It's Not a Loan; It's Deceptive Marketing Practices
I received an offer through the traditional USPS. The offer clearly stated "This is a solicitation for a loan, not a bill." I started the process online April 10 and immediately received a telephone call from the agent.
With that agent, I discussed wanting a personal or secured loan. After going through the process, I was told the approval department was closed and the agent would call me back on Monday. I never received that call back.
On May 4, I initiated a phone call and spoke to a different agent. This agent submitted my information to the "approvals department." After a brief hold of 3-4 minutes, the agent returned to offer a "program" in which I would pay a monthly fee to an attorney's office, who would then dispute the debt on my credit report.
I clearly stated I was not interested. I'm not disputing what I owe; I only wanted to consolidate for a lower interest rate and monthly payment.
Upon stating I was not interested in this type of program, the agent continued to berate me and spoke in an incredibly condescending tone.
I reiterated that I was not interested in the program he was offering. I was interested in either a personal or secured loan and if that was not an option, I would need to end the conversation; at which point the agent said something inaudible and hung up.
Because I'm in the process of investigating my options for debt consolidation, I do know that I am eligible for both personal and secured loans, as I already have those approvals.
It's clear that the original offer I received via USPS is, at the very best, deceptive marketing practices, claiming it's a "solicitation for a loan," when in reality it's to enroll people into their debt dispute program.








