Absolutely brilliant service !! I've been trying to track my pension for over 2 years but no joy. Within an hour of paying the £225 fee, pensionpie had written tracing letters. Once signe... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Reasons as follows.... I dealt with a lady called Sue from the outset. Nothing was too much trouble whilst dealing with her. Always available to speak and called back when asked if not available. The... Toon meer
Bedrijf heeft geantwoord
Unimpressed. I thought this was an HMG service, but was wrong! I was asked for a fee of £250, but their web sire shows £225. Little indication of how they operated and what they might be able to achi... Toon meer
Bedrijf heeft geantwoord
There’s no magic database out there, so takes a few weeks, but Pension Pie genuinely wants to do everything they can and won’t give up on you. Because they understand how to word the letters and how b... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Pensioenbureau
- Bedrijfskundige dienst
- Financieel adviseur
- Financiële planner
- Niet-bancaire financiële diensten
- Pensioenfonds
Info over Pension Pie
Geschreven door het bedrijf
Pension Pie - Helping You Reconnect with Your Lost Pensions
At Pension Pie, we specialise in helping individuals trace and reconnect with their lost or forgotten pensions. With years of experience in pension tracing, we understand how easy it can be to lose track of pension schemes, especially with career changes, company closures, or the passage of time. That’s where we come in.
Our service is simple and hassle-free. When you sign up, we take the burden off your shoulders by thoroughly investigating your pension history. We contact former employers, pension providers, and government agencies to track down any pensions you may have built up over the years. Whether it’s a workplace pension from a dissolved company or a contracted-out State Earnings-Related Pension Scheme (SERPS), our team goes the extra mile to find it for you.
We handle all the communications, writing directly to employers, pension schemes, and even the Pension Protection Fund (PPF) and HMRC, ensuring every possible lead is explored. If needed, we also follow up with major pension providers, ensuring no stone is left unturned in your search.
Transparency and communication are at the heart of what we do. We keep you updated at every step of the process, and any responses we receive are immediately shared with you. While we cannot guarantee a positive outcome in every case, our dedicated team works tirelessly to give you the best possible chance of reconnecting with your pensions.
At Pension Pie, our goal is to give you peace of mind and help you uncover the financial benefits you’ve worked hard to earn. Let us do the legwork so you can focus on what really matters. Trust us to help you take the first step toward reclaiming your pensions.
Our promise to you
Geschreven door het bedrijf
- We're committed to our customers!
- At Pension Pie, our customers are at the heart of everything we do. We understand that tracing lost pensions can feel overwhelming and confusing, which is why we’re here to make the process as simple and stress-free as possible. Our team is dedicated to providing clear communication and full transparency throughout the tracing journey. From the moment you sign up, we take the time to understand your unique situation and work tirelessly to uncover the pensions you may have lost track of. We keep you informed at every step, ensuring you always know where things stand and what actions we’re taking on your behalf. While we can’t guarantee that every pension will be found, we guarantee that we’ll explore every possible lead and leave no stone unturned. Whether we’re writing to former employers, contacting pension providers, or reaching out to government agencies, you can trust us to act with diligence and integrity. Our mission is to help you reconnect with your pensions so you can secure the benefits you’ve worked hard for. Your satisfaction and trust are our priorities, and we won’t rest until we’ve done everything we can to support you. At Pension Pie, we’re not just tracing pensions—we’re building trust, delivering results, and putting our customers first.
Contactgegevens
Verenigd Koninkrijk
- support@pensionpie.com
- pensionpie.com
Try Pension Pie today!
4,4
Uitstekend
53 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Antwoord van Pension Pie
Thank you for your review—we really appreciate it.
Keeping you informed every step of the way is a key part of what we do, so it’s great to hear that came through clearly. If you need any further help, just let us know.
Absolutely brilliant service !!
Absolutely brilliant service !!
I've been trying to track my pension for over 2 years but no joy. Within an hour of paying the £225 fee, pensionpie had written tracing letters.
Once signed up I had access to a brilliant app showing the progress of my search.
Pensionpie found my pension in just under 3 weeks
I recommend this service it was a very simple process
15 april 2026
Antwoord van Pension Pie
Thank you for the fantastic review—we really appreciate you taking the time to share your experience.
We know how frustrating pension tracing can be, especially after trying for so long, so it’s great to hear we were able to step in quickly and get things moving for you. Delighted the app kept everything clear and easy to follow, and even better that we located your pension within a few weeks.
If you need anything further, we’re always here to help.
Thanks to Sue and team
Thanks to Sue and team. Been very helpful. Highly recommend. X
1 april 2026
Review zonder uitnodiging
Antwoord van Pension Pie
We’re really pleased to hear that Sue and the team were able to help, and I’ve passed your comments on to them.
