PokeRand Reviews 42

Ordered twice between 30th March and 1st April from the Randcards online store, have been notified twice that the respective graded card that I purchased was out of stock and no longer available.

Have emailed customer support and reached out on Instagram for further assist over the course of this week with no reply.

Refunds are still processing, and money may not be available for 10 business days- unhappy customer.

Sorry, i received my review invite months ago and lost it... Anyway.

Got all my pokemon packs. One was damaged in transit sadly but they provided a replacement right away so big props to them for that.

I’m extremely disappointed with my recent experience buying into Ascended Heroes breaks on the Randcards / Randbreaks channel on Whatnot. After watching the stream replay back, I was left with serious concerns about transparency and overall break integrity.

Throughout the day, packs were frequently kept out of view of the camera until all spots were filled, and only then brought onto screen once it was known who had purchased which spot. While this may not have been intentional, from a buyer perspective it creates unnecessary doubt and is not what most people expect from a fully transparent break. It is seemingly also not aligned to Whatnot's policy surrounding breaks.

In one particularly concerning sequence (Break 11 / Break 12), the breaker left the room for around 10 minutes while sealed products were not visible on camera. The break boundary also became unclear, and most notably, the break number appeared to change immediately before opening the pack containing the biggest chase card (Mega Gengar). I personally held the Gengar spot in Break 11, so seeing the break number shift mid-opening without a clear explanation looked extremely poor from a buyer trust standpoint.

The pack containing the chase card was also opened noticeably slower than others, with significant emphasis placed on Gengar immediately before it was pulled. Again, this may be coincidental, but combined with the timing, it did not come across well on replay.

On top of this, there were numerous packs containing upside-down cards — something I have rarely seen happen so frequently in a single stream.

After noticing these issues, I reviewed breaks from the day before and observed similar moments where packs were removed from view once spots were filled and then reintroduced later, making it difficult as a buyer to feel confident that product handling was consistent throughout.

Breaks rely entirely on trust, visibility, and clear control of sealed product from start to finish. Unfortunately, this experience did not feel properly transparent, and it has significantly damaged my confidence in this channel.

I would strongly urge the seller to improve on-camera visibility and break structure going forward, and I encourage other buyers to watch replays carefully before participating. Something is not right.

well I had bought from there company on whatnot had made a mistake and requested a refund straight away and they refused they were uncooperative which felt like even though you made a mistake it is there way or the high way.

got a bunch of booster boxes, came within 2 to 3 days Perfect!!, great service shipped quickly, Thanks Guys!.

Sold my cards to Randy absolute pleasure. Top guy thank you

Brilliant service, got a great price for my cards ungraded, fast and paid on the day the cards were received

Ordered multiple times and always been dispatched fast and arrived within 24/48 hours.

Top service fast and 👌

£160 spent nothing recived rude responses from Gail (customer support) now having to proceed with small claims to get a refund save your time and money and spend with trusted sellers

Card sleeves exactly as I ordered and arrived very quickly, thank you

Bought my partner Darkness Ablaze packs for his birthday and couldn't fault this website. Delivered within 4 days and partner very happy. Best prices for legit packs to. ⭐️⭐️⭐️⭐️⭐️

I”ve ordered my package on 24th of April, still haven’t got my package, the track and trace has been saying since the 28th of april that it’s being assessed by custody. This wouldn’t take 2 weeks. As of 13th of may I still have not got my package. Contacting customer support is also useless, taking 3 days to respond and response is not useful.

item arived on time but item was just but in cardboard box. there was no bubble wrap or cushioning for the product so the item had some damage

I ordered from them 11 days ago and it still has not arrived I am not impressed by the service as I want my package.

Exceptional Service, Ordered 2 Japanese Celebrations Packs Last week, Opened them on Valentines Day after having such a bad day...To my Surprise 1st pack team rocket. Second Pack Only was a Charizard !!!!! ALL Red no better valentines gift then a charizard lol

This is the BEST place to get pokemon stuff from. Forget Amazon. PokeRand is an amazing place to order from. No scams. Good delivery time and Good Prices! 5 stars!

Great selection of cards and sealed product and always amazing customer service from big chungus

it is godly best pokestore ever Randolph=god I like beans on toast yeah boiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii

I’ve bought from Pokerand.net a few times over the last few months and the service is always top notch! Items are dispatched quickly and always arrive adequately packaged and exactly as described. Great work from all at pokerand!