For 2 years, I got excellent service from PH247. Above and beyond. The reinstallation of my antiquated heating/plumbing system and the annual service. James Foulks (PH247) is the an excellent e... Toon meer
Bedrijf heeft geantwoord
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For 2 years, I got excellent service from PH247. Above and beyond. The reinstallation of my antiquated heating/plumbing system and the annual service. James Foulks (PH247) is the an excellent e... Toon meer
Bedrijf heeft geantwoord
This company installed a new hot water cylinder and all related pipework and valves, and went above and beyond, putting in a board to cover damaged floorboards to properly support the new cylinder and... Toon meer
Bedrijf heeft geantwoord
Am incredibly grateful to this company for sorting out an emergency plumbing situation which was preventing me from sleeping. Their offices were kind, polite and efficient. Lee was particularly fabulo... Toon meer
Nathan was extremely professional and helpful. He quickly identified the issue with the pipes and clearly explained what was going on. Even though he couldn’t fix it on the spot, he went out of his wa... Toon meer
London's premium, white-glove plumbing and heating service provider that brings trust, transparency & a lifetime labour guarantee. Effortless service. Unmatched protection. Genuine care for your home and peace of mind. We are a premium white‑glove plumbing & heating service built on protection, trust and integrity. The industry may be unregulated, we aren’t. Every PH247 engineer is fully qualified (Gas Safe, Water Regulations, CIPHE), background‑checked and held to our Lifetime Labour Guarantee. One of our founders was made homeless at just 10 years old after a rogue plumber failed his family. PH247 was created as a mission to protect homeowners and clients from ever experiencing that trauma, ensuring honesty, safety and accountability at every step. We explain what happens next, provide photo reports, and stay accessible via WhatsApp, delivering true peace of mind. We provide a premium quality service and experience, giving you a true hands‑free, peace‑of‑mind service so you never have to worry about plumbing or heating again.
27 Old Gloucester Street, WC1N 3AX, London, Verenigd Koninkrijk
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I want to express my deep appreciation to PH247 for their unwavering assistance in rectifying the inadequate installation of my plumbing and heating system. What truly distinguishes this company is its exceptional professionalism, evident throughout the entire service. They take the time to thoroughly explain each step of the process, ensuring complete transparency by providing detailed breakdowns of the prices for all necessary work. Furthermore, I always receive a comprehensive job report, allowing me to maintain a clear service history of my plumbing and heating systems. I cannot adequately express my gratitude to the customer support team and the engineers who have consistently provided me with expert advice and support over the years. With unwavering confidence, they have successfully installed toilets, repaired our boiler, fixed leaks, and installed radiators throughout my property. As a landlord with multiple properties, I have also received invaluable support from PH247, and I am now a member of their elite service plan. This plan provides unlimited callouts, an annual service, and gas safety checks for all my gas appliances. In addition, I receive a generous 30% discount on all quotations. I highly recommend PH247 to anyone searching for a reliable and trustworthy plumbing and heating company that places a premium on transparency and honesty from start to finish.
Unethical sharks, not who they purport to be.
Charged me twice for call outs for a boiler which has failed. Paid for two hours at £230, got 25 mins and no solution. One of the co-directors left me with no heating or hot water in the coldest week of the year, minus temperatures, and my partner is 7 months pregnant. Never even responded to my messages asking for a report even though I'd paid for an hours service and got less than half that.
Other firms Ive spoken to are shocked at their behaviour. Their pricing is crazy and unethical. They fundamentally dont care. Another firm is picking up the pieces and was messaging me at 11pm trying to help. These guys wont even return your calls.
Shocking and shameful that you pretend to be about protecting people from rogue traders.
Polite and punctual engineers and helpful Customer Services.
Am incredibly grateful to this company for sorting out an emergency plumbing situation which was preventing me from sleeping. Their offices were kind, polite and efficient. Lee was particularly fabulous in that he pulled out all the stops to get me a speedy appointment. LJ was brilliant and solved an issue which a previous plumber hadn’t been able to solve and was a pleasure to work with and thoughtful about his treatment of my flat. Restored my faith in humanity. Can’t thank them enough.
