A shocking way, to treat any customer…. If you do happen to put an order in & it’s incorrect or has issues, you’ll end up sending it back to be corrected …. But they simply don’t respond after that …... Toon meer
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Absolute awful service! I would advise anyone to look elsewhere - sent out a faulty rear number plate covered in sealed in marks. I’ve had to chase them all week to see what they are going to do.... Toon meer
3rd time customer. Irish DPD tracker showed plates send to wrong depot in England where they were repeatedly picked up, scanned and put down. Ireland DPD unable to communicate with UK DPD. Eventually... Toon meer
Had no problem with the plates which were on the car for 3years, until last week I was stopped by the police as 3 of the characters on the rear plate were greyed out, fined £100, had to remove the pla... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
des assiettes fabriquées dans les meilleurs matériaux pour vous, oui
Contactgegevens
Trinity St, D22, CO Dublin, Verenigd Koninkrijk
- trustit@platesforcars.co.uk
- platesforcars.co.uk
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PFC (platesforcars Uk) shocking way to treat customers …
A shocking way, to treat any customer…. If you do happen to put an order in & it’s incorrect or has issues, you’ll end up sending it back to be corrected …. But they simply don’t respond after that … so only a “bank charge back” is all you’re left with 🤷🏻♂️- the other plates I ordered were great, but communication is lacking
Stealth plates
Had no problem with the plates which were on the car for 3years, until last week I was stopped by the police as 3 of the characters on the rear plate were greyed out, fined £100, had to remove the plates as the police say they are stealth.
Incorrect / illegal spacing
Incorrect / illegal spacing - Plates For Cars. I supplied documents but the plates received didn't match and can't be used as the spacing is incorrect and illegal. Customer service is very poor or non-existent. Avoid.
No customer service and poor product
Absolute awful service! I would advise anyone to look elsewhere - sent out a faulty rear number plate covered in sealed in marks. I’ve had to chase them all week to see what they are going to do. Why not just send out a replacement??
Now have my credit card and trading standards ready to investigate them.
I would strongly advise anyone looking to use them, don’t. Find someone else.
Dreadful customer service
Dreadful customer service. A total rip off. Unable to contact them and no response to emails and phone messages
I accidentally created a duplicate order due Google Pay decline the first order initially. I sent them a message within a couple of minutes of my accidental second order requesting them to not produce this and refund my card for one order. This was over a weekend. I got no response to my several messages. But both orders were confirmed and payment taken for both the plate and DPD delivery. The plates were not produced until the Monday morning so there was ample time to cancel one order. Both identical plates have now been delivered at a cost of around £90! I can only use one. So what a waste.
I accept it was a genuine error on my part but they completely ignored my request for help. I real rip off company on my opinion. I have used them before but when assistance was needed they just ignored me.
When the plated were delivered they came with a 3 year warranty card. What use is this if they don't answer you.
My advice is find a better supplier than PFC. There are plenty out there and generally much cheaper
Lettering faded within 1 week.
Lettering faded within 1 week.
No phone number.
Never reply to emails.
So terrible quality and no recourse. 1 star is too much, how do they get away with it?
Fading black on the Standard Plates - replacement plates also faded
I have bought many number plates from Plates for Cars over the years and historically they have been excellent quality. However I bought a set for my car in late 2024 (I ordered 'standard plates') and I noticed that the black numbers/letters on the plates were starting to fade and looked washed out. I compared these new plates to ones I had ordered years before and the older plates remained jet black. I contacted Plates for Cars in the middle of 2025 and they asked for photos etc and replaced the plates. I assumed this must have been caused by a batch of faulty material.
However a few months later the same fading / washed out look came again. I contacted Plates for Cars again and this time they were more evasive, saying "videos hadn't been received", "waiting for a response from the quality department" etc. Finally they have gone quiet no longer replying to my emails.
It looks from the outside like they must have changed their raw materials or manufacturing process (presumably to take out cost) and gone too far. To have the same error occur more than 6 months apart is not a coincidence. Also them not replying says it all really.
Don't say you were not warned!!
Ordered Gel resin plates for my car as…
Ordered Gel resin plates for my car as it has BSAU145a & said they were road legal in UK
been advised they are not road legal in UK as letters have to be solid black
total waste of money at £85.97 including delivery.....
This should not be allowed to happen
totally misleading selling a product that is not fit for purpose.....
Trading standards here we come
Scam Company!
I ordered a set of plates but cancelled them as soon as I ordered them because my customer informed me he no longer needed them but this Scam Company refused to respond to my e-mails so I was left £55.97 out of pocket! Do not buy from these scam artists! There is no 14 days return from them! They are all and out liars! The exact same plates were £20.00 cheaper with My Showplates!
