Pleasurewood Hills Leisure ParkReviews 

43
TrustScore 2.5 uit 5

2,7

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Beoordeeld met 5 van de 5 sterren

We went today and the park is nice, friendly, happy to be in. You can go on lots of rides, enjoy yourself, relax, see the different things the have there. And the pricing to go is very good. We had a... Toon meer

Beoordeeld met 1 van de 5 sterren

AVOID AT ALL COSTS Our daughter attended a beavers/scouts trip here and we received a parking fine for dropping her off and collecting her for £170. Our parents also received the same fine for drop... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Had a great time at Pleasurewood Hills. Everything was bright and fresh. No long waits for rides and the staff were very friendly. Plenty of parking and a lovely relaxed atmosphere.

Beoordeeld met 1 van de 5 sterren

In the 80s/90s pleasure wood hills was the best theme park around. Got plenty of great memories here.. Visited a few weeks ago couldn't believe my eyes the park is so run down sad to see. This place n... Toon meer

Bedrijfsgegevens

  1. Kaartverkoper voor evenementen
  2. Amusementscentrum
  3. Pretpark

Informatie afkomstig van verschillende externe bronnen

Family attraction. Details of rides, entertainment and opening times. Online ticket purchase.


Contactgegevens

2,7

Slecht

TrustScore 2.5 uit 5

43 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,7

Alle reviews

(43)

11 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great place to go and well worth the price

We went today and the park is nice, friendly, happy to be in. You can go on lots of rides, enjoy yourself, relax, see the different things the have there. And the pricing to go is very good. We had a fantastic day, got to go on everything. The place is well kept, clean, no issues at all. Everything about this park is better than a lot I’ve been to. I would highly recommend going there.

2 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

i went there for my birthday today and…

i went there for my birthday today and it was fun and fantastic and thank you for your employees for helping everyone

9 mei 2026
Review zonder uitnodiging
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Antwoord van Pleasurewood Hills Leisure Park

Hello and thank your review, we are so pleased you enjoyed your visit to Pleasurewood Hills and had a great birthday celebration We are so pleased our staff offered you and your family a great experience and we look forward to welcoming you again in the near future.

Beoordeeld met 1 van de 5 sterren

AVOID AT ALL COSTS

AVOID AT ALL COSTS

Our daughter attended a beavers/scouts trip here and we received a parking fine for dropping her off and collecting her for £170. Our parents also received the same fine for dropping off her sister so we have just had to pay £340 in fines (not including park entry tickets too!) for simply being in their car park for 18 mins despite us paying the £3 drop off fee. Disgusting attitude and experience and will certainly never return.

18 mei 2025
Review zonder uitnodiging
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Antwoord van Pleasurewood Hills Leisure Park

Hello and thank you for reaching out. We are truly sad to hear you have received parking charge notices. We have gone above and beyond to make it clear to guests with signage on site , including on entry, as well as online with information and booking prompts to ensure guests have covered their parking. While we appreciate it is a relatively new operational change for the park, it is commonplace across the attractions industry. If you do wish to appeal, we advise to reach out to Smart Parking.

Beoordeeld met 1 van de 5 sterren

terrible

ages and ages ago i wrote a message to them saying i went and most rides were closed and to ask for money back since barley any was open they never responded. staff are great though

13 oktober 2025
Review zonder uitnodiging
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Antwoord van Pleasurewood Hills Leisure Park

Hello, thank you for your review. We are sad to have only received the one star. Rest assured we do respond to our guests when they email. Have you reached out to us since? While we appreciate ride closures can be inconvenient, we reserve the right to limit their availability should there be any need to, such as engineering works. With our website ride status function as well as our on-entrance screens, we do our utmost to informed guests of planned closures.

