​After fitting a new inlet valve, the faulty washer wasn't replaced, which unfortunately led to a flood and meant the lino had to be lifted. The firm did return promptly to fix the leak and re-stick the floor once dry, which I appreciated. However, the job was left slightly unfinished as no sealant was applied around the edges of the lino. I’ve had to complete this myself today to ensure the floor is protected from any future water damage. While the repair was functional, the finishing detail was lacking.

Absolutely brilliant service from Plumb London. They arranged a next day service of my boiler and were incredibly helpful and communicative throughout the process. Andrew, the technician, was brilliant and incredibly thorough - feel very comfortable that my boiler is functioning correctly for another year. Highly Recommend

Excellent company! They remember when our annual review is and send a reminder. Good service and great plumbers!

Booked annual gas boiler review - easy to book, engineer arrived promptly. Worked efficiently and professionally. Polite and service completed without any issues. Excellent service all round.

From start to finish of job the staff have been very professional, good comms, arriving on time and explaining what needs to be explained

I would throughly recommend

5 stars

It was easy to book my annual boiler service with a quick call and a range of dates available. When it had to be rearranged they rang me promptly to let me know and rearranged for another convenient time. The service ran smoothly with clear explanations of what had been checked and confirmation there were no concerns.

We have used plumb london consistently for years, including a full replacement boiler and hot water tank about three years ago. This particular call-out was for a leaking radiator. A small but annoying job. As usual the team kept us informed of when the engineer (Adam) would be turning up. He turned up late in the afternoon but solve the problem in his usual professional way. The team at plumb london are always polite and professional in the way they communicate. Their engineers are always experienced professionals that get the job done.

Quick, friendly and efficient service. Priced fairly and far better than any others I’ve used before. Engineer was excellent and really helpful.

Great reliable company

I have used Plumb London over the last few years to have an annual service on my Bosch Gas boiler. They send me a reminder each year to book a service appt, which I very much appreciate and follow up with a phone call once the work is completed to see how satisfied I am. Alexandra particularly helpful! I have no hesitation in recommending this company!!

I have used Plumb London for years and will continue to do so! They provide an excellent service and the plumbers are all super friendly and helpful. I can't recommend highly enough.

Our yearly boiler service is always easy, quick and simple. The engineer was friendly and professional.

Prompt, courteous, professional

Plumb London have been servicing our boiler for a few years now. Last visit they were quick, efficient, polite, came in the agreed time slot and thankfully nothing needed doing.

Professional informative nice and courteous person.

Good service

Reliable and good communication. Fair price and quality job.

The service to my boiler happened without a hitch, he was on time, finished by the time I requested and left everything clean and tidy.

Plumb London have taken care of my heating system and my water filtration unit for a decade now.
When I needed assistance this time around (pressure problems in the system, incl. inability to bleed the top radiator), they were able to send someone the very next day. The email confirming the appointment included their briefing notes for the engineer.

I received a call within 20 minutes of his arrival, and he sorted out the problem within half an hour. That included supplying a part and a new radiator key, plus ample explanation of what was amiss and what was done. And it was all put in writing on the bill.
Charges are transparent and up front, so no nasty surprises ever.
I highly recommend their services. They are top notch.

Big thumbs up for Plumb London, in particular the engineer (Andrew) who visited the property where my elderly mother lives. A gentle manner and patient approach was exactly the level of kindness that gave her reassurance and comfort. The work was undertaken out of hours to accommodate her, and was fulfilled without issue.