We recently purchased the Platinum Spas Maximus and absolutely love it! It has so much space, the seating and jets are great, and we love all the different features. It also has such a clean, modern l... Toon meer
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My wife and I absolutely love our Platinum Spas Palmero! It’s incredibly spacious and comfortable, with plenty of room for both of us to relax without feeling crowded. The controls are easy to un... Toon meer
Bedrijf heeft geantwoord
Sales staff were excellent and got the tub when expected. Had 1 thing from factory not set right and cane out right away and set it right! Very satisfied
After 20-25 years of outdoor spas, we wanted a new outdoor spa. This time we wanted a TOP model and found it. We chose the Platinium Spa model Tokyo. There is a super Spa that meets all our wishes... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Platinum Spas
Geschreven door het bedrijf
Welcome to Platinum Spas.
The premier distributor of luxurious and innovative wellbeing spas.
We are the fastest growing hot tub manufacturer in the world, dedicated to transforming homes and gardens into sanctuaries of relaxation and rejuvenation. Our extensive range of high-quality hot tubs and swim spas is designed to provide unparalleled comfort and wellness benefits, catering to the diverse needs of our discerning clientele.
At Platinum Spas, our mission is to enhance your lifestyle by offering state-of-the-art products that combine cutting-edge technology with superior craftsmanship. Each of our spas is meticulously engineered to deliver exceptional performance, ensuring that every soak is a revitalising experience. From advanced hydrotherapy jets to energy-efficient systems, our spas are equipped with features that promote physical and mental wellbeing.
Our diverse collection includes models to suit every space and budget, from compact two-seaters ideal for urban living to expansive swim spas perfect for larger properties. Each spa is designed with your comfort in mind, featuring ergonomic seating, user-friendly controls, and therapeutic massage options that cater to your specific needs.
In addition to our outstanding products, Platinum Spas offers a welcome package that includes a free virtual site survey prior to installation, accessible steps, cover and cover lifter as well as a free chemical starter kit that includes everything that you need to get going. We also offer maintenance packages to keep your spa in peak condition, allowing you to enjoy its benefits for years to come.
Discover the ultimate relaxation and wellness with Platinum Spas. Transform your home into a haven of tranquillity and experience the numerous benefits of hydrotherapy with our exceptional range of spas. Explore our collection today and take the first step towards a healthier, more serene lifestyle.
visit our website premium range hot tubs deluxe range hot tubs swim spas find a showroom become a partner contact usContactgegevens
Platinum Spas, S41 9RT, Chesterfield, Verenigd Koninkrijk
- 01246 559071
- info@platinum-spas.com
- platinum-spas.com
4,3
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237 reviews
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Can’t wait to try it out!
So far; so good! My new Platinum hot tub is sitting on my patio waiting for my knee replacement to heal so that I can use it! In the meantime, I have been able to become familiar with the controls and its operation. We have owned 3 hot tubs over the last 30 years, but this is a different brand and it will take some getting used to on my part. For this reason, it would be very helpful to have a printed copy of the owners manual and instructions. The spa appears to be very well constructed, and I appreciate the fact that the piping is stainless steel and accessible should any problems develop. The dealer was very personable and well-versed in all the features of the Platinum Spas. I will be happy to refer friends to him should any of them be interested in purchasing a new hot tub!
25 april 2025
Antwoord van Platinum Spas
Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that you're happy with your new Platinum Spas hot tub and that you're already getting familiar with the controls while you recover—we wish you a smooth and speedy recovery from your knee replacement!
We’re especially pleased to know you’ve had great service from your dealer 'Central Virginia Hot Tub Outlet and that you appreciate the thoughtful construction and accessible design of your spa. Your feedback is incredibly valuable to us.
To make things even easier for you, we will be contacting your dealer directly to request a printed copy of the owner’s manual and instructions for your convenience. You should hear from them soon.
Thank you again for your thoughtful review—and for being a loyal hot tub owner over the years!
Kind Regards
Sarah
We purchased a platinum Seville spa…
We purchased a platinum Seville spa less than a year ago love the spa BUT the black wire hookup in panel burned up and now our hot tub is dead. We had to order a new panel$600.00 plus the cost of electrician. Dealer is not covering the cost as we did not know we had to sign up for warranty at time of purchase. Dealer also has 4 more of these panels on order and one in shop for another customer. Think this is a bad part? Think dealer should be paying for this? Terri
19 augustus 2024
Review zonder uitnodiging
Antwoord van Platinum Spas
Hi Terri
Thank you for reaching out to us. I am sorry you have experienced an issue and were not aware that you needed to register your hot tub for warranty at the time of purchase.
Without any details, we are unable to look into this. Please can you email our After Sales team on support@superiorwellness.co.uk and we will be able to advise.
Kind Regards
Sarah
Our Platinum Spa was exactly what we…
Our Platinum Spa was exactly what we were looking for! Therapy, relaxation, just plain fun - that is what we got with our Platinum purchase. We've never owned a spa before and I think we hit the jackpot with this one!
