Peter Clarke Estate Agent and Letting Agent Reviews 479

I recently engaged Peter Clarke in Shipston to market my Cottage. From the start I found the team to
be very professional. Communication was excellent and feedback always followed a viewing. Sale and completion was smoothly processed. I wouldn’t hesitate to use this team in the future.

Super helpful, friendly and responsive! Would highly recommend

Renee @ Peter Clarke's has been fantastic helping us through the process & acting as an interface between ourselves & the builders. Not sure where we would have been without all her help. A real credit to Peter Clarke Agents

As a house buyer I felt I was treated with courtesy and professionalism, and received great support during a rather protracted and quite complicated process.

The sale of my mother’s house who had just recently passed away was a very difficult time for me but Matt, Pav and the team were so kind and professional it was much easier than I had thought it would be.
Five stars for communication, from adequate notice of viewings to feedback and then progress of the sale without being nagged, nothing seemed to be too much trouble.
They found lovely purchasers very quickly and the sale went through without any problems.
Thank you Peter Clarke Leamington for helping me through this sad time, I will certainly use you again and recommend you to family and friends.

We have received excellent service from Sara and Kerry. They have been both professional and proactive in looking for a house for my parents, keeping in close contact with us throughout.
Would highly recommend.

I changed to Peter Clark after my house had been on the market unsuccessfully with another agent. Within the week I had 4 viewings and an offer over my asking price. Giles made the whole process seemless, supporting me right through to exchange. They provided excellent photographs and some great drone footage. The walk through video also presented the property really well. Communication within the whole office was excellent, all knew who I was and about my property in detail. It’s been an excellent service, thank you.

We were very impressed with the whole procedure. Ellie and her team kept us informed every step of the way and nothing was too much trouble for them. If we had any questions they were answered ASAP. We would recommend them to anyone buying or selling.

We found the whole team friendly, approachable and professional when buying our new to us property which turned out (through no fault of us or our vendors) or be a rather protracted transaction!

Everyone I dealt with at Peter Clarke was super friendly, professional and helpful! They made the process of moving easy and more enjoyable - highly recommend them!

Very happy with the service and support from Jonathan, Irene and Melanie at Peter Clarke. They kept me informed and advised at every stage of the process and played an active role in moving the sale forward. As
result I think they worked hard for their commission. Thank you all

From the initial viewing Peter Clarke were Professional, Kerry and her team, went above and beyond on whats been Rollercoaster journey.
Nothing ever seemed too much trouble.
All viewings with feed back cards left with comments, very positive, they have handled my sale with utmost efficiency, keeping me updated at all stages.
I would highly recommend Peter Clarke Wellsbourne,
Kerry, and girls Thank you,

I had an amazing experience with the team at Peter Clarke in Chipping Campden. As a first-time home buyer, purchasing a home can be daunting and unfamiliar, but Ellie and the team were very supportive and helpful. They kept me informed throughout the entire process, and I would recommend them to others.

Very professional team at Peter Clarke Wellesbourne, from the appraisal to the completion couldn't fault this service. Great communication, went above and beyond to do all the viewings and helped me through a challenging time. All the staff are friendly and engaging. Would highly recommend them

Estate agents often get criticised for doing little in return for their money. Peter Clarke, on the other hand, did a great deal on my behalf with excellent advice on pricing and marketing the house, to showing the house to selected customers who's stated requirements matched the property, and to dealing with the problems of boiler service and EICR requirements, which as I live abroad made the process much simpler. Overall, a very, very good service at a very reasonable fee.

An excellent, helpful team who have facilitated a smooth procedure. Nothing has been too much trouble for them and they have helped me in a not-so-easy conveyancing -without their calm assistance and reassurance the procedure could have been a nightmare- however, it has been the best experience of estate agents that I have ever experienced -and I have sold/bought many properties in my lifetime. Thank you to Sally, Sophie and Kim.

Before I begin it is unsurprising to read that most positive reviews are to do with home sales - in my own PERSONAL experience when PC&Co have your money, they are finished with you!!!
I have never experienced discrimination on the level I have from Peter Clarke and Co which has now caused me serious destress and they also don’t care. I have enquired about some building works on a communal building my flat is located in. As Peter Clarke and Co didn’t ‘order’ the works they have literally told me they are unwilling to discuss it. Harriet is by far one of the rudest people I have EVER spoken to on the phone, huffing and puffing and cutting me off to tell me she ‘wants to go home’. When Michael is done talking to you, he ignores you. I also have NEVER had to seek advice from a solicitor before. Before renting to me PC&Co knew I had certain health conditions and the response I have had is not only unkind, but actually discrimination. They have made me feel so terrible and worthless for things that I cannot control. If you suffer with any form of health condition DO NOT become a tenant with this agent. They will only find you an ‘irritation’ for what I can only presume is small charge they get for managing. I am now being ignored no matter who I email. I have actually asked Michael for a document letting me know what PCCo’s internal obligations to tenants are - this has been ignored - I asked Harriet for this on the phone. I have asked for the details of the individual I need to begin an internal complaint, ignored. I am not even sure it is completely legal to refuse these documentations and details if asked. The person responsible for this company seriously needs to consider some further training in basic customer service and compassion for these (seemingly) arrogant and offensive agents.
If a response is left to this publicly I am sure it’ll all be my fault - they are full of words and very little action. They actually have not the single interest in even trying to disguise their absolute disdain for you. Michael even commented that ‘works would not stop because of me’ - I never asked them to. PC&Co also knew these works were beginning and failed to be transparent of the gravity of the situation and impact it’d have on peoples lives. That was my qualm.

Only in Stratford Upon Avon ehhh!!!

They’ll be very glad too hear I won’t be renewing my contract, but certainly not as glad as I am. I’m sure I will also be completely ‘paid back’ in my checkout process and I’m sure I’ll be getting plenty of emails from them about ‘what they want’.

A service poorer I am yet to encounter. Even last year a few days before x-mas I locked myself out and though they held a key they refused to assist me but to give me the number of a ‘locksmith’ … 80£ later.
In the communal area I reside in I know one thing, I am not alone in my ideas of this companies attitude. Even the lady who comes and does inspections likes to comment on your personal decor and a more sarcastic person I’m yet to meet.

Once they have your money they’ll be done with you and with my already pre existing issues I now have to spend time wasting the remainder of my tenancy filling out paperwork for ombudsmen and the like. You know I wasn’t even allowed too move out on July 1st even though I pay my last rent this month … me thinks that’s due to the place being covered in scaffolding with workmen right outside the window drilling into the walls. Curious right???

On a slightly different matter.
1. Recently received a revised ‘fire’ documentation even though the electrics cupboard for the area is full of other neighbours junk and flammable liquid. I don’t understand how this has been verified and signed off. Oh well, at least that cupboard is only underneath my kitchen.

Customer service - What service???
Reliability - 0
Kindness and Compassion - Nope!!!

Bought my new build house through Peter Clarke and I have to say they have been absolutely amazing. They have always been so friendly and courteous, keeping me well informed at all times. They have made the house purchase a positive experience. I would definitely recommend them. Particularly Jacqueline and Renee. Thank you!