We truly appreciate your recommendation and your support for Pension Pie.
Quick response,easy to access
Quick response,easy to access, ability to pick up the phone and speak to someone direct
9 april 2026
Antwoord van Pension Pie
Thank you for your review.
We’re pleased to hear you found the service quick and easy to access, and that being able to speak directly with the team made a difference. We believe that clear, direct communication is key to a good experience.
We appreciate your support and thank you for choosing Pension Pie.
2-off lost pensions.
Reasons as follows....
I dealt with a lady called Sue from the outset. Nothing was too much trouble whilst dealing with her. Always available to speak and called back when asked if not available. The portal was brilliant and easy to follow showing step by step progress. With Sue's assistance the 2-off lost pensions were found and my wife and I was very happy with the outcome. I would recommend PensionPie 100% to anyone wishing to find lost pensions.
27 februari 2026
Antwoord van Pension Pie
Thank you for the wonderful review. We’re really pleased Sue was able to support you throughout the process and help locate your lost pensions. I will pass your feedback onto her.
At Pension Pie we aim to make the process as straightforward and transparent as possible, so it’s great to hear the portal and progress updates made everything easy to follow.
Your recommendation means a lot to us, and we’re delighted we could help you track down your pensions.
This service is brilliant
This service is brilliant! Not only did I receive correspondence from the companies I was querying I got responses from pension pie themselves making sure I was happy with everything, very quick and easy service to use would definitely recommend!
13 februari 2026
Antwoord van Pension Pie
Thank you for such a fantastic review.
We’re really pleased to hear that you found the service straightforward and that you received clear correspondence from both the providers and our team. Keeping clients informed and making the process as smooth as possible is exactly what we aim to do.
We genuinely appreciate your recommendation and your trust in Pension Pie.
Very efficient and thorough kept me in…
Very efficient and thorough kept me in formed through the whole process.
11 februari 2026
Antwoord van Pension Pie
Thankyou for your kind comments Steven, we really appreciate your feedback.
I used this service to find a pension…
I used this service to find a pension that's been missing for over 20 years. I can't believe they found it, amazing service, thanks team!
6 februari 2026
Review zonder uitnodiging
Antwoord van Pension Pie
Thankyou for your comments Sarah, we really appreciate your kind feedback.
I'm glad we could help out.
I would certainly recommend Pension…
I would certainly recommend Pension Pie. Sue was diligent in her investigation of my missing pension and kept me informed at all stages of the process.
4 februari 2026
Antwoord van Pension Pie
Thank you very much for your recommendation and for taking the time to leave such a positive review.
We’re delighted to hear that Sue was diligent in tracing your missing pension and kept you informed throughout the process. I’ve passed on your kind comments to her — they’ll be very much appreciated.
Thank you again for placing your trust in Pension Pie.
I had a positive experience and a good…
I had a positive experience and a good result. The pension pie team was very friendly & easy to communicate with. The only point of attention is probably the timeline - it took close to 6 months.
27 januari 2026
Antwoord van Pension Pie
Thank you for taking the time to share your experience.
We’re really pleased to hear you had a positive result and found the Pension Pie team friendly and easy to communicate with — that’s exactly the experience we aim to provide.
We also appreciate your feedback on the timeline. Pension tracing can sometimes take longer than expected, particularly when we’re dependent on responses from multiple providers and legacy schemes, but we recognise how important speed is and are continually working to improve this.
Thank you again for your patience and for choosing Pension Pie.
Very helpful.
21 januari 2026
Antwoord van Pension Pie
Thankyou for your comments Mr Skelton, we really appreciate your kind feedback.
This is the second time I have TRIED to…
This is the second time I have TRIED to contact pension pie this year, was trying to sort pensions. Communication impossible. Would not recommend.
18 december 2025
Review zonder uitnodiging
Antwoord van Pension Pie
Thank you for your feedback.
We respectfully disagree with the suggestion that communication was impossible. We have a continuously monitored support inbox at support@pensionpie.com (which you used multiple times) and we responded to all correspondence we received.
In this case, progress was impacted by changes to your email details, which meant messages were missed outside of our control. Once this became clear, we issued a full refund promptly and in good faith.
We always aim to act fairly and professionally, even where an engagement cannot be completed, and we believe this was done here.
We wish you the best in resolving your pension arrangements elsewhere.
Handed over £225 for them to send out a…
Handed over £225 for them to send out a few letters to be told nothing found, would not recommend.
18 november 2025
Review zonder uitnodiging
Antwoord van Pension Pie
Thank you for taking the time to share your feedback.
We understand how frustrating it can be when a pension search doesn’t result in what was hoped for. Unfortunately, in some cases, after carrying out the relevant checks and sending the relevant letters, it does become clear that no pension scheme exists.
