Plastic Box Shop Reviews 21.416

You know when a shop is good sometimes not because things went well but when things do not. The courier damaged my boxes so I pinged Plastic Box Shop with a photo of the damage. Without any delay replacements were sent out and I didn't even have to go through the pain of sending the broken boxes back.

Excellent service. Very helpful with ordering by phone and also when I had problems with courier.

Perfect boxes! Was struggling to find boxes to fit a very specific space, they have a such a range that managed to find ones to fit almost exactly!
Sent super quick

Good experience with the company. Bad experience with the delivery company DPD but that the fault of DPD

Good quality box with lid for the price!
Very good customer experience with excellent attention from Catherine when sorting out my issue with 2 of them being delivered with broken lids.
Emailed photos on delivery day and 2 new lids turned up the day after 👍

Speedy and efficient. Good quality boxes delivered without any fuss.

Easy to navigate the website, products always very good quality. Fast dispatch and delivery. Customer service when needed is very good.
I have used Plastic Box many times and each time 10 out of 10.

Have used this company a few times always very efficient great plant pots not your flimsy fall apart after a year stuff these are substantial pots

I am very disappointed with the products from this company. I bought 4 heavy-duty storage boxes, the video shows them being stood on and being hammered! I am not heavy, but I sat on one, and the lid split immediately. They are nice boxes, but will not take weight on them, therefore not stackable except perhaps for something very light. I also bought 4 Wham recycle it boxes, these are described as 'stackable', but two lids broke in the first two days. Lastly, two dustbins, one of which has split already despite no rough treatment; it isn't even outdoors! I spent a lot of money here (for me) and I am beyond disappointed.
I did try to write reviews on their site, but apparently, this is not possible!

Great website, fast delivery.

Order arrived on time and well packaged, however one box lid was broken.

Excellent customer service, they sent us out a replacement lid immediately.

Good customer service.

friendly professional service. Quick to quote, quick to delivery. No complaints.

Very fast service with great coms. I would use them again for other storage needs. Thank you (I am a real person:-) )

Storage boxes ordered Jan 5th 2026 I received them on Jan 7th. Excellent service. One of the 6 was damaged. I phoned and spoke to Claire in Customer services late afternoon. I asked for a replacement which she arranged and confirmed by email a short while later. I received my replacement Jan 9th.

The 5* are for the exceptional speed and Professionalism for the sales, delivery (DHL) and after sales service provided. I have purchased these boxes before and can highly recommend them for storage of Christmas Decorations as they stack neatly on top of each other.

We were really desperate to get some boxes into our warehouse and I ordered them via email, they sent an invoice which I paid immediately and they were with me in a couple of days !! excellent service and very helpful staff. Thank you

The item was exactly what my mum wanted. The colour and measurements were precise. Delivery was really quick too.

Very competitive pricing and speedy shipping.
There was an issue where the courier damaged part of my order, this was resolved quickly and with minimal fuss. Great customer service
Strongly recommended

Very fast delivery. Product was perfectly as described.