Latex Mattress Co. Reviews 837

Great customer service from start to finish.
While waiting for my mattress to arrive, Irma patiently kept me updated on its approximate arrival date and what to expect from the white glove delivery service.
Then, my bedding bundle arrived in the wrong size. Ferdz corrected the issue to my satisfaction. I am very pleased with Ferdz's customer service!

Ferdz was helpful and understanding.

I needed help placing an order and Allan was outstanding!

Ferdz was very helpful, making updates for me and asking insightful questions. I'm grateful for their kindness and support.

Irma was very helpful answerd all my questions professionally and truthfully, made me want to buy the product alot more tbh to have somone live asmwer all your questions

Alan was quick to reply to my emails. He was knowledgeable and helped me resolve my issue. I hope our new mattress fixes our back issues. Thanks Alan for all of the help!

I had a great experience with Ferdz customer service support. From the start, the team was responsive, professional, and genuinely focused on helping resolve my concerns. Communication was clear and timely, and I always felt like my questions were being taken seriously.

In particular, Ferdz went above and beyond to assist me, staying patient and courteous throughout the process. Even when there were challenges outside of their control, they continued to follow up and make sure everything was handled as smoothly as possible.

It’s refreshing to work with a company that truly values its customers and puts in the effort to provide quality support. I appreciate the dedication and would definitely recommend Ferdz based on this experience.

Jim and Joyce

Irma answered all my questions, helped me determine the appropriate bed for our needs, and helped set me up for shipping and delivery. Thanks!

Alan was patient and kind, he answered all of my time consuming questions. He also offered additional savings which are very appreciated. My experience with this company makes me want to use them for all my bedding needs.

Excellent customer service! Allan kindly helped answer my questions.

Very engaging, friendly, knowledgeable and professional. Positive experience and looking forward to receiving our new beds.

Ferdz was wonderful in customer service and was able to help me place my order and help me determine a delivery time around my planned vacation.

The customer service here is A+. Ferdz was so helpful. The latex mattress they sell are amazing. The pillows on the other hand were a disaster, but they tried their best to make me happy. I feel bad the pillows didn't work out. So at least I sleep great on the mattress and dealt with very responsive courteous customer service.

5 star customer service. My aches in my back and shoulders are feeling better every day on our new mattress. After a year or more of research considering a new mattress, we decided on PlushBeds botanical bliss. I’m so glad we did. Customer service has been responsive almost immediately. Communication with them is fantastic. They want you to be satisfied with your purchase is very evident.

I chatted with Plushbeds weeks ago, and Allan the rep was super helpful. It’s hard to find good customer service nowadays. Very satisfied

My representative Allan is very helpful and polite. I am in the market looking for a new topper to maybe my current mattress softer. He was knowledgeable in providing recommendation. I will purchase soon

Ferdz was terrific! A refreshing change from today's customer service. Responsive, knowledgeable and very helpful.

Ferdz is very responsive and kind. Thank you for helping me. And also thank you for getting back to me so quickly. Ferdz Garcia deserves a raise.

I have had a great experience with Plushbeds from the moment they helped me decide what would be the best option for me to the Topper itself.
The organic topper is extremely comfortable. My Grandson's live with me and the 8yr old constantly complained how his back hurt because the mattress was hard. The Topper I purchased from Plushbeds is so comfortable he loves it. I highly recommended Plushbeds.

We ordered on the Presidents' Day sale that then there were delays due to materials supply chain so I cancelled. A few days later Alan reached out to me directly and asked that I reconsider if he could get it shipped right away. Great customer service, I am was happy to pace my order and we are excited about the new bed.