Photobook Singapore Reviews 

708
•
TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have about 10 photobooks at home, with 1 book ordered yearly. Tried both the softcover, hardcover and also various sizes for my needs. Great way to preserve memories for the family as easy to lose d... Toon meer

Beoordeeld met 5 van de 5 sterren

Have been using photobook for over 10 years now. In the age where pictures are often overloaded on the phone and sometimes forgotten. Glad to have this reliable source; Photobook that has pretty ready... Toon meer

Beoordeeld met 5 van de 5 sterren

I’ve made more than 20copies of photobook since I tried it. Fantastic speed it’s printed and delivered so quickly. Quality print as long as you are willing to just pay a little more. Must continue... Toon meer

Beoordeeld met 5 van de 5 sterren

My recent contact with photos looks was most encouraging. My vouchers were expired but just an email to the photobooks team, they were immediately extended . Just one suggestion to photobooks, ca... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

Photobook Singapore is an online platform that allows individuals to create and customise personalised photo albums, prints, and other photo-based products. The company offers a wide range of design templates, editing tools, and materials to create photo products such as photo books, photo prints, canvas prints, calendars, and more. Customers can upload their own photos, choose the design and layout, and add personalised text to create unique and meaningful photo products. Photobook Singapore operates in multiple countries and ships to over 100 countries, and has won several awards for its innovative photo products and services. The company's mission is to help customers preserve and share their precious memories through high-quality photo products that are both beautiful and durable.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

708 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(708)

24 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Reliable way to print our memories

Have been using photobook for over 10 years now. In the age where pictures are often overloaded on the phone and sometimes forgotten. Glad to have this reliable source; Photobook that has pretty ready templates for use and that pictures can be printed and shared with loved ones remembering our memorable moments over and over. Thank you!!

19 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience

Great experience, the photobook was amazing. Service was excellent as well, submitted my request for urgent delivery and received it right before Valentine's day. Will definitely ordered it again.

10 februari 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

One of the better photobooks provider

One of the better photobooks provider with easy to use editor. Repeated customer. Although it could have better if can default discount bundles with shipping included so customer don’t need guess or get surprised when checking out.

7 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love Photobook !

Not my first time ...have been ordering through photobook from past 6 years Very convenient and fast ...can edit our own book just the way we like it , has numerous options and I am very happy
Will keep on ordering more photonooks in future!

6 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good services re the extension of paid vouchers

My recent contact with photos looks was most encouraging. My vouchers were expired but just an email to the photobooks team, they were immediately extended .
Just one suggestion to photobooks, can extend the duration of the paid voucher to at least 6 month or a year? 3-month duration voucher is too short for busy days.
Thanks

29 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I am a new user

I am a new user . Truly had fun designing my own Photobook on my family travel. The on line editor is easy to use and there is a lot of flexibility. It was a delight to receive the physical book as the finished product is excellent .

30 december 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great quality photobook.

Would be great if can do the 12x 12" photobook offline. The features are easier to use offline.
Do provide the cost for additional pages live as well.

Otherwise all good!

28 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Failed in delivery timeline promise

Placed an order on 4 Jan for a photobook. The intent was to present it as a gift, to someone special, over dinner on 10 Jan 2025.

Paid extra for “super rush” which has a delivery promise of 3 to 5 business days, which met my desired timeline then.

Based on DHL and progress updates from photobook, it was ready for pick up on 7 Jan, as per shipping info provided. This was confirmed with photobook’s customer service via whatsapp on 8 Jan.

DHL only picked the order up on 10 Jan from Malaysia and the intended recipient only received it on 14 Jan after a change to the recipient’s address directly.

To highlight to anyone who intends to order from photobook:
1. While their online editing tool is easy to use, do take note their printing is in Malaysia despite their numerous country specific websites.
2. Do not take the timeline given as gospel truth. My order took 7 business days to deliver despite promised 3-5 days.
3. Cannot vouch for the quality as I had no opportunity to vet before the recipient receives it.

The entire process was very stressful as I was checking in with their customer service daily. Right up to 9 Jan, photobook still painted the picture that the delivery will be on time and cited DHL online tracker is not real time. Not recommended for Singapore customers unless you order way in advance.

14 januari 2025
Review zonder uitnodiging
Logo Photobook Singapore

Antwoord van Photobook Singapore

Hi Fabian, please accept our apologies for the delay of your order. We understand how important this item was for you and we failed to meet your expectations. Necessary actions were made to help expedite the order and provide with alternative options to ensure that it will be delivered according to the shipping lead time indicated on the shipping method you have selected. In line with this, a refund in the form of store credit has been processed to return the paid amount for the shipping fee. Your recent experience with us is not typical of the service we wish to provide you and we hope to serve you better in the future. For further assistance, please check our email sent with ticket ID 73079.

Meanwhile, yes, our production facility is located in Malaysia and we ship globally. Photobook Singapore is part of the Photobook Worldwide group and we have different country website to cater the currency of each country. Thank you.

Beoordeeld met 5 van de 5 sterren

Consistent quality

I have been using photobook singapore for over 10 years. Their quality has been consistent. Customer service is prompt and helpful. Delivery is fast.

12 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This is my 1st time using photobook

This is my 1st time using photobook. The customer service is good as they response very fast to my queries on the art work and payment mode. I enjoyed the promo code that they offer. Will use their service again.

11 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great new features

Have been using photobook to create lasting memories for my overseas family vacations and special occasions. The AI feature and the digital link made it so much easier now to create and share my treasured moments.

5 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful photo book every time

Have been using photobook.sg to do my yearly family photo book for many years. It has gotten easier to use over the years and more user friendly. The product always comes out great!

17 januari 2025
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer