point.me Reviews 107

TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Natalie, the chief Customer service agent, is simply the best service person I have ever met in decades of flying. Point.me is really a dream come true. Your ability to use your miles for travel, ge... Toon meer

Beoordeeld met 1 van de 5 sterren

I wanted to see what Point.me could do before enrolling in the paid version, so I registered for the free version. The answer was: NOTHING. I couldn't search a round-trip ticket or search for mo... Toon meer

Beoordeeld met 5 van de 5 sterren

I’m heading to Bali with my daughter and decided to join point.me to help use my points for the trip—such a great decision! I also opted for the $400 concierge service, and it was absolutely wor... Toon meer

Beoordeeld met 5 van de 5 sterren

We have worked with James at Point.me three times for international trips and his travel knowledge and expertise has allowed us the opportunity to use our mileage points in the best possible way. We w... Toon meer

Bedrijfsgegevens

  1. Vluchtboekingswebsite
  2. Reisbureau
  3. Reiszoekmachine

Geschreven door het bedrijf

Get 6-12x the value from your points when you search and book award flights on point.me. Compare fares across 150+ airlines and loyalty programs and get expert advice for transferring your points and booking your flights. Save 50-90% vs booking through your credit card's travel portal.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

107 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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Beoordeeld met 3 van de 5 sterren

I really like the tool but the speed is…

I really like the tool but the speed is far too slow vs other competitors who offer the same thing.

18 december 2024
Logo point.me

Antwoord van point.me

Thanks so much for sharing your thoughts! We’re thrilled to hear you’re enjoying the tool, but we’re sorry to hear the speed isn’t meeting your expectations.

Improving performance is a top priority for us, and feedback like yours helps us figure out where we can do better. If there are specific searches or times when you’ve noticed delays, feel free to let us know. We’d love to dig into it and make things smoother for you.

You can always reach out to us directly at support@point.me if you’d like to share more or if there’s anything we can help with. We really appreciate you using point.me and look forward to making your experience even better!

Beoordeeld met 5 van de 5 sterren

Great service and great help

Great service and great help. Both Laura May and James Lee deserve a raise! We have traveled all of the world and have a handful of credit award cards but never could navigate how to best use all. You guys secured our travel plans to and from Europe and with the savings scores us a trip add on to Paris .

Thank you again for your support!

11 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Concierge booking is worth it!

I used them for a Concierge booking. I watch TikToks all the time regarding points earning and strategizing but was concerned I would make a mistake in booking a once in a lifetime trip to Asia. James was my rep and he was amazing. I had so many questions and requests I was surprised he didn't get sick of me. LOL. I even saw something on TikTok that made me wonder if his option to purchase through one of my credit card programs was wise but he explained something that made me know I made the right choice. They have insight on when things release that I just didnt have and apparently neither did my TikToker that I follow. It worked out just as he had told me and I saved points because of his way of booking. I'll stick to racking up the points and letting them book things for me. Totally worth it. I going to Asia business class for a fraction of what I would have paid in points and cash. So happy I did this. I even booked another flight a day later with another concierge deal for my daughter.

26 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

flights that would cost 31K miles are…

flights that would cost 31K miles are listed between 100K and 275K miles. Absolutely no consumer friendly and aimed at you wasting your hard earned miles.

13 november 2024
Review zonder uitnodiging
Logo point.me

Antwoord van point.me

Thanks for sharing your feedback. We’re sorry to hear about the frustration with the mileage costs you’re seeing. Our goal is to help customers make the most of their miles, and we understand how important it is to get accurate, consumer-friendly options.

Mileage pricing can sometimes vary depending on availability, booking class, and other airline factors. If you’d like, our team is here to help you explore options that might get you closer to the value you’re looking for. Feel free to reach out to us at support@point.me, and we’ll do our best to assist.

We appreciate you letting us know and are always working to make improvements.

Beoordeeld met 1 van de 5 sterren

A stone cold scam -- avoid POINT.ME at all cost!

point.me services are a stone cold scam! Avoid them at all costs unless you want to spend time and money rectifying their misrepresentations. Their so-called expert booking service takes fees for services they fail to perform. I have contacted my credit card company to charge back the scammer's fees.

12 november 2024
Review zonder uitnodiging
Logo point.me

Antwoord van point.me

Thanks for sharing your experience with us. We’re sorry to hear things didn’t go as expected. Our goal is to make booking with points as smooth as possible, and it sounds like we missed the mark this time.

Matthew, one of our Points Advisors, reached out in a few ways to help resolve this. If there’s anything else we can do to make things right, please feel free to contact us at support@point.me.

We’re always working to improve, and feedback like yours helps us get there. Thanks again for letting us know.

Beoordeeld met 5 van de 5 sterren

Great experience

Erik and Matthew were both really helpful and knowledgeable, they both gave very personalized experience, they even answered texts/calls late night and made sure I got a great deal.

1 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Shelby Little was excellent

Shelby Little was excellent. She made sure everything was handled in a timely fashion to insure we got optimal bookings, even after normal business hours. I was skeptical about getting good business class bookings with the limited amount of points we had, but you made it possible. Thank you!

24 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Danny was so easy to work with

Danny was so easy to work with, but I have had wonderful luck with every Concierge person I have used through many many years. Using this service is the only way we travel to Europe.

27 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Use the service! Save yourself money and time!

Cannot believe how simple this process was. John was great - and quickly tweaked the original proposal to a new plan when we had a few conflicts with the first proposal. I was absolutely SHOCKED that my mileage run needs were solved so quickly... and saved me SOOOOO much time, money, and headaches versus what I would have spent trying to figure this out on my own. Well worth the fee! Thank you so much!

23 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Point.me Points Strategy Consult WOW!

This is a review of the $200 Points Strategy Consultation (also included as a perk in the "Premium" annual membership). Very much worth it! Totally prepared rep, very organized, very clear, excellent use of the time. Responded to all questions with clarity and respect. You book a 30 min consultation with a VERY knowledgeable staff member after filling out a detailed form with all your current credit cards, airline mileage clubs and current miles balances, plus your general spending categories and rough monthly amounts charged. Rep studies this ahead of the Zoom call and mine was totally prepared. They also send you a recording of the consult for your later review AND an email with notes of the call, complete with links to the cards discussed. WOW!

10 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My 1st time using this site

My 1st time using this site I was able to book my 1st European trip ever on business class, finding some of the best points values I have ever seen or even heard of from all the vloggers and travel sites!

While all sites have new features and updates they could do, including this one, it is the best points site I have found yet.

1 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing swift and efficient service

Amazing swift and efficient service. The service is well worth the $200 fee. It is very nice to accumulate points, but the airline companies do not make it easy necessarily for us to use the points or for us to know how to combine the points in order to pay for a specific expensive trip in business class. At Point.me the “point travel agents” deal with client’spoints all day long and all year long, therefore they know how to use them efficiently and how to combine your points from different airline companies and credit card entities in order to give you the least expensive plane ticket you can get, moreover they do that quickly and efficiently! I highly recommend them.

10 oktober 2024
Review zonder uitnodiging

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