Beoordeeld met 5 van de 5 sterren

Great place, great value for money

Great place! Yes it’s a bit run down in places but it’s great value for money and I’m sure updating it further would drive the prices up. No queues, lots to do, there’s some great rides and we went with children ages 4 through to 12 years old and they all had a great day. Even us adults had fun! Sea lion show and circus were great, It’s so nostalgic having gone every year as a child. Love seeing a lot of the rides from then are still here. Fun day out

27 juni 2025
Review zonder uitnodiging
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Antwoord van Pleasurewood Hills Leisure Park

Hello and thank you for your review, we are so pleased you enjoyed your visit to Pleasurewood Hills. We love welcoming guests from all generations to make amazing memories. We are so pleased to hear you had a good time and hope to welcome you again soon.

Beoordeeld met 3 van de 5 sterren

Is great to see this park surviving but only just

Is great to see this park surviving , but that's only just . Everywhere you go in this park is crying out for investment and there is obviously no or little chance of that .
With new pricing structure and parking charges it is now imperative that investment in new rides and landscaping is forthcoming or the survival of this great little park is in real danger .

28 augustus 2025
Review zonder uitnodiging
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Antwoord van Pleasurewood Hills Leisure Park

Hello and thank you for your comment. We truly appreciate all feedback, both positive and constructive, to see how we can continue to further improve. Over the past several years the team have worked hard to make improvements, including landscaping, ride refurbishment, new operational additional and much more. Plus the exciting news that Pleasurewood Hills is now under new ownership, being bought by Premier Attractions. We are excited about the future of the park and sincerely hope you join us for the ride.

Beoordeeld met 1 van de 5 sterren

Run down

I wouldn't recommend this theme park to anyone looks run down, the French company say its invested in it since 2011
All I can say is in some parts yes but in other areas not ,
I personally think the park needs a year closed and for work to be carried out and some new rides ,
Even down to woody bear he looked old and dirty so only one star

26 augustus 2025
Review zonder uitnodiging
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Antwoord van Pleasurewood Hills Leisure Park

Hello Adrian, thank you for taking the time to review our park. We truly appreciate all feedback, both positive and constructive, to see how we can continue to further improve. Over the past several years the team have worked hard to make improvements, including landscaping, ride refurbishment, new operational additional and much more. Plus the exciting news that Pleasurewood Hills is now under new ownership, being bought by Premier Attractions. We are excited about the future of the park and sincerely hope you join us for the ride.

Beoordeeld met 5 van de 5 sterren

Carl the medic made it a great arvil…

Carl the medic made it a great arvil for me and my family and made the day so much better with his joy and enthusiasm the pirate ship ride was amazing as we got a back storey from Carl

19 augustus 2025
Review zonder uitnodiging
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Antwoord van Pleasurewood Hills Leisure Park

Hello Mdwa, thank you for taking time to review our park, and for the 5 star review. We are so happy to hear that Carl, made your experience at the park so much better. We will pass this onto him. We hope to welcome you back to the park in the future. Team PWH 😊

Beoordeeld met 1 van de 5 sterren

Carl

As soon as we arrived at the carpark ,Carl the first-aider/car parking attend/security/manager of the park came flying over (as fast as a jet plane) and helped us find a parking space , he guided us around the park and proceeded to tell us all the longstanding history of Woody the bear...Carl was a blessing , we will be back for carl

19 augustus 2025
Review zonder uitnodiging
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Antwoord van Pleasurewood Hills Leisure Park

Hello Bea, thank you for taking the time to review our park. We are so happy to hear Carl made your experience at the park great, and you got to hear about Woody Bears history. We look forward to welcoming you back to the park in the future. Team PWH 😊

Beoordeeld met 1 van de 5 sterren

Abandoned theme park that's still open

If it wasn't for the fact that I paid to get in, I could have been an urban explorer looking around an abandoned theme park.

Sorry (not sorry) this place is now an absolute disgrace - fallen from a lovely local attraction to a theme park that has been allowed to fall apart. So sad to see; lots of investment 11 years ago when we first visited but neglected since due to false promises, it seems, by 'Looping Group', the French company that bought the park some years ago. This company seem to be wringing the last possible finance from the park before it is closed.