I am thrilled to share my outstanding experience with PH247 plumbing and heating! Recently, I had the pleasure of having them install a new gas boiler in my home, and I couldn't be more satisfied with their incredible service.
PH247 Plumbing and Heating has genuinely been my go-to company for all my plumbing and heating needs over the years. Their professionalism and dedication to providing exceptional customer service have consistently impressed me.
When I contacted them, their team exhibited professionalism, promptly addressing all my inquiries and ensuring I felt confident in their abilities. Their expertise and attention to detail shone through during the installation, leaving no room for concerns or doubts.
What sets PH247 plumbing and heating apart is their unwavering commitment to providing 5-star customer service. Their friendly and knowledgeable staff went above and beyond to ensure I was delighted with the new gas boiler installation. They took the time to explain its features, answer all my questions, and even provide some valuable maintenance tips to maximise its efficiency.
I cannot emphasise enough my gratitude to have PH247 Plumbing and Heating as my trusted plumbing and heating company. Their exceptional professionalism, top-notch service, and dedication to customer satisfaction make them stand out from the rest. I wholeheartedly recommend PH247 plumbing and heating to anyone seeking reliable and outstanding services.
i had an airlock problem but I didn’t know what this was or where it was coming from until PH247 came down and explained clearly and it caused a poor water flow caused by the airlock fault. They arrived quickly and on time, explained the procedure and followed through with excellent work. I was confused on where the problem was coming from until they came and explained everything perfectly. The customer service was amazing and they managed to fix the problem quickly and effectively. They maintained very good communication. When they arrived they managed to identify the problem straight away, showing how experienced and talented the team are, the quoted me an excellent price (cheapest quote i got was from here) and fixed the problem in no time. I really do recommend PH247
I lost all hope, until I was highly recommended to seek professional service from PH247, which I wish done and discovered sooner.
I experienced a faulty boiler for a period of ten months my wife and kids had to go through hardship living without hot water and heating, having to stay in hotels to keep warm and maintain a healthy hygiene
Numerous times I called my council but it fell on deaf ears, then I turned my attention to PH247, by this time I had no faith and was deeply depressed BUT I was so shocked how punctual and knowledgeable LJ was, treated more like a friend than anything!
He identified the problem and resolved the matters because there was several issues with the boiler
I’m devoted Christian and I believe LJ is a God sent
I wholeheartedly recommend LJ’s service sincerely.
Great service, good communication and stuck to time slot. Done job well and in good time. Would definitely recommend
Best service provided, came on the time that he said he would was very polite and the job was done exceptionally. Very pleased and would highly recommend PH247
They have been great always on time to go out and sort out anything that's wasn't working and able to fix the problems or damages you should try them out ph247 are one of the best plumbing companies out here in the uk if your having problems with your toilets sinks or gas boilers ph247 will always fix or replace your problems l've never had any issues with this company they always come on time and able to do their jobs you should give ph247 a try
I recently had the pleasure of receiving outstanding service from PH247 Plumbing and Heating, and I couldn't be more grateful for their assistance. As an elderly and disabled individual, it can be pretty challenging to find reliable help, but PH247 exceeded all my expectations.
First and foremost, their team went above and beyond by not only fixing my toilet but also taking the time to repair my boiler. It was a tremendous relief to have both issues resolved efficiently and effectively in one visit. Their expertise and dedication truly made a massive difference in my daily life.
What impressed me the most was how PH247 took the time to patiently explain everything to me in a way that I could easily understand. As someone not well-versed in plumbing and heating systems, their willingness to break down complex concepts and answer all my questions was beneficial. They ensured that I felt comfortable and confident in the work being done.
Another aspect that gave me peace of mind was their professionalism and attention to security. Upon arrival, the PH247 team promptly showed their identification, which put me at ease. It's reassuring to know that they prioritise the safety and trust of their customers.
