Purchased a Pontec multi clear set 5000 and found the service very good. Delivered next day on scheduled time. The filter box was excellent quality and extremely great value for the price. Thank you... Toon meer
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Lees wat reviewers zeggen
Bought an Evolution Aqua varipump 20000. Good price and delivered quickly but in the first week had 5 x stoppages due to either blocked impeller or electrical trip. In summary item not fit for purpose... Toon meer
The blanket weed remover is working well and hopefully it will be gone soon. The oily surface on the water has not been touched by the cloudy water remover, but I have discovered that it is probably... Toon meer
Bought a Laguna pond pump in May 20 which suddenly stopped working on the weekend. Spoke to them this morning and was advised that the problem was likely to be fine grit in and around the stator but i... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Based in Stockton on Tees near Middlesbrough, Pond Planet has fast become one of the UK’s leading online retailers of aquarium and pond supplies. We attribute this to our passion for all things pond and aquarium, coupled with our desire to provide a customer service second to none. Growing from humble beginnings to our new 5,000+ square foot warehouse, Pond Planet strives to provide the best pond, water garden and aquarium products at competitive prices, backed by accurate advice and unbeatable customer service from start to finish. With over 40 years of experience in the design, installation and maintenance of ponds, water features and aquariums in all shapes and sizes. Our dedicated industry trained team of staff are on hand to take your calls and answer any questions or queries you may have. Simply call us on 01642 612419 or send us an email and a member of the team will be more than happy to help. Pond Planet is a one-stop shop for all your pond, aquarium and water garden needs. All products are chosen with quality and value for money in mind and delivered direct to your door at competitive prices. We believe you won't find a better combination of price and customer service.
Contactgegevens
Unit 5 Clayton Court, Bowesfield Crescent, Bowesfield Industrial Estate, TS183 QX, Stockton On Tees
- 01642 612419
- info@pond-planet.co.uk
- pond-planet.co.uk
4,2
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10K reviews
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excellent service
excellent service. goods dispatched and arrived early
6 september 2020
Review zonder uitnodiging
Will use again
All items received and as described. Good communication and price. Will certainly use again
6 september 2020
Review zonder uitnodiging
Products are what I ordered delivery…
Products are what I ordered delivery was a bit slow but taking into effect it was a bank holiday weekend it wasn't too bad
6 september 2020
Review zonder uitnodiging
All arrived on time
6 september 2020
Review zonder uitnodiging
First order with Pond Planet…
Made my first order with Pond Planet and the two items arrived in good time but unfortunately one item was wrong. It took a few attempts to get a call answered but when I got through I spoke to Gordon who listened to my problem, verified what I had received and what I should have got and advised he would have the item sent out that day and true to his word I got a text soon after saying it's on its way and duly arrived on time. I was disappointed that the item was wrong to start with but more than impressed on how it was dealt with by Gordon! Will shop again with Pond Planet in the future.
5 september 2020
Review zonder uitnodiging
Great product
Great product - constantly monitors ammonia levels which is great for peace of mind in a new tank.
5 september 2020
Review zonder uitnodiging
Tip top product
Cannot recommend this product highly enough the pump worked wonders in the pond.
Thank you for a excellent product
5 september 2020
Review zonder uitnodiging
I ordered the wrong item
I ordered the wrong item. Sent it back and received a full refund. Great service thanks.
4 september 2020
Review zonder uitnodiging
Very quick and efficient service
Very quick and efficient service. Certainly would use again. Also competitive pricing.
4 september 2020
Review zonder uitnodiging
Always good and prompt attention to…
Always good and prompt attention to detail and your order
4 september 2020
Review zonder uitnodiging
Lovely ornament for my tank
Lovely ornament for my tank
Quick service
4 september 2020
Review zonder uitnodiging
Good communication
Good communication, helpful and delivered on time.
4 september 2020
Review zonder uitnodiging
Always 5* service
4 september 2020
Review zonder uitnodiging
Prompt delivery
Prompt delivery, Well packaged, good product.
4 september 2020
Review zonder uitnodiging
My fish food. …
The service I get from Pond Planet is excellent. I order online and the goods are delivered within a couple of days.
4 september 2020
Review zonder uitnodiging
Brilliant
Brilliant, goods were promised within three days and arrived the very next day.
Thank you for an outstanding service
4 september 2020
Review zonder uitnodiging
great service
4 september 2020
Review zonder uitnodiging
Quick and easy transaction every time.
4 september 2020
Review zonder uitnodiging
It took 3 days and 2 days for it to…
It took 3 days and 2 days for it to arrive
4 september 2020
Review zonder uitnodiging
Excellent service
4 september 2020
Review zonder uitnodiging
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