Long wait time. No correspondence. Said it was despatched but Courier said they were waiting for the parcel. Website email address does not work. Phone number goes to Answering machine. Terrible... Toon meer
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Lees wat reviewers zeggen
Excellent product. Bought to replace previous PolyPads travel boots which lasted four years! New boots have four thinner Velcro straps than the three previous ones so more secure fitting. Sadly... Toon meer
I recently placed 3 orders but only received an email to say that one had been dispatched the same day as 2 of the orders were delivered. I’m still waiting for the last one. Some feed back and upda... Toon meer
Ordered over the weekend and here by Wednesday . I’ve used Polypads for over 30 years - I’ve tried all the fashionable alternatives but always go back to Polypads. My present horse definitely prefers... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
British made, pressure relieving saddle pads that last. There's something for everyone with PolyPads; from happy hackers to top event riders, we've got something for you. PolyPads have been the professional's choice for many years, and have proven their worth across a variety of disciplines. Our PolyPads can be designed in your choice of pad colour and binding colour, with options to add embroidery if required. They're the perfect way to look after your horse's back. Our saddlepads help to reduce and distribute pressure from the rider and saddle, improving your horse's comfort under saddle. We've got a PolyPad for nearly every saddle style and horse, with bespoke sizes and thicknesses available. We're proud to make everything by hand in the UK, with our talented and experienced machinists carefully creating each PolyPad with care and attention. All of our team are, or have been horse owners, so you know that each PolyPad is made with your horse's comfort at the heart of everything we do. The trusted PolyPad design is often copied, but never equalled. We're proud to be UK manufacturers and retailers of these trusted saddle pads and hope that your horse has benefitted from all that PolyPads has to bring.
Contactgegevens
Unit 4, Premier Court, Kings Mill Way, NG18 5GU, Mansfield, Verenigd Koninkrijk
- 01623 662181
- sales@polypads.co.uk
- polypads.co.uk
3,8
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230 reviews
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Long wait time
Long wait time. No correspondence. Said it was despatched but Courier said they were waiting for the parcel. Website email address does not work. Phone number goes to Answering machine. Terrible
30 maart 2026
Review zonder uitnodiging
This dog bed is perfect and just what I…
This dog bed is perfect and just what I wanted
Arrived quickly in good condition
The item is very well made and our dog loves it
Very happy customer
12 januari 2026
Lovely quality pad
Lovely pad, bought as a gift. Easy to order, plenty of colour choices. Fast postage and great communication on dispatch and delivery.
5 december 2025
Despite ordering over a month ago I’m…
Despite ordering over a month ago I’m still waiting for my order when I send an email the response is always the same it’s on its way but nothing turns up!!! I would not order from this company again very disappointed
17 november 2025
lovely product but delivery too slow
8 november 2025
Great quality pad
Great quality pad, well
made and beautiful colour! my horse is only comfortable in polypads, they are the best!
8 november 2025
Very well made
Very well made. Have used poly pads for years. They are the best! Don’t move all day out hunting!
3 november 2025
Excellent product - advise you order well in advance
Excellent product. Bought to replace previous PolyPads travel boots which lasted four years!
New boots have four thinner Velcro straps than the three previous ones so more secure fitting.
Sadly took almost five weeks to arrive after ordering.
21 oktober 2025
I recently placed 3 orders but only…
I recently placed 3 orders but only received an email to say that one had been dispatched the same day as 2 of the orders were delivered. I’m still waiting for the last one.
Some feed back and updates about any hold ups would be helpful. Also I think you should say how long to expect to have to wait once you place an order for example orders usually take 2- 3 weeks to complete.
25 oktober 2025
Delighted with the service
Delighted with the service. Kept up to date with them. Delighted with my product. Definitely buy from you again. Thank you
21 oktober 2025
Great product but said 48 hours for…
Great product but said 48 hours for delivery when ordering and took 31 days to arrive with no update until parcel arrived. Spending over £100 on 2 pony numnahs, both brown, I wouldn’t expect such a long wait. Great if you’re willing to wait, but not great service if not!
16 oktober 2025
No communication and no arrival of…
No communication and no arrival of product 3 weeks later. Emailed, tried calling, left voicemails, texted, whatsapped, tried disconnected landline number, Instagram and Facebook to no response. Avoid.
17 oktober 2025
Review zonder uitnodiging
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