Phantom Hire (Wedding Car Hire) Reviews 161

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Adam is a true genuine down to earth individual, he provides a great service, I would not hesitate to recommend this organisation. He provides services for his Rolls Royce, god bless his business,... Toon meer

Beoordeeld met 5 van de 5 sterren

Was recommended by a work colleague as he used it for his wedding. We booked 3x RollsRoyce for brother’s wedding, the process was simple and quick with reasonable pricing. The chauffeurs... Toon meer

Beoordeeld met 3 van de 5 sterren

The car was in a tatty condition for a RR event car. The driver was a nice guy but didn't carry out the chauffeur service of opening doors which is what we were told. There was no 'prom drinks... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Phantom hire one of the best in the Uk, great communication from uwais. He made sure everything was going smoothly throughout the event. With only a few hours to spare till the wedding, the compan... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autoverhuur

Geschreven door het bedrijf

For Over 15 Years, Phantom Hire has been at the forefront in providing the Worlds Most Luxurious and State of the Art Vehicles to all occasions throughout the UK, Ireland, and Europe. Phantom Hire has rapidly expanded its Fleet Of Vehicles and is Proud to Boast the UK's Largest Fleet of Luxury Vehicles. Including some of the Most Renowned Marques in the World such as Rolls Royce, Lamborghini, Ferrari, and Bentley. We are proud to offer an array of Luxury Travel and Chauffeuring Solutions, including Wedding Car Hire, Prom Car Hire, Chauffeur Car Hire, Limo Hire, Super Car Hire, and Helicopter Charter."


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

161 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Excellent service from Phantom Hire.

Using Phantom Hire’s services has been a great experience. The driver was so polite and friendly!! The cars were in fantastic condition. This has by far been one of the best services that I have ever used.

4 februari 2019
Review zonder uitnodiging
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Antwoord van Phantom Hire (Wedding Car Hire)

Thank you, Kristen, for your kind words. We're thrilled to hear that you had a great experience with Phantom Hire. It's wonderful to know that our driver was polite and friendly and that the cars were in fantastic condition. We're honoured to be considered one of the best services you've ever used. We look forward to the opportunity to assist you in the future.

Beoordeeld met 5 van de 5 sterren

Rolls Royce Dawn

Had the Rolls Royce Dawn (800 registration) for the whole day for a wedding in Bristol, Sunday 30th December 2018. Brilliant services provided and very professional by Maz.

Thank you

5 januari 2019
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Antwoord van Phantom Hire (Wedding Car Hire)

Thank you, Bilal, for your feedback. We're pleased to hear that you had a brilliant experience with the Rolls Royce Dawn for your wedding in Bristol. It's wonderful to know that Maz provided professional service throughout the day. Your satisfaction is important to us, and we hope to assist you with any future events.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, and the level of professionalism I received was astounding. I will be recommending Phantom Hire to all of my friends and family.

18 december 2018
Review zonder uitnodiging
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Antwoord van Phantom Hire (Wedding Car Hire)

Thank you, Hassan, for your kind words. We're delighted to hear that you found our service excellent and our professionalism outstanding. Your recommendation to friends and family means a lot to us.

Beoordeeld met 5 van de 5 sterren

Thank you so much Phantom Hire for making Sophie and Paige's Prom just perfect.

Thank you so much Phantom Hire for putting the finishing touch to my daughter and her friends Prom on 27 June 2018. From initial contact to day of event everything ran smoothly. Thank you to Jordan for his prompt replies to emails and calls and for clarifying everything we asked for so nothing went wrong. The car was perfect,a beautiful white Rolls Royce Phantom, exactly as specified and your driver was professional and helpful and made the girls feel really special. I felt you were excellent value for money. I would have no problems in recommending you to anyone that I know and I don't say that often as usually things go wrong when you do.
Well done guys, keep up the good work.

17 juli 2018
Review zonder uitnodiging
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Antwoord van Phantom Hire (Wedding Car Hire)

Thank you, Donna, for your lovely feedback. We're delighted to hear that Sophie and Paige's prom was perfect with our service. It’s great to know that Jordan's prompt communication and the beautiful white Rolls Royce Phantom met your expectations. We're pleased our driver made the girls feel special and that you found our service excellent value for money. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Beoordeeld met 5 van de 5 sterren

Amazing service, Amazing Car

Amazing service from beginning to end, regular updates and communication throughout the booking. Went above and beyond on the day of my daughters prom with the driver assisting with the surprise of the drophead Phatom. Great driver, amazing car, great service. Made the day perfect. I would highly recommend.

4 juli 2018
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Antwoord van Phantom Hire (Wedding Car Hire)

Thank you for your glowing review. We're thrilled to hear that our service exceeded your expectations from beginning to end. It’s wonderful to know that the regular updates and the driver's assistance with the surprise made your daughter's prom day perfect. We appreciate your high recommendation and are delighted that the car and service contributed to such a memorable experience. We look forward to serving you again in the future.

Beoordeeld met 5 van de 5 sterren

Phantom hire were fantastic from start…

Phantom hire were fantastic from start to finish. A very professional, personal service. Would without doubt use again.