While this isn’t the outcome anyone wants, having a clear answer can still be valuable, as it prevents further time, cost, and uncertainty being spent pursuing something that unfortunately isn’t there.
We always aim to be transparent and thorough in the work we carry out.
Profesional Service
Excellent, prompt service trying to track down a missing pension fund. Not the outcome I wanted but my mistake looking for a pension fund that didn't exist.
15 december 2025
Antwoord van Pension Pie
Thank you for the 5-star review — it’s very much appreciated.
While the outcome wasn’t what you’d hoped for, we’re pleased we could help you reach a clear conclusion and avoid spending further time chasing something that wasn’t there. Pension tracing isn’t always straightforward, and clarity is often just as valuable as recovery.
Antwoord van Pension Pie
Thankyou for your comments Mr Ashton, we really appreciate your kind feedback.
long Lost Pension
I have been with Pension Pie for a long time and I paid the fee but I am so disappointed that your company could not trace my pension although I got several letters stating that they had no longer able to trace any pension for me
Mona Treanor (Mrs)
4 december 2025
Review zonder uitnodiging
Antwoord van Pension Pie
Hi Mona,
Thank you for your review, I’m really sorry to hear that you were disappointed, and I completely understand how frustrating it is when a pension cannot be found.
Our team carried out a full forensic search based on the information you provided, contacting all potential employers and administrators connected to your case. However, with some older cases, there simply isn’t a pension there to recover. Schemes may have closed, been wound up, merged, or never held preserved benefits, and in those situations no provider is able to locate anything because nothing exists to be claimed.
I know this isn’t the outcome you hoped for, and I do appreciate how disheartening that can feel. Please be assured that every possible avenue was explored on your behalf.
Thank you again for taking the time to share your experience.
Unimpressed
Unimpressed. I thought this was an HMG service, but was wrong! I was asked for a fee of £250, but their web sire shows £225. Little indication of how they operated and what they might be able to achieve. Since I abandoned my application, I have received numerous "reminders" which include an opportunity to unsubscribe. However, that leads only to a page headed "This page isn't working at the moment". Not a total surprise.
Make sure you understand what they are offering.
28 november 2025
Review zonder uitnodiging
Antwoord van Pension Pie
Hi Michael,
Thank you for taking the time to share your feedback. I’m sorry to hear about your experience, so I’d like to clarify a few points to avoid any misunderstanding.
We are not an HMG service, and we make this clear on our website and throughout the process. At no point do we state or imply that we are a government department. We provide a private pension-tracing service that takes a forensic approach — reviewing employment histories, cross-checking potential administrators, and making targeted enquiries to identify any pension information that may still exist. The fee is always £225, and this covers the full tracing process for up to five pensions. This includes detailed research, administration, and all correspondence carried out on your behalf, with any replies coming directly back to you.
The reminders you received were generated because your application was not completed. They are automated, but the unsubscribe link should still function properly. I’ve asked our technical team to investigate this so we can get it resolved - in the meantime I have made sure to manually unsubscribe you.
Thank you again for raising your concerns — your feedback is genuinely appreciated and helps us improve the service.
Let PensionPie take the strain
I left the UK over 20 years ago and since making my first pension contribution in 1980, I have had 10 different fixed addresses, my main email address was discontinued by the provider, tracking down 4 past pensions was always going to be a big 'ask' especially when some employers were no longer in business.
While researching how best to do this and finding the proposed new UK pension "dashboard" kept being delayed, I came across PensionPie. I signed up and from Dragana's first reply, I knew this long tedious search was going to be tackled in a calm, professional and methodical way by people who really understood the task in hand.
Sure, there was an initial arrival of 'pension not found' letters and emails from various companies, could it be I had opted out from some? Checks were made to see if I had, and Dragana was constantly keeping my spirits up with her proposals for next steps. Having to write letters from outside the UK would have been a pain but PensionPie handle all that and keep track of what was written to whom and when. All has been found. I had indeed moved a 1st pension into the 2nd. Thanks to Dragana and PensionPie for making it happen.
15 november 2025
Review zonder uitnodiging
Antwoord van Pension Pie
Hi Neil, We're thrilled to hear we could help with your pension endeavours, we will pass your comments forward to Dragana and I am sure it will make her day! Thanks again for taking the time to leave a review.
A Job well done
Great service, very polite and efficient.
My lost pension was successfully found in a very short time.
Many thanks.
3 november 2025
Antwoord van Pension Pie
Thankyou Anthony! We're glad that we could help you find your lost pension swiftly.
Lost pension information, they will help you with this great company.
Sue kept me informed all of the way and put my mind at rest. Great job couldn’t have done it without you.
29 oktober 2025
Antwoord van Pension Pie
Thankyou Mike! We agree, we couldn't do it without Sue! we're glad we could help you.
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