When my order arrived I discovered one of the box lids had a crack at the hand hold end, a phone call to the company, a very helpful operative told me no problem, a new lid was sent to me within two... Toon meer

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Ordered two replacement lids for Wham Crystal 60 litre boxes. Items arrived quickly, safely packaged without being over packaged. Perfect replacements for lids that were accidentally damaged when boxe... Toon meer
The products arrived promptly, and in perfect condition. Unlike some past purchases from OTHER suppliers, the boxes were all intact. This appears to be because the packaging was well though... Toon meer
Bedrijf heeft geantwoord
Being able to search for a box via its internal and external measurements makes it so much easier to find something that will work for whatever space or project that I have in mind. Great website, e... Toon meer
Bedrijfsgegevens
- Kantoorbenodigdheden winkel
- Huishoudartikelen groothandelaar
- Plastic productenleverancier
- Plastic groothandel
Geschreven door het bedrijf
Plastic Box Shop is the direct-to-consumer e-commerce store of The Plastic Box Company Ltd, part of What More UK Ltd — one of the UK's leading manufacturers of plastic storage boxes and home of the Wham, Baker & Salt, BetterWare and PushPan brands. We supply individuals, businesses, schools, colleges and the NHS with the UK's widest range of plastic storage boxes, shipped direct from our manufacturing site in Padiham, Lancashire. Our customer service team is based in Northallerton, North Yorkshire, and can be reached on 01609 760773 or sales@plasticboxshop.co.uk. With over 21,000 verified Trustpilot reviews and a 4.9 rating, we're proud to be ranked the UK's #1 Household Goods Wholesaler, #1 Plastic Products Supplier and #1 Plastic Wholesaler on Trustpilot.
Plastic Box Shop
Geschreven door het bedrijf

Contactgegevens
Unit 5 Omega Business Village, Northallerton, DL6 2NJ, Verenigd Koninkrijk
- 01609 760 773
- sales@plasticboxshop.co.uk
- plasticboxshop.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 61% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
You know when a shop is good sometimes…
You know when a shop is good sometimes not because things went well but when things do not. The courier damaged my boxes so I pinged Plastic Box Shop with a photo of the damage. Without any delay replacements were sent out and I didn't even have to go through the pain of sending the broken boxes back.
Excellent service
Excellent service. Very helpful with ordering by phone and also when I had problems with courier.
Perfect boxes
Perfect boxes! Was struggling to find boxes to fit a very specific space, they have a such a range that managed to find ones to fit almost exactly!
Sent super quick
Good experience with the company
Good experience with the company. Bad experience with the delivery company DPD but that the fault of DPD
Good quality box with lid for the…
Good quality box with lid for the price!
Very good customer experience with excellent attention from Catherine when sorting out my issue with 2 of them being delivered with broken lids.
Emailed photos on delivery day and 2 new lids turned up the day after 👍
Speedy and efficient
Speedy and efficient. Good quality boxes delivered without any fuss.
Easy to navigate the websiteExcellent Company
Easy to navigate the website, products always very good quality. Fast dispatch and delivery. Customer service when needed is very good.
I have used Plastic Box many times and each time 10 out of 10.
Have used this company a few times…
Have used this company a few times always very efficient great plant pots not your flimsy fall apart after a year stuff these are substantial pots
Disappointed in quality
I am very disappointed with the products from this company. I bought 4 heavy-duty storage boxes, the video shows them being stood on and being hammered! I am not heavy, but I sat on one, and the lid split immediately. They are nice boxes, but will not take weight on them, therefore not stackable except perhaps for something very light. I also bought 4 Wham recycle it boxes, these are described as 'stackable', but two lids broke in the first two days. Lastly, two dustbins, one of which has split already despite no rough treatment; it isn't even outdoors! I spent a lot of money here (for me) and I am beyond disappointed.
I did try to write reviews on their site, but apparently, this is not possible!
Order arrived on time and well…
Order arrived on time and well packaged, however one box lid was broken.
Excellent customer service, they sent us out a replacement lid immediately.
Parcel was on time & undamaged.
friendly professional service
friendly professional service. Quick to quote, quick to delivery. No complaints.
Very fast service with great coms
Very fast service with great coms. I would use them again for other storage needs. Thank you (I am a real person:-) )
Storage boxes with lids 75L
Storage boxes ordered Jan 5th 2026 I received them on Jan 7th. Excellent service. One of the 6 was damaged. I phoned and spoke to Claire in Customer services late afternoon. I asked for a replacement which she arranged and confirmed by email a short while later. I received my replacement Jan 9th.
The 5* are for the exceptional speed and Professionalism for the sales, delivery (DHL) and after sales service provided. I have purchased these boxes before and can highly recommend them for storage of Christmas Decorations as they stack neatly on top of each other.
Great service We were really desperate to get some…
We were really desperate to get some boxes into our warehouse and I ordered them via email, they sent an invoice which I paid immediately and they were with me in a couple of days !! excellent service and very helpful staff. Thank you
The item was exactly what my mum…
The item was exactly what my mum wanted. The colour and measurements were precise. Delivery was really quick too.
Very competitive pricing and speedy…
Very competitive pricing and speedy shipping.
There was an issue where the courier damaged part of my order, this was resolved quickly and with minimal fuss. Great customer service
Strongly recommended
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