29 mei 2018
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Antwoord van Phantom Hire (Wedding Car Hire)

Thank you, Katerina, for your kind words. We're delighted to hear that you found our service professional and personal from start to finish. Your satisfaction is our top priority, and we are thrilled that you would choose to use our services again. We look forward to the opportunity to serve you in the future.

Beoordeeld met 5 van de 5 sterren

Championship play off final

Great car and Great company to deal with, our driver Ali was a super guy and really looked after us

29 mei 2018
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Antwoord van Phantom Hire (Wedding Car Hire)

Thank you, Ellie, for your feedback. We're thrilled to hear that you had a great experience with our service and that you were pleased with the car. Your satisfaction is our priority, and we look forward to serving you again in the future.

Beoordeeld met 5 van de 5 sterren

Wedding car hire.. a great experience

I had never used Phantom hire before and as the wedding of my son was so important to get right I decided to visit their office before finally booking the Phantom. I was very impressed by the courtesy and helpfulness at this visit and decided to proceed. After that I can only say the service has been excellent and we were delighted with the vehicle, the driver, and the overall Phantom Hire offer. I would have no hesitation in using them again.
John Turner

31 oktober 2017
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Antwoord van Phantom Hire (Wedding Car Hire)

Thank you, John, for your detailed feedback. We're delighted to hear that your experience with Phantom Hire for your son's wedding was exceptional. It's great to know that your visit to our office was helpful and that you were pleased with our service. Your kind words are appreciated and we are honoured to have been part of such a special occasion. We look forward to the opportunity to serve you again in the future.

Beoordeeld met 5 van de 5 sterren

Amazing from start to finish..Couldn't …

Amazing from start to finish..Couldn't of experienced a better service, very happy with the driver & the car was totally breathtaking
Thankyou!

17 oktober 2017
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Antwoord van Phantom Hire (Wedding Car Hire)

Thank you, Katie, for your lovely feedback. We are thrilled to hear that you had an amazing experience from start to finish. It’s wonderful to know that you were happy with both the driver and the car. Your satisfaction is our top priority, and we are glad to have met your expectations. We look forward to the opportunity to serve you again in the future.

Beoordeeld met 5 van de 5 sterren

1st class service.

Hired for my sons prom. Fantastic from start to finish. Hamza was brilliant, did everything I asked for from day one. Rolls Royce phantom convertible arrived on time to the minute and was stunning. Driver was friendly and happy to wait whilst photos were taken. Drive off with the boys music playing and did a half hour drive round before getting to prom. Lads said driver was friendly on the journey and put them at ease. Arrived at prom to cheers from friends and after photos and a wave off it went. Brilliant. Well worth the money. Will book again without hesitation when its my daughters turn. Thank you to all for first class service.

17 juli 2017
Review zonder uitnodiging
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Antwoord van Phantom Hire (Wedding Car Hire)


Thank you, Andrea, for your wonderful feedback. We're delighted to hear that your son's prom experience with the Rolls Royce Phantom convertible was fantastic from start to finish. It's great to know that Hamza and our driver provided excellent service, ensuring everything went smoothly. We're thrilled that the boys enjoyed their journey and that the car's arrival added to the excitement. We look forward to serving you again when it's your daughter's turn. Thank you for choosing Phantom Hire.

Beoordeeld met 5 van de 5 sterren

Absolutely amazing

Absolutely amazing! I've always wanted to be a passenger in a Rolls Royce Phantom and felt that Prom was the perfect occasion. The Chauffeur arrived with the car 15 minutes early to prepare everything and to take some photos. On the way, the Chauffeur kept us accompanied by all the services available and managed to get many conversations going on to keep the atmosphere chill and fun. The Chauffeur drove us around to requested destinations before without any trouble. Finally, we arrived to Prom in style and on time with the Chauffeur opening the doors for us.

Thank you Phantom Hire, it was a brilliant night and the Phantom made it even better

5 juli 2017
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Antwoord van Phantom Hire (Wedding Car Hire)

Thank you, Damian, for sharing your experience. We're thrilled to hear that your ride in the Rolls Royce Phantom made your prom night even more special. It's great to know that our chauffeur's professionalism and early arrival helped create a fun and relaxed atmosphere. We're pleased that you arrived in style and on time. Your satisfaction is our top priority and we hope to provide our services for you again in the future.

Beoordeeld met 5 van de 5 sterren

My dream experience.

I hired a rolls Royce phantom one of my dream cars. It was for my daughters prom. The car was SO fantastic a lot "bigger" than I imagined and driving it was an experience that I would recommend to anyone.
I tried hiring this car from many other companies but none would allow me to drive it myself. The company was very helpful and the price was very good too. The car turned up on time to my house and the driver that delivered it was very polite and helpful.
I would defiantly recommend this company to anyone that wishes to hire a "super" car.

4 juli 2017
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Antwoord van Phantom Hire (Wedding Car Hire)

Thank you for sharing your experience with us. We are delighted to have helped make your daughter's prom memorable by providing one of your dream cars, the Rolls Royce Phantom. We appreciate your recommendation and are grateful for your kind words about Phantom hire.Your satisfaction is our top priority and we hope to provide our services for you again in the future.

