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3,5
12 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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I got the Yeezy Slides and honestly didn’t expect them to be this comfortable. They’re super soft, and my feet don’t get tired even after wearing them all day. Nothing rubs or feels tight, they just fit really well. For the price, they’re definitely worth it and the quality is solid. Shipping was also faster than expected, came a couple days early. Overall really happy with them 👍
I bought the Dior B30s and everything came as expected. no issues, shoes look good and feel comfortable. delivery was smooth.
got the Jordan’s 4s good quality shipping took 2 days longer but everything else is fine
Antwoord van Phantom Kicks
Hello,
Thank you for your feedback. We’re glad to hear you were happy with the quality of the Jordan 4s.
We also appreciate your patience with the shipping delay and apologize that delivery took 2 days longer than expected. We’re happy everything else arrived fine and that you were satisfied overall.
Best regards,
Customer Support
I am writing regarding my order totaling $133, which has now gone almost 20 days without being delivered.
What is especially frustrating is that I was initially told my order would delivered on February 4, 2026. I am now being told February 12, 2026 instead. Changing the date after the fact without clear communication or explanation is extremely unprofessional and unacceptable.
Now its saying if the order not here by February 25, 2026 they’ll issue a refund but im tired of waiting and i highly doubt i’ll get a refund!
Antwoord van Phantom Kicks
Hello,
We sincerely apologize for the inconvenience and frustration with your order.
Your package was shipped to the United States, but unfortunately it was delayed in customs. Customs is a security service that inspects incoming parcels, and this is not something we are able to control or speed up on our side. Because of this unexpected delay, we issued you a refund.
We understand how disappointing this situation is, especially after the delivery estimate changed. Please note that the original delivery date was only an estimate, and when customs delays happen, the timeline can change beyond our control. This is a rare situation, but we fully understand why you were upset by the wait and the uncertainty.
Again, we are very sorry for what happened with your order and for the frustration this caused.
Best regards,
Customer Support
I ordered in a size 6 the came in a 7 and 1/2 the never came in a box and the off white which were both shown in the images. I try to get as, not as described and they denied it. Do not buy from here.
Antwoord van Phantom Kicks
Hello,
We are sorry to hear about your experience.
Please note that the product images on our website are reference images, and slight differences such as packaging or certain accessories may happen depending on the shipment. In some cases, shoe boxes may also be removed during shipping to reduce customs issues during import.
Regarding the sizing issue, we understand your concern. However, the item was shipped according to the order information we received, and differences in labeling or fit can sometimes occur depending on the batch or factory production.
We apologize if this caused disappointment. That said, claims that the item was “not as described” are not accurate in this case, as the order was delivered and matched the product type that was purchased.
Best regards,
Customer Support
they came quality was pretty good the shoes feel and look legit but feel off when you wear them like they don’t have a sole and they didn’t come with a box
Antwoord van Phantom Kicks
Hello,
Thank you for your feedback.
We’re glad to hear you were satisfied with the overall quality and appearance of the shoes. Regarding the box, please note that in some cases shoe boxes may be removed during shipping to reduce the risk of customs issues during import.
As for the comfort, fit and insole feel can vary from pair to pair depending on the batch and model, and we understand that this may feel different from what you expected.
We appreciate your feedback and are sorry for any disappointment caused.
Best regards,
Customer Support
I got the sy5der hoodie and it's soo good
Bought shoes led track theyre came today led works good definely will buy again
Antwoord van Phantom Kicks
Hello,
Thank you for your feedback.
We’re glad to hear your LED Track shoes arrived safely and that the lights are working well. We truly appreciate your support and are very happy to know you had a good experience with your order.
We look forward to serving you again.
Best regards,
Customer Support
Ordered lv shoes it never came it’s been past 3 weeks the shipping info is fake. Do not get fooled
Antwoord van Phantom Kicks
Hello,
We are sorry to hear about your experience.
We understand your frustration regarding the delay. Unfortunately, in rare cases, international shipments can take longer than expected due to customs clearance and courier processing, which may result in limited or delayed tracking updates.
In this case, we have already issued you a refund for the order.
We sincerely apologize for the inconvenience and for the disappointment this situation caused.
Best regards,
Customer Support
I had ordered some Balenciaga tracks led when the order came I had opened it and received someone else shoe and it wasn’t the ones I ordered please be cautious and ask them questions before they ship it
Antwoord van Phantom Kicks
Hello,
As we understand it, this issue was already resolved with you directly.
You returned the shoes to us, and after we received the return, we issued you a refund.
We are sorry again for the inconvenience and appreciate your patience while we worked to resolve it.
Best regards,
Customer Support
Looks good, nice and thick, puff print and rhinestone is amazing, good tag and overall 1:1 with the real product
Shoes were perfect, fast shipping, no complaints.
Antwoord van Phantom Kicks
Hello,
Thank you for your feedback.
We’re very glad to hear the shoes were perfect and that the shipping was fast. We truly appreciate your support and are happy you had a smooth experience with your order.
Best regards,
Customer Support
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