12 april 2025
Antwoord van Platinum Spas
Thank you so much for your wonderful review! We're thrilled to hear that your Platinum Spas hot tub has brought you the perfect mix of therapy, relaxation, and fun – it sounds like you truly hit the jackpot! 😊
A special thanks to Coastal Spa & Patio for delivering your hot tub and helping to make this experience seamless and enjoyable. We're so happy to be part of your very first spa ownership journey – welcome to the spa life!
Enjoy every soak!
Sarah
Time Machine Hot Tubs and Platinum Spas…
Time Machine Hot Tubs and Platinum Spas are both great. Chris was very helpful and knowledgeable on the sales side and Will and Bill on delivery, setup and new owner orientation were all first class. The Platinum Reims hot tub is perfect for me. Just right amount of "bells and whistles" for my needs and seems to be well made. Just a note that at 5'4" tall, female and 160 lbs I still float when I use the lounger. Am getting a seat cushion that should help. I just had installed so cant give long term info but so far is great and I recommend.
15 april 2025
Antwoord van Platinum Spas
Thank you so much for your kind and detailed review! We're so glad to hear that your experience with both Time Machine Hot Tubs and Platinum Spas has been a great one. Huge shoutout to Chris for his expert help, and to Will and Bill for making delivery, setup, and orientation smooth and stress-free – we'll be sure to pass along your kind words!
We're thrilled you're enjoying your new Platinum Spas Reims hot tub! It’s a great choice with just the right features, and it’s great to hear it suits your needs so well. Thanks for the tip about the lounger - a seat cushion is a smart solution!
We really appreciate your recommendation and look forward to hearing how everything goes in the long run. Enjoy every soak!
Kind Regards
Sarah
Antwoord van Platinum Spas
Vielen Dank für Ihre Bewertung! Wir freuen uns, dass Ihnen die Beratung geholfen hat, und danken Ihnen für die schnelle Lieferung. Vielen Dank an Luboss, dass alles schnell und reibungslos bei Ihnen ankam. Viel Spaß mit Ihrem neuen Spa!
Sarah
Very curtesy and did a neat job
8 april 2025
Antwoord van Platinum Spas
Thanks for taking the time to leave a review. We are thrilled to hear that you were happy with the delivery of your new hot tub from the team at The Place.
Wishing you many hours of enjoyment with your new spa!
Thanks
Sarah
The staff at laubscher pools were great…
The staff at laubscher pools were great they awnserd all our questions and did great on the install. Spa has been working great we really enjoy it.
10 april 2025
Antwoord van Platinum Spas
Thank you so much for the great review! We're thrilled to hear that you're enjoying your new spa and that the team at Laubscher Pools could make the experience smooth and stress-free. From answering all your questions to the final install, we aim to make every step feel easy and exciting — so it’s awesome to know we delivered!
We hope your new hot tub brings you lots of relaxation and good times ahead. If you ever need anything or have more questions down the road, we're always here to help.
Thanks again for choosing Laubscher Pools and Platinum Spas — enjoy every soak!
Thanks
Sarah
Staff deserves a raise. Amazing customer service.
Your staff in the Washington office is amazing. I went in shopping for hot tubs , not really thinking I was going to buy one that day. But they help me answered all my questions and gave me a price I couldn't walk away from all while still having a no pressure attitude. I felt like I was hanging out with friends not being pressured for a sale. You have a lifetime customer as long as you keep that staff.
10 april 2025
Antwoord van Platinum Spas
Thank you so much for the kind words! We’re thrilled to hear about your experience at the Washington location. Our team at Valley Pool & Spa prides itself on creating a relaxed, friendly environment where customers feel welcome and informed — not pressured. It means the world to us that you felt like you were just hanging out with friends while making such an exciting purchase!
We’ll be sure to pass along your compliments to the team — they truly are amazing, and feedback like yours makes all the difference. We’re honoured to have earned your trust and your business, and we’re even more excited to have you as a lifetime customer. We’ll be here whenever you need us!
Thank you again for choosing Valley Pool & Spa and Platinum Spas — and for recognizing the dedication of our incredible staff.
Kind Regards
Sarah
Friendly Staff
The showroom floor was nice and you can see all of the different options. The sales team were friendly and informative, and they were not pushy. Delivery was easy.
9 april 2025
Antwoord van Platinum Spas
Thank you so much for your kind words and for taking the time to share your experience!
We're thrilled to hear that you had a great experience when purchasing the hot tub in the showroom and found the sales team friendly, informative, and never pushy — that’s exactly the experience we strive to provide. We're also glad your delivery went smoothly!
On behalf of Platinum Spas and the team at Paradise Pools, Spas & More, thank you again for your support. We truly appreciate your business and hope you enjoy your new spa for years to come!
Thanks
Sarah
The Tokyo model is Devine!
Excellent product. Very happy with the features and quality of this “Tokyo model” Platinum hot tub. The power of the jets is far stronger than anticipated- which is a good thing. Overall, I’d highly recommend.
6 april 2025
Antwoord van Platinum Spas
Thank you so much for your kind words! We're thrilled to hear you're loving the Tokyo model — it's definitely a standout with its powerful jets and premium features.
