Poclink Reviews 

22
TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

So far so good. Had an issue with order that was straightened out quickly after contacting support. Also had an issue with one of the radios not xmitting voice properly which turned out to be a connec... Toon meer

Beoordeeld met 5 van de 5 sterren

I’ve been using these for several months now and they are great. I got one for my in-laws and mom, the instant communication is outstanding. No more trying to find their phone or getting voicemail, th... Toon meer

Beoordeeld met 1 van de 5 sterren

Placed order said delivery 5/8 days after 5 days got a delivery confirmation so they had my money 5 days before dispatched and still waiting. No tracking nothing AVOID Update got some fake royal ma... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

We bought these for our block down south and super happy I can still talk to the family in Perth while working out of town without the need for every family member to have a mobile phone. We haven’t... Toon meer


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

22 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,6

Alle reviews

(22)

22 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

We live in Texas

We live in Texas, wife went on a trip to Georgia. I was able to talk to her even though we were states away. Never had an issue really.

25 augustus 2026
Beoordeeld met 5 van de 5 sterren

So far so good

So far so good. Had an issue with order that was straightened out quickly after contacting support. Also had an issue with one of the radios not xmitting voice properly which turned out to be a connector issue which I cleared by jacking in/out of the headset port. Radios have good audio and range and I love them so far. Customer was service is available through email within a day, but I did not try by phone.

25 augustus 2026
Beoordeeld met 5 van de 5 sterren

10/10 Recommend!

I’ve been using these for several months now and they are great. I got one for my in-laws and mom, the instant communication is outstanding. No more trying to find their phone or getting voicemail, the piece of mind knowing they are just a PTT away is comforting.

31 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Placed order said delivery 5/8 days…

Placed order said delivery 5/8 days after 5 days got a delivery confirmation so they had my money 5 days before dispatched and still waiting. No tracking nothing AVOID
Update got some fake royal mail tracking number turned out to be fake as royal mail CANT TRACK THE NUMBER YET MORE LIES SCAM COMPANY .I SUGGEST IF YOUR LOOKING FOR A SIMULAR RADIO CHOOSE A GENUINE COMPANY

27 augustus 2026
Review zonder uitnodiging
Logo Poclink

Antwoord van Poclink

We’re sorry for the confusion and understand your concern about not seeing the tracking information sooner. We can confirm that your order has been shipped, and the tracking number has been sent to the email address used when placing the order. Please check your inbox and spam/junk folder.

If you still cannot find the email, please contact us directly and we’ll resend the tracking details immediately. Thank you for your patience.

— The Poclink Team

Beoordeeld met 2 van de 5 sterren

I purchased 2 radios and 1 works…

I purchased 2 radios and 1 works fantastic. The second continues to cut out and you can not hold a conversation. There has been so much going on that I do not have the time to sit and wait for customer support for help. At this point I can't give fully 100 percent my approval and recommendation. I have had many radio brands in the past from Motorola to Midland and others. I have never had an issue with a radio until now.

14 mei 2026
Review zonder uitnodiging
Logo Poclink

Antwoord van Poclink

Thank you for sharing your experience. We’re glad one radio is working well, but the second unit cutting in and out is not acceptable and is not how it should perform.

We understand that you do not have time to wait for customer support. Please contact us by email or call us directly at +1 (833) 570-9600 with your order number. We will prioritize your case and work with you to resolve this as quickly as possible, including arranging a replacement if the unit is faulty.

We want the opportunity to make this right and earn your full confidence.

— The Poclink Team

Beoordeeld met 4 van de 5 sterren

They are incredibly for distance and we…

They are incredibly for distance and we have only tried them
Over 140 km away
The only thing is sometimes the clarity and intermittent speech comes through making it tough to understand the other person

20 augustus 2026
Logo Poclink

Antwoord van Poclink

Thank you for sharing your experience! We’re thrilled that the radios kept you connected from more than 140 km apart—that long-distance coverage is exactly what Poclink is designed for.

We’re sorry that the audio is occasionally unclear or intermittent. Conversations should be easy to understand, so we’d like to check the network connection, device settings, and firmware to identify and resolve the issue. Please contact us by email support@poclink.com or call +1 (833) 570-9600, and our team will be happy to help.

— The Poclink Team

Beoordeeld met 1 van de 5 sterren

it doesn't work in area because wrong…

it doesn't work in area because wrong kind off company for service because the company name 's is GCI server's and have no signal

5 augustus 2026
Logo Poclink

Antwoord van Poclink

We can resolve this issue for you. Please contact us at support@poclink.com with your order number, and our support team will take care of it.

— The Poclink Team

Beoordeeld met 1 van de 5 sterren

Battery seems defective

Battery seems defective, it’s easily drain even without using them!

5 augustus 2026
Logo Poclink

Antwoord van Poclink

We’re sorry to hear about the battery issue. The battery should not drain quickly when the device is not being used, and we can resolve this issue for you.

Please contact us at support@poclink.com or call +1 (833) 570-9600 with your order number. Our support team will take care of it, including arranging a replacement if the battery is defective.

— The Poclink Team

Beoordeeld met 1 van de 5 sterren

the customer experience for requesting…

the customer experience for requesting a return. I followed the directions and the system would not let me complete the process and they left me in wait.

5 augustus 2026
Logo Poclink

Antwoord van Poclink

We’re sorry that our return system did not allow you to complete the process and that you were left waiting. This is not the experience we want for our customers.

Please contact us at support@poclink.com or call +1 (833) 570-9600 with your order number. We will handle your return directly and resolve this issue for you.

— The Poclink Team

Beoordeeld met 1 van de 5 sterren

Worked once haven't worked since very…

Worked once haven't worked since very disappointed with customer service issue still unresolved

5 augustus 2026
Logo Poclink

Antwoord van Poclink

We’re very sorry that the device stopped working after the first use and that your previous support request remains unresolved. This is not acceptable, and we will resolve this issue for you.

Please contact us at support@poclink.com or call +1 (833) 570-9600 with your order number. We will solve the issue for you.

— The Poclink Team

Beoordeeld met 4 van de 5 sterren

We bought these for our block down…

We bought these for our block down south and super happy I can still talk to the family in Perth while working out of town without the need for every family member to have a mobile phone. We haven’t had to use them on the analogue systems but great to have this as a back up option in the event of a mobile outage!

5 augustus 2026

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