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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I read reviews and was worried having placed an order with Pinewat. My order has arrived and is better than I expected. Customer services were excellent when I contacted them. It's good to be pleasant... Toon meer

Beoordeeld met 5 van de 5 sterren

I was sceptical about buying from here, but, the dress I bought just arrived, and it's perfect. I'm a size 14. I got the XL, and I'm amazed at the amount of material in the dress. I would definitely b... Toon meer

Beoordeeld met 1 van de 5 sterren

Bought 2dresses from this company after seeing the video on Facebook. Took almost 3-weeks to arrive . Nothing like the dress shown online . Cheap horrible & badly made . The same video is showing up u... Toon meer

Beoordeeld met 1 van de 5 sterren

I should have known better than to trust a Facebook advert. Ordered a top which looked a really lovely velvet type material with sequin inset front. What I received was cheap tacky clingy fabric wit... Toon meer

Bedrijfsgegevens


Contactgegevens

2,8

Gemiddeld

TrustScore 3 uit 5

71 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 78% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

just put it up by the window

setup took like a minute. the grip at the handle feels sturdy, i’ve tried shifting it to different spots, no wobble. so far just using a led candle, fits without squeezing.

8 april 2026
Beoordeeld met 5 van de 5 sterren

Good Enough for Now

I needed something quickly and this worked well. It's not premium quality, but it doesn't seem like it will break right away either. It serves the purpose I bought it for.

30 maart 2026
Beoordeeld met 1 van de 5 sterren

Wish I had read the reviews before i…

Wish I had read the reviews before i bought my suit how can this company stay in business???
They are a rip off
Ladies DO NOT BUY FROM THIS COMPANY 🚩🚩🚩🚩🚩🚩🚩🚩

Hello PINEWAT
I’m still waiting for your response and my full refund
My opinion has not changed on your RIP OFF company
I want a full refund

19 februari 2026
Review zonder uitnodiging
Logo Pinewat

Antwoord van Pinewat

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration and disappointment with your suit purchase.
Please send your order details to our customer service email address: service@pinewat.com . Our professional customer service team will provide you with the best solution within 24 hours.
Please give us a chance to make amends; thank you very much.

Beoordeeld met 1 van de 5 sterren

I have continually requested a refund…

I have continually requested a refund and not received it. Every time I send an email, I get an automated reply saying they have replied. I cancelled the order less than 24 hours of ordering, so no excuse for not refunding my money. Yet another scam it appears!

21 februari 2026
Review zonder uitnodiging
Logo Pinewat

Antwoord van Pinewat

Dear Customer, thank you very much for your feedback. We sincerely apologize that you have not received your refund despite repeated requests, and that you only received automated replies to your emails. We fully understand how upsetting it is when an order cancelled within 24 hours is not refunded promptly, and we take full responsibility for this serious issue. Please send your order details to our customer service email: service@pinewat.com , and our team will urgently process your full refund and provide a clear update within 24 hours. We are truly sorry for the stress and inconvenience we have caused you, and we will do everything we can to resolve this immediately.

Beoordeeld met 1 van de 5 sterren

Do not use company

Ordered trousers but colour and size not as described. Have tried to contact through website but page not recognised. Have copied the email address left by company on another review on Trustpilot but email undeliverable.

11 februari 2026
Review zonder uitnodiging
Logo Pinewat

Antwoord van Pinewat

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@pinewat.com . Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

Beoordeeld met 5 van de 5 sterren

Surprisingly Useful and Compact Tool

I bought two of these mini devices, initially thinking they were just toys. However, I was genuinely impressed by their unique features: compact size (like a lighter), a convenient built-in flashlight, and a quick electric shock function that's easily activated and can be felt. I recommend them as handy backup tools for emergencies.

22 januari 2026
Beoordeeld met 1 van de 5 sterren

Do not order from here

Do not order from this company.
Late arrivals take weeks to come.
Sizes are awful.
Material awful for the price of go onto temu or Shein much better or primary don't waste your money here.

21 januari 2026
Review zonder uitnodiging
Logo Pinewat

Antwoord van Pinewat

Dear Customer,
Thank you for bringing this to our attention. We sincerely apologize for both the extended delivery time and that the product performance did not meet the promised expectations. This is certainly not the experience we wish for our customers.
We would like to make this right for you. For a prompt resolution, please contact our customer service team at service@pinewat.com
with your order number. We are ready to assist you with suitable solution.
Thank you for your patience and the opportunity to address this.

Beoordeeld met 1 van de 5 sterren

The product is nothing like value for…

The product is nothing like value for money and how it was presented

15 oktober 2025
Review zonder uitnodiging
Logo Pinewat

Antwoord van Pinewat

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We have a comprehensive return and refund policy, and we assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@pinewat.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Beoordeeld met 1 van de 5 sterren

This company are scammers

This company are scammers
They will not refund you any money back
Totally wrong

31 oktober 2025
Review zonder uitnodiging
Logo Pinewat

Antwoord van Pinewat

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We have a comprehensive return and refund policy, and we assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@pinewat.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Beoordeeld met 5 van de 5 sterren

Bought two of these great tops

Bought two of these lovely jumpers, they arrived on time and well packaged, I was kept up to date with delivery times, the jumpers are a nice soft fabric and have beautiful vibrant colours, the summer blue one is particularly a lovely colour, they have washed very well and kept the colours and shape, they do need a quick iron but once ironed they hang up cress free, I would buy them again

17 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

UPDATE

UPDATE. AFTER GOD KNOWS HOW MANY E-MAILS RECEIVED REPLACEMENT TODAY AND GUESS WHAT THE VERY SAME DRESS SO NOW HAVE 2 DRESSES THAT DON'T FIT .WHAT A JOKE OF CUSTOMER SERVICE 🤬🤬🤬🤬🤬🤬

5 augustus 2025
Review zonder uitnodiging
Logo Pinewat

Antwoord van Pinewat

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We have a comprehensive return and refund policy, and we assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@pinewat.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

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