We're also glad Columbia River Hot Tubs were able to deliver it smoothly for you — they’re fantastic partners who always go the extra mile. Enjoy your new Platinum Spas hot tub, and thanks again for recommending us!
Thanks
Sarah
The two lads who installed my tub Gwil…
The two lads who installed my tub Gwil and Josh first class lads , professional,polite and friendly ,can’t ask for more 👍
3 april 2025
Antwoord van Platinum Spas
Thank you so much for your kind words!
We're thrilled to hear that Gwil and Josh from Castle Hot Tubs provided you with first-class service. They take great pride in the team's professionalism, friendliness, and attention to detail, so it's fantastic to know they made such a positive impression.
Enjoy your hot tub!
Thanks
Sarah
Great purchase
This company treated us very professionally and had a vast knowledge of hot tubs. We purchased the tub at a very good price and receive lots of extras. Excellent company to purchase a hot tub.
26 maart 2025
Antwoord van Platinum Spas
Thank you for your wonderful review! We’re delighted to hear that you had a great experience with the Hot Tub Factory Outlet and that the team's professionalism and knowledge helped make your hot tub purchase smooth and enjoyable.
Providing excellent value and quality service is our top priority, so it’s fantastic to know that you’re happy with your tub and the extras included.
Enjoy your hot tub, and thanks again for choosing Platinum Spas and the Hot Tub Factory Outlet.
Thanks
Sarah
Excellent Customer Service
Everyone was so nice. I bought my spa at the Home and Garden Show. They delivered it in 2 days. Set-up was seamless and I was in my spa that night. Fabulous!!
26 maart 2025
Antwoord van Platinum Spas
Thanks very much for taking the time to write a review. We are thrilled to hear that your delivery and installation was quick and seamless.
The feedback has been passed onto the team at The Hot Tub Factory Outlet who you purchased the spa from.
We wish you many hours of enjoyment in your new spa.
Thanks
Sarah
Every interface from sales
Every interface from sales, service and delivery was to date, a positive experience.
2 april 2025
Antwoord van Platinum Spas
Thanks for your feedback. We are thrilled to hear that Valley Pool and Spa provided such a great service from start to finish.
We hope you enjoy your new spa!
Thanks
Sarah
One of my best purchases
So far, so good. I have only oner this hot tube for a week. It was a great purchase. I bought it for the hydrotherapy and relaxation, and I love it! I can't wait to share it with my family and friends.
20 maart 2025
Antwoord van Platinum Spas
Thank you so much for taking the time to write a review. We are thrilled that you are pleased with the hot tub and it will definitely help you with hydrotherapy and relaxation!
We have passed this feedback onto Valley Pool and Spa. A great team who provide a great service.
Wishing you many hours of enjoyment in your new hot tub with your family and friends.
Thanks
Sarah
Bridget was absolutely amazing!
Bridget was absolutely amazing, from helping us select the perfect spa to helping guide me through my first weekly maintenance and identify some issues after the first use. The spa itself is top quality and has been perfect for us! It’s deep, spacious and the jets all feel amazing!
18 maart 2025
Antwoord van Platinum Spas
We are thrilled that you are so pleased with the hot tub you have recently purchased and also the service provided by Bridget at Backyard Spa & Leisure.
Wishing you many hours of enjoyment in your new hot tub.
Thanks
Sarah
Antwoord van Platinum Spas
We are thrilled to hear that you are happy with the Infinity Hot Tub you purchased from Valley Pool and Spa. Thanks for taking the time to leave your feedback.
We hope you enjoy your new spa!
Thanks
Sarah
This little hot tub packs a powerful…
This little hot tub packs a powerful punch. Because it is smaller than many units, it fit through our home's side gate and did not require a crane to be installed. Although it is not as roomy as some larger units, every single jet is adjustable, which means it can do it's job exactly as needed for your comfort. I absolutely love the on top of the shoulder neck jets, a feature that most spas don't even have! We think the integrated speakers work very nicely and we don't feel like anything important was sacrificed by our choice to go with this luxurious, versatile but somewhat smaller spa. THANK YOU, Platinum Spas for designing exactly what we needed!
20 maart 2025
Antwoord van Platinum Spas
Thank you for your amazing review!
We're thrilled that your Topaz hot tub fits perfectly and delivers the comfort you need.
Enjoy the powerful jets, neck massage, and built-in speakers—happy soaking!
All great thanks Nigel and his team are…
All great thanks Nigel and his team are brilliant
12 maart 2025
Antwoord van Platinum Spas
Thanks very much for taking the time to leave a review. We are thrilled you are happy with Nigel and his team. Enjoy your hot tub!
Thanks
Sarah
The Platinum Prima is just the perfect…
The Platinum Prima is just the perfect size and has so many little extras, such as the waterfalls and led light options. Also, the bluetooth speakers are nice. I would highly recommend this hot tub!
15 maart 2025
Antwoord van Platinum Spas
Thank you for your wonderful feedback!
We're delighted to hear that you're loving your Palma hot tub and enjoying its amazing features, from the waterfalls and LED lighting to the Bluetooth speakers.
If you ever have any questions or need assistance, feel free to reach out. Enjoy your hot tub!
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