PGR Builders & Timber Merchants Reviews 83

You have good staff they go above and beyond for us tradesmen many thanks Hepworth&sons

Very reliable

Great choice of products and great help from the guys at Maldon. They make TP look two bob!

Professional

Been using PGR for many years now wouldn't go anywhere else, always give good prices, good quality materials

Prompt service - same-day delivery

Really friendly staff and very helpful and always on time with deliveries.

I have been using PGR for years and they have always been good to me. Always reliable and quick with deliveries.

Great experience with PGR Building Merchants in Southend. Their prices are very competitive, the service was excellent from start to finish, and the delivery driver was especially helpful and friendly. Highly recommended!

Constructive help.
Good service

I went to one of PGR Builders & Timber Merchants’ branches in East London to place a small order, just a few pieces of wood and I didn’t even need delivery. However, I was told they were short on delivery staff and couldn’t process any orders until the following Wednesday.

I found that quite ridiculous, as I was there in person and ready to take the items myself. When I asked why they couldn’t handle a basic order, I was simply told “that’s just how it is.” I suggested they hire more staff if they can’t manage, and left.

Not sure what kind of business they’re trying to run, but it came across as very unprofessional and disorganised.

Always helpful

First time I've used the Rayleigh branch, won't be the last. Helpful driver, phoned when on the way, and even helped me push my pallet truck loaded with ballast up a slight incline. Good quality materials, competitive pricing, prompt delivery.

Jason, who served us excellent communication, friendly & helpful.
Always a good service from PGR, THANK YOU.

just a quick thank you to jag and the rest of staff at romford branch for all your help much appreciated

There always very helpful and informative and the staff are all such happy people

I have had nothing but 5 star experiences since using PGR. Delivery has always been prompt and as stated and the prices are always very competitive. Colin and his team have been extremely helpful and have always offered excellent and professional customers service.

Very disappointed that I had to wait to be served at your Southend branch on a Saturday late morning as you only had one staff member!
What’s the point of opening?

Well worth the journey to PGR.
Extremely friendly and helpful and professional service.
Has a huge range of products.