Overall, I cannot recommend PH247 Plumbing and Heating highly enough. Their exceptional service, coupled with their friendly and compassionate approach, truly made a positive impact on my life. As an old pensioner with disabilities, finding a company that goes the extra mile is invaluable. Thank you, PH247, for your outstanding support and expertise.
LJ arrived right on time, wearing shoe coverings and presenting his photo identity with a friendly smile. Throughout the entire process, he proved to be incredibly kind and helpful. The leak under my sink turned out to be a simple fix, and LJ handled it swiftly and efficiently. As I was putting my belongings back into the cupboard, I noticed a slight dampness on the pipe. Naturally, I wiped it clean, but after about 15 minutes, it still felt wet to the touch. Concerned, I promptly contacted the office and explained the situation. A little while later, Lou called me back and graciously offered to return to double-check everything. I'm relieved to say that everything is now in perfect order. Hopefully, this means I won't have any irate downstairs neighbors banging on my door! I wholeheartedly recommend LJ's services without hesitation.
Yet again I have received fantastic service from PH247. I was given a great quote and they were true to their word when the work was completed. I highly recommend this service due to their punctuality and professionalism. I will be using their services again in the future.
Couldn’t have been more impressed by their plumbing service and friendly engineer after my tap had unexpectedly started to leak. Really happy with their customer service and even prices considering the current cost of living crisis.
I recently had the pleasure of working with PH247 for my plumbing and heating needs, and I must say they exceeded all my expectations! When I contacted them, their friendly and helpful approach put me at ease.
First and foremost, the team at PH247 displayed their expertise by installing a brand-new vented hot water cylinder in my home. Their knowledge and attention to detail were evident throughout the entire process. Not only did they flawlessly replace the old cylinder, but they also renewed all the pipework, ensuring everything was up to code and functioning perfectly. It was evident that they took great pride in their work.
Additionally, PH247 provided exceptional service by servicing my gas boiler. They not only ensured that it was in optimal condition but also took the time to explain to me the importance of regular maintenance. Their dedication to customer service truly stood out as they patiently answered all my questions and shared valuable tips to keep my boiler running efficiently.
What sets PH247 apart is their creativity and problem-solving skills. They approached my project with a fresh perspective and found innovative solutions to any challenges. Their commitment to finding the best possible outcome for their customers is truly commendable.
Overall, I highly recommend PH247 for any plumbing and heating needs. Their friendly and professional team, combined with their expertise and creativity, make them a standout in their field. With PH247, you can trust that your project will be handled with the utmost care and precision.
This is the second time that I have scheduled the assistance of Ph247, and this time, it was to perform maintenance on my parents' boiler. To my relief, the system was in excellent condition, and the technicians did not attempt to upsell any unnecessary services.
Moreover, the professionals took the time to patiently explain to my ageing parents how to operate the room thermostat, considering their occasional confusion. This act of kindness left a lasting impression on my mother, who now adamantly insists on exclusively relying on PH247 for any future boiler or plumbing needs. In her own words, she confidently stated, "They are the only company that took the effort to communicate their procedures in a way that made perfect sense to me."
Absolutely amazing service here! Had a few problems with my toilet and called up PH247 and they came out straight away. Upon arrival their customer service was great, they covered all my questions and concerns too.
I also referred my mum to them too and now she’s got someone coming out this week to help fix a few things too!
Would recommend this to anyone if their looking for affordable quick and effective solutions!!
I encountered a problem with my boiler, resulting in inconsistent hot water temperatures. However, the arrival of LJ was punctual, and he attentively listened to the issue at hand. He swiftly identified and resolved the problem while explaining his steps, which instilled confidence. I greatly appreciated the upfront payment system, thanks to their transparent and straightforward pricing structure. Without a doubt, I will be relying on this company in the future and specifically requesting the expertise of LJ.
Was in need of of plumber and PH247 came highly recommended and sorted my plumbing issues out straight away. Great customer service, welcoming workers and great price! Would definitely recommend.
great service and work. Very kind workers and am very pleased with what’s been done. Thank you!
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