Quick shipping, sized appropriately, lovely print. The shirt itself is less impressive, with no care label and fabric that looks and feels cheap. Definitely not worth the full price charged (in my opi... Toon meer
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Lees wat reviewers zeggen
I had been wanting to order but hadn't until now because I didn't want to deal with customs and import duties in Germany. After knowing that it's been taken care of by the merchant, I placed my first... Toon meer
Had never heard of Playa London and was skeptical after seeing their advert via Instagram. However, liked the designs and ordered two shirts. I'm writing this review wearing the UK Dawn in Medium and... Toon meer
Impeccable quality and design of the shirts. Amazing Turkish peshtemal. Quick delivery in environmentally friendly yet chic packaging. Even got discount and a Christmas gift for being one of their... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
The world's first peshtemal beach shirt brand. 100% organic cotton towelling beach wear. Globally inspired designs on Turkish peshtemal cotton.
Contactgegevens
London, Verenigd Koninkrijk
- contact@playalondon.com
- playalondon.com
4,1
Goed
179 reviews
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Amazing customer service
Amazing customer service! They we're very helpful, and quick to reply. I was skeptic at first, but I received beautifully made cloths and had great after-purchase help. I wholeheartedly recommend this brand.
18 maart 2023
Excellent Customer Support
The sizing seemed off based on the measurement ranges provided so I had to return the item. The support team was very prompt and pleasant to work with, going above and beyond to resolve issues.
22 maart 2023
Lovely shirt and I have already…
Lovely shirt and I have already received so many compliments. Customer service was great and helpful. Definitely recommend.
14 maart 2023
Ho helpful I lost my parcel they send…
Ho helpful I lost my parcel they send it again, quick response from the customer support
9 maart 2023
A brand with Amazing Quality 👍
8 maart 2023
Review zonder uitnodiging
Excellent service
Excellent service, responded very promptly to a query and great quality products, recommended
15 januari 2023
Review zonder uitnodiging
Poor exchange/return service.
Poor exchange/return service.
I ordered a Medium but the shirts run smaller so I contacted PLAYA to exchange it and they gave me an address. I've ordered from smaller apparal companies countless times and this is the first time I had to pay for my own shipping to exchange an item, or they didn't supply a return label. I sent it back and didn't hear anything for over a week until I emailed them to follow up. I was told they would reach out to the warehouse and get back to me. Still not sure what's going on, or when I'll receive my shirt. I love their clothes so it's disappointing. I wouldn't recommend ordering them.
17 oktober 2022
Antwoord van PLAYA
Hi Ryan, we're so sorry about your experience. Looking into your order we can see the exchange item was shipped the day after your inquiry - sometimes our emails get sent to junk/spam folders, so please check there! We do indeed cover postage cost for exchanges, we just need you to send us the postage receipt and we will reimburse you back onto your payment method. This information was emailed to you. Any issues please just get in touch at contact@playalondon.com. Thanks and apologies again.
Alessandra
PLAYA London
my order never arrived :(
18 juli 2022
Antwoord van PLAYA
Hello! Sorry to hear about this is experience. Currently we have 0 unresolved cases so it is very likely a delay in transit which we sent out a replacement for. If you feel like your order is still not resolved, please get in touch at contact@playalondon and we'll be sure to assist you :)
Many thanks!
PLAYA London
I havent receieved my order yet and I…
I havent receieved my order yet and I havent been given any updates
29 juni 2022
Antwoord van PLAYA
Hi Myles, apologies for the experience you received.
Your order did get stuck at Canada customs, so to resolve this with you we send out a replacement and a free item to compensate you for this experience, both of which you received shortly afterwards :)
Many thanks!
Zaq
The Shirts do not fit the greatest
The Shirts do not fit the greatest. they could be a bit longer and the shoulders could be less tight.
26 mei 2022
It’s a genuinely fantastic shirt
It’s a genuinely fantastic shirt, but it does run a bit small. I’m hindsight I would have gotten a size larger.
24 mei 2022
Good customer service
Good customer service . However , I didn’t like the fit compared to all brands I’ve purchased before
12 mei 2022
Great Company
I have a lot of respect for this company. They went over and beyond to meet my expectations. I appreciate Alessandra and the PLAYA team for getting me my merchandise and making me a happy customer would highly recommend them not to mention the quality of the garments are top notch can’t wait to wear it on my upcoming trip!
19 april 2022
Amazing shirts!
28 februari 2022
Excellent service,my shirt arrived…
Excellent service,my shirt arrived within two days as promised & it is a quality garment.
25 februari 2022
I love the shirt
I love the shirt. But I received the most unacceptable, mistreated, dirty and torn package.
2 december 2021
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