Some of the rides today were closed 'for maintenence' (which is a concern in its own right), staff were lovely, but it's pretty clear they are fed up.

Plus points:
1. The park was open.
2. The staff were friendly.

Negative points:
1. The park was open.

Please (pretty please, with a cherry on top) someone tell Laurent Bruloy (owner of Looping Group) that his takeover of this theme park and subsequent management is the worst thing that could have happened in its history.

Trustpilot doesnt allow for pictures to accompany revirews but i took 20-odd of how this park is dilapidated and filthy dirty. Honestly, they look like an Urban Explorer's effort to document an abandoned theme park.

To the person at Pleasurewood Hills whose job it is to read reviews; forward this review to senior management before it is, truly, too late for you all.

1 augustus 2025
Review zonder uitnodiging
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Antwoord van Pleasurewood Hills Leisure Park

Hello Liam, thank you for taking the time to review our park. We truly appreciate all feedback, both positive and constructive, to see how we can continue to further improve. Over the past several years the team have worked hard to make improvements, including landscaping, ride refurbishment, new operational additional and much more. Plus the exciting news that Pleasurewood Hills is now under new ownership, being bought by Premier Attractions. We are excited about the future of the park and sincerely hope you join us for the ride. Team PWH 😊

Beoordeeld met 1 van de 5 sterren

Shockingly bad

Shockingly bad. Many of the popular and best rides were closed yesterday. One broke down when we were in the queue, another broke down when we were on it and we were trapped in the dark for over 15 minutes. The park is run down and there seemed to be a lack of staff so many rides were closed. Never again and a total waste of money. Oh and you have to pay an addition £3 to park in a field.

25 juli 2025
Review zonder uitnodiging
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Antwoord van Pleasurewood Hills Leisure Park

Hello Simon, thank you for taking the time to review our park. We are sad with the 1/5 review, but we welcome positive, and constructive feedback, so we can continue improving our park. We are sad to hear you were on one of our rides while it stopped working, in the event a ride should experience technical issues, the engineer team will respond, and reopen the ride, as soon as the issue has been resolved, and the necessary safety checks have been carried out. While we appreicate parking parking is fairly new to Pleasurewood Hills, it is very common across the industry, and of those that charge for parking, we are certainly a lower price. We hope to welcome you back to the park in the future. Team PWH 😊

Beoordeeld met 3 van de 5 sterren

Pleasurewood hills

Pleasurewood hills, is a great park, its not alton towers but its cheaper and easier to get to!!! Still lits of fun. My only complaint is the fast track wrist bands! Waiting for a ride and a load of jumped up over privileged kids jump the queue! I know they pay but so do I!!!!

21 juli 2025
Review zonder uitnodiging
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Antwoord van Pleasurewood Hills Leisure Park

Hello Chris & Katie, thank you for taking the time to review our park. We are so happy to hear you found our park great. At the park we do not offer fast track wristbands for anyone to purchase, the only wristbands we provide are the access wristbands for disabled guests, these are free of charge , for guests who may struggle with queuing, for long periods of time, and have shown us official documentation. We hope to welcome you back to the park in the future. Team PWH 😊

Beoordeeld met 1 van de 5 sterren

Uks worst theme park

Without a doubt, the worst theme park in the UK,
Broken down, poor maintained rides, run down, depressing scenery and high prices.

Barely any rides left now, when I was a child there was a lot more attractions here, now, half the buildings are closed, a few food shacks and toilets are all that remain.

My son hated it so much that he wanted to leave and even had an anxiety attack because of how much it cost to get in. £60 for 2 riders a 1 non rider.

Now food, tske a packed lunch cause it's a rip off for food here, £10 for a burger on its own, or £15 to get it with fries and a drink, that's £15 a person, £45 for 3 people to eat.

Save your money, go to pleasure beach instead, much better value for money

1 mei 2025
Review zonder uitnodiging
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Antwoord van Pleasurewood Hills Leisure Park

Hello Mr Curtis, thank you for taking the time to review our park. We truly appreciate all feedback, both positive and constructive, to see how we can continue to further improve. Over the past several years the team have worked hard to make improvements, including landscaping, ride refurbishment, new operational additional and much more. Plus the exciting news that Pleasurewood Hills is now under new ownership, being bought by Premier Attractions. We are excited about the future of the park and sincerely hope you join us for the ride. Team PWH 😊

Beoordeeld met 1 van de 5 sterren

The whole place should be knocked down

The whole place should be knocked down, rides closed, cafe's boarded up and bored staff. Not helpful with parking and place was flooded. Not worth the cost.

1 juni 2025
Review zonder uitnodiging
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Antwoord van Pleasurewood Hills Leisure Park

Hello Kirsten, thank you for taking the time to review our park. We truly appreciate all feedback, both positive and constructive, to see how we can continue to further improve. Its unusual to hear our staff looked bored, as they work really hard, to give our guests the best possible experience. Over the past several years the team have worked hard to make improvements, including landscaping, ride refurbishment, new operational additional and much more. Plus the exciting news that Pleasurewood Hills is now under new ownership, being bought by Premier Attractions. We are excited about the future of the park and sincerely hope you join us for the ride. Team PWH 😊

Beoordeeld met 1 van de 5 sterren

Honestly if I could have given NO stars…

Honestly if I could have given NO stars I would have . I would strongly advise anyone thinking of going don’t waste your money ( and it’s very expensive) . I last went in the nineties and it looks like nothing has been done since then , not a coat of paint,rides cleaned etc etc .
Today I took my 3.5 year old grandson and it was disgusting. Half the rides weren’t open ( including chair lift, toddlers mini twister ) and the rides that were open were very poorly maintained ( flaking paint, seats ripped, dirty ) and generally not appealing to anyone to want to go on them . My grandson went on the teacups ( also filthy, ripped seats , flaking paint ++++- it was hard to identify what exactly they were !) and the bumper cars . Unfortunately on the bumper cares the seat belt was useless and following one bump he was thrown forward and smashed his face ( I was with him so he was accompanied) . He was so upset and shaken we had to leave after having spent less than two hours there.
The place was also swarming with wasps , I acknowledge there is little they can do about this however keeping rubbish bins empty and clean would help.
I was going to seek out the manager and make my views known and request a refund however my grandson was so distressed it wasn’t appropriate as he needed to get home .
I can honestly say I will NEVER go back and will strongly advise friends/ relatives not to either . Luckily there are other places to visit 100 times better than pleasurewood Hills ( I’m thinking the word pleasure should definitely be removed as today our experience was anything but pleasurable!!)

9 juli 2025
Review zonder uitnodiging
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Antwoord van Pleasurewood Hills Leisure Park

Hello Jane, thank you for taking the time to review our park. We truly appreciate all feedback, both positive and constructive, to see how we can continue to further improve. Over the past several years the team have worked hard to make improvements, including landscaping, ride refurbishment, new operational additional and much more. Plus the exciting news that Pleasurewood Hills is now under new ownership, being bought by Premier Attractions. We are excited about the future of the park and sincerely hope you join us for the ride. If you ever have any issues while on park, please ask to speak to the duty manager who will be happy to help. Team PWH 😊

Beoordeeld met 1 van de 5 sterren

This place is cooked.

It actually pains me to see this place in the state it is in now. Management are shamefully dismissive of the volume of complaints they are receiving and in my opinion are very bold to open the gates to this park and take people's money.

I have some incredible memories here throughout my life but its now a derelict ghost town with 50% of the big rides not working. The park is riddled with neglect and is a health and safety disaster waiting to happen. My recent visit:

Wipeout: Closed
Jolly Roger: Closed
Chairlifts: Closed
Large train: Closed
Mini sky drop: Closed
Log Flume: Closed
Go-Karts: Derelict
Theatre: Derelict
Western shooting range: Open but the laser guns and scoreboards are not working.

Plenty of attractions like a game of basketball where you can pay an additional £5 on top of your entry fee to throw 3 balls at a hoop. Or relax in the fast food restaurant where you can pay restaurant prices for low end fast food quality. (My bill was £50 for lunch for 1 adult and 2 kids.)

Utterly utterly shameful place.

Attached photo is the inside of one of the buildings that is actually not abandoned... thought you'd be surprised to know that.

5 juli 2025
Review zonder uitnodiging
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Antwoord van Pleasurewood Hills Leisure Park

Hello Jamie, thank you for taking the time to review our park. We truly appreciate all feedback, both positive and constructive, to see how we can continue to further improve. As a responsible venue, we do operate with transparency, which includes our rides status, which can be found on our websites ride explorer page. We always aim to have our rides open. We try to keep our prices as affordable as possible for our guests, and we will pass your comments onto the relevant team. Over the past several years the team have worked hard to make improvements, including landscaping, ride refurbishment, new operational additions and much more. Plus the exciting news that Pleasurewood Hills is now under new ownership, being bought by Premier Attractions. We are excited about the future of the park and sincerely hope you join us for the ride. Team PWH 😊

Beoordeeld met 1 van de 5 sterren

Honestly...

Absolutely awful...

Half the rides broken or closed...cafes locked up...bored looking staff...weeds and overgrown areas everywhere...some rides appeared abandoned!!!

Hot dogs are disgusting...they even have the cheek to charge for parking !

Honestly AVOID

5 juli 2025
Review zonder uitnodiging
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Antwoord van Pleasurewood Hills Leisure Park

Hello Gavin, thank you for taking the time to review our park. We are sad with the 1/5 review, but we welcome positive, and constructive feedback, so we can continue improving our park. In the event a ride should experience technical issues, the engineer team will respond, and reopen the ride, as soon as the issue has been resolved, and the necessary safety checks have been carried out. It is very unusual to hear our staff looked book, as they work very hard to give our guests the best possible experience whilst on park. While we appreicate parking parking is fairly new to Pleasurewood Hills, it is very common across the industry, and of those that charge for parking, we are certainly a lower price. Over the past several years the team have worked hard to make improvements, including landscaping, ride refurbishment, new operational additions and much more. Plus the exciting news that Pleasurewood Hills is now under new ownership, being bought by Premier Attractions. We are excited about the future of the park, and sincerely hope you join us for the ride. Team PWH 😊

Beoordeeld met 1 van de 5 sterren

Needs to shut down

Needs to shut down!

Over priced ticketing gift shop and food is so overpriced

Hardly anything was open and got fined for parking even though we bought a ticket for parking

I don’t recommend visiting!!

2 juli 2025
Review zonder uitnodiging
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Antwoord van Pleasurewood Hills Leisure Park

Hello Consumer, thank you for taking the time to review our park. We try to keep our prices as affordable for customers as we can, but we will pass your comments on to the relevant team. While we appreicate parking is fairly new to Pleasurewood Hills, it is very common across the industry, and of those that charge for parking, we are certainly a lower price. When purchasing a parking ticket, guests need to add there vehicle registration to the order, if this was added, then a parking ticket shouldn't of been received. We hope to welcome you to the park in the future. Team PWH😊

Beoordeeld met 5 van de 5 sterren

Friendly staff and a great value day out for the family

We had such a fantastic trip here Sunday for Father’s Day and something that stood out was how friendly the staff were, it really was noticeable and made such a difference! Well done team pleasurewood hills and thank you!

Such a great value day out for the family! Nice to see some of the rides re conditioned and back open… the Magic Mouse as I knew it! :)

15 juni 2025
Review zonder uitnodiging
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Antwoord van Pleasurewood Hills Leisure Park

Hello Phillip, thank you for taking the time to review our park, and the 5 star review. Your comments about our staff, value for money, and rides are truly appreciated. We are so happy to hear you had a fantastic day here for fathers day, and our friendly staff made a difference to your day, as they wish for all of our guests to have the best possible experience whilst at the park. We hope to welcome you back to the park soon. Team PWH 😊🐻

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