITY!
DO NOT DONATE TO THIS CHARITY!!
IT'S AN ABSOLUTE HORROR SHOW. INCLUDING CHILD ABUSE BY STAFF IN AN ORPHANAGE!!!
5pillarsuk. /2020/08/15/amir-khan-slams-penny-appeal-after-child-sexual-allegations-at-gambian-orphanage/
Ignore these paid liars that reply back to this comment. Do your own research but make sure you have a strong stomach. I vomited reading what this charity has been up to.
CURRENTLY BEING INVESTIGATED BY MULTIPLE CHARITY COMMISSION ORGANISATIONS
READ THE REVIEWS! DO NOT DONATE!!!
1 maart 2026
Review zonder uitnodiging
Antwoord van Penny Appeal
Hello Kamal,
Thank you for reaching out with your concern.
We take statements of this nature with the utmost seriousness. The safety and wellbeing of those in our care is our absolute priority, and we have a zero-tolerance policy regarding any form of abuse.
We urge you to contact our team at info@pennyappeal.org urgently so we can address your concerns and ensure this is being handled through the proper legal and regulatory channels as a matter of urgency.
Sincerely,
Penny Appeal Team
I heard good things about the charity…
I heard good things about the charity organization and they give 100%donations
1 maart 2026
The iftar sisterhood event was very…
The iftar sisterhood event was very well organised and a great success.
1 maart 2026
The website is user friendly.
28 februari 2026
Always trusted them when it time for…
Always trusted them when it time for giving the sadaqa or zakat
2 maart 2026
Easy to navigate through website
Easy to navigate through website.
Could easily choose where I want to give, how much and then pay!
1 maart 2026
I am extremely disappointed with my…
I am extremely disappointed with my experience. If zero star option was available I would pick that
I made payments from January 2023 to October 2024 totalling £625 towards 2 water well projects, believing the funds would go towards completing that specific charitable work we are now in 2026 and i still have no proof. Despite the payments being taken, I have not received any clear evidence that the project was carried out instead i was told that i have not paid enough and there is payment still outstanding.
I have contacted the organisation numerous times over the past year asking when the wells would be completed as this was supposed to be completed by July 2025. Each time I was told that someone senior would get back to me, but no one ever did. After repeated attempts to resolve the issue directly, I was left without answers. I feel let down and ignored after making what I believed were genuine charitable contributions.
I would strongly urge anyone considering donating to penny appeal as I am now over £600 short and that money was supposed to be used for people who needed water and it was supposed to be in my childs and parents names.
25 februari 2026
Review zonder uitnodiging
Antwoord van Penny Appeal
Salam Majada,
We are truly sorry to read that you feel disappointed, and we take feedback like this very seriously.
First and foremost, thank you for your generosity and for supporting water well projects over such a long period. We sincerely appreciate every donation made with the intention of helping others.
From reviewing your account, it appears there may have been a misunderstanding regarding how the payments were allocated towards the specific water well projects. Sometimes, when multiple payments are made under separate order references, they are not automatically grouped toward a single well unless selected or completed within the same appeal structure.
That said, we absolutely understand how frustrating this must feel from your perspective, especially when the intention was to honour your child and parents.
We would genuinely like the opportunity to look into this fully and resolve it for you. Please could you email our dedicated team at info@pennyappeal.org with your full details so that we can personally review your case and provide a clear explanation and next steps?
We never want any supporter to feel ignored or let down. Your trust means a great deal to us, and we are committed to addressing this properly.
Kind regards,
Penny Appeal Team, UK
Antwoord van Penny Appeal
Hello,
Thank you for sharing your thoughts.
Penny Appeal is committed to transparency, impact, and serving communities with integrity. If you have any specific concerns, we would appreciate the opportunity to address them directly.
You can reach our team at info@pennyappeal.org , and we’ll ensure your query is handled promptly.
Alhumdulillah you are all doing a great…
Alhumdulillah you are all doing a great job helping the needy that this world has created by force. May Allah have mercy on them and all of us. Ameen
1 februari 2026
Antwoord van Penny Appeal
Salam Saminah,
Thank you so much for these kind words and Ameen for your du'a.
