PhotobookShop Reviews 

Always pleasing results. Quality product. Access to help desk easy. Don't like the new software.

Always a winner getting the finished product back from Photobook Shop. Excellent quality, presentation, and finish. Never disappoints. Only comment is I'd like to see more options for Backgrounds in particular. Getting a little tired of same old same old. Admittedly you can make your own but updated options would be appreciated. Prepaid vouchers with postage included make this a no brainer. Keep up the good work!

Assistance during creation, and ordering, was very clear and helpful especiallywhen dealing with Erin in the 'Bulk Department'. The finished product is amazing such that we have ordered additional copies.

This my first time using this product. I found the software easy to load and really found the tutorial videos very helpful. My photobook is excellent quality and I am completely happy with the product and will definitely be using them again.

I'm always happy with the photobooks I make with PhotobookShop.com.au
The books are always top quality, and the support and service are top-notch
Will keep using PhotobookShop.com.au
I'm a happy customer

The photobook that was ordered and received was brilliant. Can't thank Photobook Shop enough for presenting our treasured memories so beautifully.

I’ve been having Photobooks made by this company for 17 years and they keep getting better and better! I had a fantastic trip in Tanzania then holidayed in Zanzibar for 5 days. While there I made up my photobook online and sent it off. It arrived home BEFORE I did! And its usual excellent quality presentation has been admired by many of my friends!

Although I made some mistakes, PhotobookShop did a great job. Friends have commented and asked how to contact them to get one for themselves, after seeing the quality of the book.

After ordering a test photobook for a family project, I placed an order for multiple copies. Unfortunately some of the books were damaged but PhotobookShop provided fantastic customer service, reprinting all the books which had imperfections and made the process easy. The family are thrilled with the outcome and I would happily use them again.

I have made over 70 books with PBS, from holiday snaps, weddings, baby books to even a family tree and they have always delivered promptly with great quality. No issues with the colour and good specials on the vouchers. Whenever I have had a query or difficulty combining vouchers, or whatever, customer service has been exemplary. Heartily recommend PBS for all photo memories.

This is not my first book printed by PhotobookShop, so the fact that I continue to use them already tells you that the quality is there. But this is the first time I had a book go missing in the post. It wasn't PhotobookShop's fault, it was Australia Post's fault, so my initial complaint was to Australia Post. They investigated and eventually admitted that the item was lost and advised me to contact PhotobookShop to organise a replacement and AP would refund them for the post and lost book. The reason for this good review is that PhotobookShop were as professional as I could have hoped in getting the replacement to me. In short, I was very impressed and will continue to get my books printed by PhotobookShop. (And, when the replacement book arrived it was perfect, as usual.)

Great quality photobooks. Good processing time.
I have been creating customised photobooks with photobookahop for over 10 years and the product is always consistently good. Note though, photos are darker in the book than the screen due to the screen being backlit. It is important to remember thia when choosing photos.
I find the software easy to use and would and do, recommend using photobookshop.

Having over many hundreds of products over many years, the last order was for a120 page 26x33cm Photobook. The book I received was of the highest quality I have ever received with quality of the colour of printing is just magnificent and very true to my photographs, many of which were macro close ups.
Very well done. Sensational !!!!!!!!!

More finicky and frustrating to use than other photo book sites I've used and way more expensive without Groupon vouchers. I ordered 4 copies of the same book. The first arrived in a single package with a scratch on the front. They packed the next 3 into one package which obviously got mangled in transit so the corner of the spine of one of them was mangled. Overall they're ok but not great.

The software is easy to use and the pricing is good. Overall, the lay flat albums are great. This was our 4th or 5th time using Photobook Shop.

Had to reject a large layflat book due to a twisted and wrinkled binding in the spine. While it was agreed for a reprint, the new book was still not perfect and slow to be delivered. I am a very regular customer so remain disappointed!

Received my photobook today and I am very happy with it. The paper is beautiful and the photos are amazing considering I have used old black and white ones. Very good service and quick delivery.

My project was relatively easy to put together &edit along the way. It was printed & arrived quickly & is lovely. I've just done another one for my mother in law for Mothers day.

Thank you for keeping our memories alive with another wonderful book that was so easy to create on the website

I love this product, even a technological dinosaur like me finds it easy to use.
I have so many wonderful memories captured in my Photobook’s. When I have had an issue I have always had a quick & helpful response. I can truly recommend this product,