PIRAL Reviews 39

I purchased these jeans and the sizing is completely inconsistent. I own five pairs of Piral jeans in sizes M, L, and XL — which makes no sense since I am the same person. This shows your sizing is not accurate or standardized.
Before buying, I contacted customer service and was told this style had stretch, but the jeans are actually very rigid. A size L should have consistent measurements across all styles.
I love the designs, but it is frustrating to pay shipping both ways due to due to the brand’s lack of size standardization and accurate product knowledge.

Quick and easy exchange. Great customer service 👏 👌

The customer service was amazing and they were super helpful

EXCELLENT customer service! They are incredible to work with. I needed a package to arrive on a certain date, and they did everything they could to make it happen. They went above and beyond. Super impressed.

I haven’t received my order and it looks like it’s being sent back to their facility. I can’t get an update and I’ve emailed them several times. Terrible customer service!

Absolutely love this brand! Have many pieces of theirs and when ordering another round of jeans yet again lol. I had accidentally not paid attention to the shipping address and realized when it was to late that it was being shipped to my old address. I contacted them and within a day they responded in corrected my new address! The customer service is beyond exceptional and I will forever be a loyal customer!

When it comes to damaged items, they have excellent customer service. They replaced my shirt quickly.

Order # 54187

Hi,
I like to return this coat, I bought for my wife. She doesn’t like it, too big & no pockets. Please advise of shipping it back to you.

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I had such a great experience with PIRAL’s customer service! I reached out about an exchange and they responded quickly and was very helpful. The communication was friendly, fast, and professional from start to finish. It’s rare to find a company that values its customers like this, truly outstanding service! Highly recommend PIRAL to anyone looking for quality products and exceptional support.

I bought my wife a coat and was not sure about this brand because I never shopped here before. But the coat came so fast and was so beautiful with a great quality and affordable price. My wife loves her gift and the customer service is amazing very kind and helpful.

Very easy exchange policy and SO happy they had my new size in stock. Truly the absolute best pants I have ever found! I never find pants long enough for my legs and these are! Will be purchasing my jeans from here only from now on especially seeing how easy the exchange process is in case they don’t fit right ✨

The customer service was wonderful. They solved my issue and were super responsive. I also own a bunch of different jeans from them and I love them all! Highly recommend

I love the jeans I ordered. I ordered two bralettes in size small but they sent XS which I didn't realize until after I tried them on and took the tags off. Luckily they aer stretchy and fit!

I ordered the Bicolor Cap pants for my daughter for Christmas; I showed them to her to make sure they fit and she talked me out of them to wear now. Then I saw the premium sheer ones (also so cute!) and ordered those for her. These jeans are great quality and when I had a question, Customer Service provided a fast and helpful response. I’m happy to have found Piral!

I recently ordered a pair of jeans for my birthday, and even though the first pair didn’t quite fit, I was absolutely blown away by the customer service I received. They were kind, responsive, and made sure I got the right size quickly. The jeans themselves are gorgeous and definitely worth it they have a perfect style and are great quality. Overall, I just want to share how impressed I am with this company’s dedication to making things right and how much I love my new jeans. I’ll definitely be shopping here again!

Bought the barrel jeans and loved the fit. The jeans had a broken zipper but the customer department was amazing and got me a new pair. The response time was quick! Size was spot on. I love a company that takes care of you will shop with them again.

There were some different and beautiful models that I hadn't seen anywhere else. I really liked them

I absolutely love their unique styles that they offer. I love the high waisted jeans that come in all sorts of designs. Additionally, their customer service and communication via email is great. I cannot wait for them to restock a lot of the jeans I want to order and looking forward to new styles as well!

Super responsive and willing to assist with any concerns.

Love these jeans they always fit super well!

The BEST jeans I have ever bought. I think I have five pairs now. The customer service is helpful and quick to respond.