Easy experience to Donate & help people!
15 januari 2026
Antwoord van Penny Appeal
Hello,
Thank you!
We're glad you found our platform helpful and efficient in your pursuit to bring about positive changes in communities worldwide.
Regards,
Penny Appeal Team, UK.
There was no minimum payment…
There was no minimum payment requirement. I was able to donate the amount I wanted to.
12 januari 2026
Antwoord van Penny Appeal
Hello,
Thank you for the kind words.
We're glad you found our platform an efficient way to donate and make an impact on the vulnerable communities around the world.
Regards,
Penny Appeal Team, UK.
Antwoord van Penny Appeal
Hello Lily,
Thank you for such motivating words, we're indeed grateful to have supportive and selfless donors like you.
Regards,
Penny Appeal Team, UK.
It’s not about how many stars I give—or…
It’s not about how many stars I give—or anyone else gives—to Penny Appeal. What truly matters is the impact the charity delivers and how it changes the lives of those in need, helping them recognise and appreciate the work Penny Appeal does for them.
13 januari 2026
Antwoord van Penny Appeal
Salam Mrs Dawar,
Thank you for such kind words.
The work we are able to do is because of generous donors like you.
Regards,
Penny Appeal Team, UK
Wonderful charity
20 december 2025
Antwoord van Penny Appeal
Hello Christina,
Thank you for your lovely feedback. We’re really grateful for your support and for taking the time to share this.
Kind regards,
Penny Appeal Team
Shameful charity
This is probably one of the worst charities, with unislamic manners and unethical practices. A charities integrity is also reflected upon the treatment of the people who work for them. After hearing several testimonies from employees and ex employees, there is a consistent pattern of incredibly poor/humiliating/abusive treatment towards employees/volunteers. This behaviour starts from the top down and I would recommend others to do their own research before donating. This is a shameful charity and have a lot to answer for. May Allah forgive and guide those responsible.
23 december 2024
Review zonder uitnodiging
Antwoord van Penny Appeal
Salam Mohammed Hafiz,
Thank you for taking the time to share your thoughts. We’re sorry to hear that such concerns have been raised and understand how strongly you feel about this.
Penny Appeal strives to uphold compassion, respect, and integrity in all areas of our work, including how we treat those who support our mission. While we don’t recognise the description shared, we do take feedback seriously and believe concerns are best addressed when shared directly and with specific detail.
We appreciate you raising this and remain committed to reflecting on feedback and continually improving.
Kind regards,
Penny Appeal Team
Event attended
I attended an event advertised for everyone showcasing two prominent speakers (Gabor Mate and Basem Yousef). The event was to begin at 6:30, everyone was ushered in and told to rush in. They had 6 different speakers, one in particular shaming people into donating publicly (Islam encourages anonymous donations). The main speakers didn’t come on until 3 hours later. Tickets were pricey, people were tired, it was a work day, poorly organized and misleading in its advertising. It felt like a scam event. I and many in the audience left when the redheaded man came on to shame people into donating. It was awful. People need to read into Penny appeal. Only 60% of the donated money ever goes to support a cause. One star is even generous.
4 december 2025
Review zonder uitnodiging
Antwoord van Penny Appeal
Salam Z,
We’re really sorry to hear about your experience and appreciate you taking the time to let us know.
It sounds like the event you’re referring to was handled by Penny Appeal, Canada. Although this review has been left on the Penny Appeal, UK page, we want to make sure your feedback reaches the people best placed to support you.
Thank you for sharing your concerns.
Kind regards,
Penny Appeal Team
Pathetic
Its been numerous years since i contact them and tried again with them this year in January, called numerous times and guess what nothing its another year that is going to pass and this organisation is not interested in those who put their time,effort,energy to raise funds for them.
7 december 2025
Review zonder uitnodiging
Antwoord van Penny Appeal
Salam Hussain,
Thank you for sharing your feedback.
We’re really sorry to hear about your experience, this isn’t the level of support we aim to provide. Please share your details with us at info@pennyappeal.org so we can look into this urgently and get it resolved for you.
Regards,
Penny Appeal Team
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