SO What has happened to this firm? There are no reviews for 2018 so assume they are no longer trading.....BUT they are still taking money and sending the same feeble excuses. If you aren't in the bu... Toon meer
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I don't like complaining,it is hard to run a business but this is a truely disappointing company. I returned an item by Royal Mail track and sign, they received it but have never refunded my money or... Toon meer
Slow dispatch of item, then wrong item sent, replacement still not arrived over a week later, when promised to send out same day. Nice enough on the phone but poor follow up. Original order 12.... Toon meer
Bedrijf heeft geantwoord
I applied for the above collar, having to guess the size as its for a rescue dog which is coming over from Croatia and hasn't arrived yet. I felt the collar Was possibly too small, so emailed t... Toon meer
Bedrijfsgegevens
Contactgegevens
Basepoint, Oakfield Close, Tewkesbury Business Park, GL20 8SD, Gloucestershire
- 02036041822
- info@petrunway.co.uk
- petrunway.co.uk
3,1
Gemiddeld
322 reviews
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Quite happy .. Will use again
Chuffed to bits with dog collar. However I had to ring to chase order up as I didn't receive a dispatch email as promised on their site. Infact my order arrived not long after my call and I still didn't receive the promised email. That aside the gentleman I spoke to was helpful and courteous and this will not put me off using them again.
13 augustus 2015
Review zonder uitnodiging
Order still not received 14 days after being placed - received on day 15!
I ordered a dog harness from Pet Runaway having looked at other websites and reviews, however my experience has been less than satisfactory. I placed the order on 31st July and as of today 13th August I still have not received my item despite receiving an email saying it had been shipped on the 5th and then receiving 2 emails this morning asking me to rate my recent purchase. What purchase! I shall think twice about using this site in future.
UPDATE - after an exchange of emails a replacement was sent out on 13th August which I duly received on the 14th. The product itself is very good, it's just a shame that the delivery let the whole experience down. I shall, however, use Pet runway in the future.
13 augustus 2015
Review zonder uitnodiging
Nice!
Love the natural hemp dog collar - so does my owner. Daisy x
13 augustus 2015
Review zonder uitnodiging
Great produce & service
My order came very quickly. It is a lovely item, not a bad price
8 augustus 2015
Review zonder uitnodiging
Excellent service
A very easy site to negotiate and found exactly what I wanted. Prices were reasonable and free postage great. Order was fulfilled and dispatched very quickly.
6 augustus 2015
Review zonder uitnodiging
Good quality goods, prompt, efficient service.
We ordered two diamanté dog collars to replace two shoddy ones from elsewhere. They arrived earlier than expected, well packed and were exactly what we wanted. The diamanté lettering was bold and substantial , the collars lovely shades of cerise and light pink and good quality. Expensive but exactly what we were looking for. Good company to deal with.
6 augustus 2015
Review zonder uitnodiging
Dog Bed
The dog bed I ordered from pet runway was excellent quality and good value for money. The item is of a tough material and comfortable too....
Kind Regards
Ed Farmer
6 augustus 2015
Review zonder uitnodiging
Dog collar.
A handsome, well-made collar. Seems very comfortable on the dog. We are both very sarisfied with it.
6 augustus 2015
Review zonder uitnodiging
Dog harnesses
Lovely products.Was well pleased with the service and very quick delivery.
3 augustus 2015
Review zonder uitnodiging
best comfy dogs beds ever
These dog beds are waterproof and comfy. Great price great quality.All the retired greyhounds are so happy and we are happy as they are indestructible as well. No more shredded duvets. Would certainly recommend to all my greyhound owners. I am now waiting for my 2 greys to want new beds so I can replace with these.
19 juli 2015
Review zonder uitnodiging
Great Service
Great service & friendly staff member on end of the phone. Would recommend
15 juli 2015
Review zonder uitnodiging
medical alert tag
very quick turn around time - very pleased with personalised tag and inscription and very good price.
8 juli 2015
Review zonder uitnodiging
Excellent
I ordered a pink polka dot collar and it's exactly how it looks on the site, if not even nicer! I love it when I receive a product that's topped my expectations. The quality is excellent and the delivery was swift! Would recommend this company to anyone.
7 juli 2015
Review zonder uitnodiging
spiffy dog collar
Just loving new spiffy dog orange collar, really well made product. Also great staff big thanks to Stewart for all his help
2 juli 2015
Review zonder uitnodiging
Great!!!!!
I bought a dog collar and I love it!!! It's brilliant!!! Fast delivery too.
1 juli 2015
Review zonder uitnodiging
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