I have had the plates for three years…
I have had the plates for three years now on the car. No problem whatsoever. Packaged securely. It was a bit of a palaver to get the protective film off the plate fronts, but aside from that, super. I used 3M double sided sticky thingies to affix the plates to the car: not an issue after three years.
The brilliant thing is that they are the only company I have found who use the correct black colour for the country identifier pursuant to the Paris Convention 1909. Other companies make the country identifier in blue, which does not adhere to international law.
scam artist
Reflective? More like regrettable.
If you’re in the market for number plates that look like they’ve been steeped in weak tea and aged in a UV tanning bed, then congratulations—you’ve found your supplier. For the rest of us who expect our plates to resemble something vaguely white, steer clear of Plates for Cars.
I ordered a set of plates that arrived looking like they’d already done a tour of duty on a 2003 Vauxhall Astra. Creamy, dull, and about as reflective as a soggy digestive biscuit. When I raised the issue, I was treated to a masterclass in deflection: apparently, the plates are “German-engineered” and “superior to Asian brands,” which is a weird flex when the product looks like it’s been printed on recycled cornflakes boxes.
Customer service was a journey. A journey through denial, condescension, and the occasional passive-aggressive geography lesson about UV rays and pigment science. At one point, I was told “there is no such thing as off-white” which is bold coming from a company whose plates are the visual definition of off-white.
Returns policy? Oh, it’s a treat. You can return them—if they’re unused. Which is perfect for a product that you only discover is terrible once it’s on your car. So unless you’re psychic or own a time machine, you’re stuck. And since it’s a number plate, it’s not like you can pop it back in the box and re-gift it.
In summary:
• Poor quality product
• Customer service that moonlights as a philosophy club
• Returns policy designed by Kafka
• A plate that reflects nothing but regret
Avoid. Unless you’re collecting disappointing rectangles.
They don’t honour their 14 day guarantee
Probably the poorest level of customer service i have experienced. Faulty plates arrived and i sent an email to this company asking for a refund. No response whatsoever. I have now sent them six emails and they have not responded. Their website says 14 day refund guarantee but they do not respond so it is impossible to return anything to them. I will never use this seller again and i strongly recommend avoiding them.
No reply - warranty
Used this company since 2019-2023 and had no problem.
Plates bought in 2023 have now showed signs of lifting due to manufacture. Website states a three year warranty.
Email sent via web form (not ideal) - no reply.
I will take my business and cash elsewhere.
Customer service is key - companies seem to forget that.
Plate faulty - Sales team didn't care!
The backing started to peel around the hole and let water ingress onto the plate causing the letters to bleed. The Sales office advised I hadn't drilled the hole properly and should have used a "very sharp drill bit". The bit came from them as part of of the fixing kit I additionally purchased - did they sell me a blunt bit? They have not responded! AVOID THIS COMPANY.
Avoid this company. Zero customer service and poor products
I ordered a set of plates for my car. I went for ones with a border. They arrived in good time but unfortunately the spacing around the border was uneven and for me I will not put them on the car as they are not right. I am sure this is down to the printing and the plates not being lined up properly. The bit that has really got to me is that I have emailed the company about this and also attempted to use the contact us part of their website which fails every time. Nobody has replied which means £45 of my money has gone up in smoke. I wish I had seen their poor ratings before placing an order. Hard to see how they are still in business. Once bitten twice shy I believe the saying is.
Ordered plates paid £80 & numbers peeling off
Ordered plates paid £80 for a set , within a week the numbers started peeling off the rear plat , They agreed that i had not drilled into the letters . Emailed sales at platesforcars co uk. no offer of replacement or refund . sent another email stating "Since you have not resolved my issue or offered me a refund or replacement , I therefore reject the goods. The goods are available for collection." Then claimed on my Credit card . refund issued by Master Card. Avoid this company
The plates arrived and looked good a…
The plates arrived and looked good a few months later they have faded
Went to email them & it won’t send
What a sh it show
Poor service
Poor service.
Ordered plates which have beeb unused and the cover still on them.
One has a chip out of it and they want me to pay for another one.
Used the company several times in the past but wont use again
AVOID
AVOID
1 star is too much for these people. Recently bought new plates and to say they are a disgrace is an understatement, there are blemishes and scores all over both plates, there is also a blue line/shadow at the edges of the letters and numbers. I paid £60 and these should have been perfect. I have now emailed them 4 times and sent all photos they asked for and I am being told they won't do anything about it so it's now in the hands of my solicitor and trading standards.
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