Plumbstore Reviews 5

I just bought a macerator from plum store
I thought it was a Saniflo but it was some cheap make, and i thought I’d made a mistake but that’s what the ad said, apart from that it doesn’t work properly, the non return valve doesn’t work and water is running back into the unit and it continues to pump and run back nonstop. I’ve emailed them twice but not had a reply . I’ll be contacting my bank for a charge back. Do not buy anything from this company.

Brilliant store on Garscube Road in Glasgow. Friendly and knowledgeable staff ready to help out as much as possible.

I have had a very bad experience when ordering material for a complete bathroom refurbishment. The merchant was given a sample of shower wet wall to order and unfortunately noted down the wrong one. This was then installed by my tradesmen. I wrongly trusted Plumbstore to get it right. When the order was signed it wasn't noticed that the wrong wet wall board was listed amongst all the other materials.
The sales person concerned admitted his mistake. However once the complaint went to his manager and as we could not prove which one we wanted, Plumstore informed me that "After deliberation, Plumbstore are not in a position to consider your request for compensation, in this instance". So be warned.

Our local store is always out of stock

Just what you need when life's little problems come your way. I recently a disaster with my shower called them and rec'd within a new tray for plumber to fit 2days......thank you. Going to need a boiler next year .