Beoordeeld met 5 van de 5 sterren

Absolutely exceptional company

Absolutely exceptional company. I'd never dealt with PH previously nor did I have any any recommendations to go on, so a massive thankyou to Hamza who put all my concerns to rest and was the ultimate gentleman at all times who delivered on his word! The wedding car was exactly as ordered and the chauffeur was an excellent ambassador to the company, we both couldn't have asked for a better service all round, thanks guys, I will certainly be recommending your company in the future, all the best Olivia & Neil Thomas

17 juni 2017
Review zonder uitnodiging
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Antwoord van Phantom Hire (Wedding Car Hire)

Thanks, Neil we appreciate your feedback.

It has been a pleasure arranging your luxury transport for your special wedding day and we are glad to hear that you were happy with the service you received. Credit has to go out to the in-house wedding transportation team.

Phantom Hire

Beoordeeld met 5 van de 5 sterren

I booked car for sons wedding and we …

I booked car for sons wedding and we were not disappointed. Everything we could have wished for. The driver was fantastic, polite and helpful. Car clean. All our guests commented on how super the service was and very important for a Asian wedding. Many thanks again Phantom Cars!

8 juni 2017
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Antwoord van Phantom Hire (Wedding Car Hire)

Thank you for your kind words and for choosing Phantom Hire for your son's wedding, Baljit. We are thrilled to hear that our service met your expectations and that our driver contributed positively to your special day. Cleanliness and professionalism are top priorities for us, and we are delighted that these were evident. Your satisfaction, especially for such an important occasion, is our ultimate goal. We look forward to providing luxury cars for you again in the future.

Beoordeeld met 5 van de 5 sterren

Great service fully recommended

8 mei 2017
Review zonder uitnodiging
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Antwoord van Phantom Hire (Wedding Car Hire)

Thanks, Majid we appreciate your feedback and are always happy to help.

Phantom Hire

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service, on time, really patient and Suleman my driver was amazing. Played all requested song and really friendly

2 mei 2017
Review zonder uitnodiging
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Antwoord van Phantom Hire (Wedding Car Hire)

Hi Zahra,

Thanks for your kind words, we are glad to hear that you were happy with the service you received. If there is anything else we can help you with in the future please feel free to contact us as it was a pleasure working with yourself.

Phantom Hire

Beoordeeld met 5 van de 5 sterren

Top class service recommended to use!!!!!!!!

Top class service recommended to use any day! Very professional friendly and excellent. Phantom hire support well to make your day less stressful and special!

They deliver a lot more than they promise!

Pilots were brilliant and very experienced. Thanks to Maz and his team for the very friendly and reliable experience !

Excellent Rolls Royce which was best of its kind! And thank you for letting me pick out the model I wanted to be chauffeur driven in before the blast of a experience in the helicopter!

Carry on shining! by far the best company in this industry.

2 mei 2017
Review zonder uitnodiging
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Antwoord van Phantom Hire (Wedding Car Hire)

Thanks, Tariq we appreciate your feedback and we are always happy to help.

We are glad to hear that you enjoyed your helicopter grand entrance. After speaking to the pilots a lot went in your favour. Good weather, experienced pilots, brand new helicopter and the best-organised company in the business.

Phantom Hire

Beoordeeld met 5 van de 5 sterren

Brilliant professional service

Brilliant professional service. Will definitely recommend in the future. Thank you for making my friends wedding day special.

Kind Regards

Jonathan

2 mei 2017
Review zonder uitnodiging
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Antwoord van Phantom Hire (Wedding Car Hire)

Thanks, Jonathan we appreciate your feedback.

We are delighted to hear everything went sufficiently and smoothly, as planned by Phantom Hire (Wedding Specialist Team).

Phantom Hire

Beoordeeld met 3 van de 5 sterren

our wedding

Slightly gutted about the car as we were both buzzing about our wedding and dry mouthed from speaking to a lot of people at the church when we got in the car to find we had no champagne which when we were told we would get that was disappointing not even a bottle of water, also they didn't have the ribbon colour we requested and the plate we was told we could change to customise it for us, when we booked which we later found we couldn't either, few things really we both felt let down by as its not cheap to hire, let's see if we hear from them about our
experience apart from that car was nice and driver was nice

11 april 2017
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Antwoord van Phantom Hire (Wedding Car Hire)

Hi Zac,

Thank you for sharing your feedback with us, and we sincerely apologise for the disappointment you experienced on your special day. We completely understand how frustrating it must have been to not receive the water, or the ribbon colour and personalised plate you had requested. These details are important, and we are truly sorry that we fell short of meeting your expectations, especially on such a significant occasion.

We value your feedback and will be looking into what went wrong to ensure this doesn’t happen again. We appreciate you mentioning that the car and driver were to your satisfaction, and we hope to have the opportunity to make it right and improve your experience with us in the future.

Kind regards,
The Phantom Hire Team

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