Phoolwala.com Reviews 144

I ordered a Birthday bouquet for my wife. They delivered as promise. Beautiful arrangement and great service. Will definitely call them again.

Flowers were delivered .There was no card no name of sender the party whom I sent had no idea who sent them They only came to know when I called them. This was in the city of Hyderabad India.
my order number
PW184667 dated Nov 21st 2023
Amar Reddy email

I speak with experience when I say that the flowers from phoolwala are always fresh and the delivery is always fast.

This is really helpful.... I ordered for chocolate cake and they delivered it in given time and the cake was amazing....... I would like to Suggest you to order from Here....., there customer service is amazing 💌

Cake is very nice, delicious and service also very good! Must order once!❤️👍

I have not received my order and trying to call for refund my amount but they are not picking up the call and not refund my amount. Fraud website never order from this phoolwala.com

The bridal bouquet of my dreams chosen and made in less than 24 hours! At the top, they had great advice for the bridal bouquet, my love was delighted and so am I.Thank You

The owner/customer service provider is so pathetically rude. They don't deliver in the selected time slot. Upon calling them, they blatantly deny to adhere to the timings. According to the person I talked to with my issue, we are supposed to call and place order as the website has issues with the slots.

Disgusting behaviour of the owner or whoever’s number is been provided .. Took the order and never got delivered and now to refund the amount, the person had stopped answering calls ..

Terrible Experience - Phoolwala.com Failed to Refund My Money for rs 1300 and neither placing my order

I recently had the misfortune of dealing with Phoolwala.com, and I must say it was a deeply frustrating and disappointing experience. I placed an order with them and, unfortunately, had to cancel it due to unforeseen circumstances. That's when my ordeal began.

Phoolwala.com took my money without hesitation, but when it came to refunding it, they displayed a shocking lack of integrity and customer service. It has been an agonizing wait, and I have yet to see a single penny returned to my account.

Their customer support is abysmal. I attempted to contact them multiple times through emails and their helpline, but all my efforts were met with indifference and silence. It's as if they vanished into thin air once they had my money securely in their hands.

I understand that sometimes issues may arise, and companies may have valid reasons for delays, but the complete absence of communication and transparency in this case is inexcusable. I was left completely in the dark, with no idea when, or even if, I would ever see my money again.

This experience with Phoolwala.com has left me deeply dissatisfied and frustrated. Their lack of accountability and customer service is beyond disappointing. It's clear that their business practices are not customer-centric, and I would strongly advise against dealing with them, especially if you value your hard-earned money and expect even the most basic level of customer care.

In conclusion, my interaction with Phoolwala.com has been nothing short of a nightmare. They took my money and have failed to refund it, leaving me feeling cheated and deceived. I urge anyone considering their services to think twice and explore more reputable and trustworthy options. Order no PW182086 -Delivery Reschedule Acknowledgement

I ordered flower bouquet and rasmalai cake from Hyderabad branch and transferred the money to Shidhartha Gautam Goswami Hyderabad the fraud guy. Delayed order with no bouquet and a cake with no rasmalai in it. He was lecturing me about
his authentic service and that he doesn't do cheap business and when I called again and again for the delivery he switched off his phone. And the important thing is he covered it with a lie that cake was 1kg that's why he can't refund but it was a half kg cake. Liar . Fraud . Spoiled costumers day. They don't care about someones special day . Cheats.I'm complaining in consumer forum for sure. Can't allow guys like Shidhartha to fool out of people. Phoolwala.com worst service. Not trustable at all
I uploaded the images of what rasmalai cake she showed me to send and what actually delivered
And there was no bouquet and chocolates

Phoolwala.com shouldn’t be trusted and website is fake. They’re using automated generated emails. The website is well maintained and looks like it is genuine, but it is not. I’ve been charge around ₹5000. I think the website should be blocked and police complaint should be filed on this guys so other person wouldn’t be affected. I’m going to give the police complaint today .all the best.

The payment went through, no confirmation order and the person in question has not received anything. They say you can contact them through Whatsapp, no answer, no one has even received or read the message. Am contacting card provider to stop the payment.

I would give it a zero star. They never delivered the product and kept ignoring all my calls. There is no refund or anything. Thieves. Take your money elsewhere.

Fraudulent website. The order was cancelled, but it has been more than a month and they still have not refunded my money. The order tracker does not show any orders. The phone numbers mentioned on the website do not work. I requested call back multiple times but no one has contacted me yet.

I was able to connect get the number of an employee who said that they will refund me in 3-4 days, but it's been 3 weeks but no refund was made. my number has also been blocked now.

It's a gang of online scam & fraudsters, never order from them, they will cheat ur money & then disappear. I strongly recommend filing police complain against these cheats

I made an order for a boquet of lilly for Rs.1400 for the dad's 75th birthday .But they delivered 5 roses poked on a thermacol base , most of the thermocol was seen outside . This is unreliable and very unfair service . Please dont buy here . I saw the google reviews and made the purchase despite of so many other options . But this is cheating .

Never order anything from this site. If you are an NRI !! They will take your money , they will not deliver your item, they never answer phone calls and basically they screw you up.. This is a Scam.
Then why there are positive reviewers !!! Company's like this one use there own people to write reviews .. When you order an item only you understand there true face.

I am so happy with the quality of flower and in timely delivery. Thank you.

Lovely product menu with choices. Payment method is also very easy. Thanks