We were a bit nervous about buying a pool liner on-line but we are very pleased with the product and especially with the measuring and fitting service provided by Wayne and Loz. We recommend having th... Toon meer
Bedrijf heeft geantwoord
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I ordered a replacement dehumidifier which arrived promptly. However, there had been some changes at the manufacturers end so whilst it was the same product it was branded differently and did not come... Toon meer
Bedrijf heeft geantwoord
Great Service - Winter Chemicals Needed a bit of a reminder on winterising my pool which they were able to provide over the telephone. Placed order for recommended chemicals that arrived next day, us... Toon meer
Bedrijf heeft geantwoord
I cannot tell you how marvellous this company is. I have pestered them with questions and worries about my pool, its liner, and the plumbing, and every time Jason and his team calm me down and set me... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Openluchtzwembad
- Verwarmingsapparatuur leverancier
- Overdekt zwembad
- Online voedselbezorgdienst
- Terrasbedekking leverancier
- Waterpompleverancier
Geschreven door het bedrijf
PoolStore, UK online store for all your swimming Pool Products. Swimming pool chemicals, Intex above ground pools, pool covers, heaters, pool cleaning products and much more....
Contactgegevens
Nutburn Road, SO52 9BG, North Baddesley, Verenigd Koninkrijk
- 02380734922
- Sales@poolstore.co.uk
- poolstore.co.uk
4,7
Uitstekend
214 reviews
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Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
‘Perfectly Clear Natural Clarifier’…
‘Perfectly Clear Natural Clarifier’ Bought . Delivery within a few days. Using it to clean up pool after winter, after applying shock doses to clear algae. Seems to work quite well, needs quite a lot of cycles to get pool clear. I’m sticking with it. Quite pricey stuff so marked down one star.
29 april 2024
Antwoord van PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Can’t fault them
Can’t fault them. Super quick delivery. Just the sort of supplier you need!
26 april 2024
Antwoord van PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Antwoord van PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Goods not received
25 maart 2024
Antwoord van PoolStore UK Ltd
Dear Tom, we are sorry that our carrier did not deliver your goods on time. You first made us aware of the issue after our closing hours for the Easter weekend break. As soon as we saw your email on Tuesday morning when we returned to work we contacted our carrier via your tracking information to find out why your delivery was delayed. The carrier had noted 2 issues for the delay, one being the vehicle breakdown and the other being a slightly damaged box. We relayed this information to you immediately and confirmed that your goods were out for delivery again that day. We tracked your delivery and as soon as we could see it had been delivered we contacted you again to confirm this. As always we appreciate your custom.
Antwoord van PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Good product at realistic prices and…
Good product at realistic prices and great service.
1 maart 2024
Antwoord van PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Antwoord van PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Antwoord van PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Excellent service as always
Excellent service as always, used this company over last 20 years
15 januari 2024
Antwoord van PoolStore UK Ltd
We appreciate your loyal custom over the years and appreciate you taking the time to leave us your feedback.
Easy transaction
Straightforward and easy transaction for 1.5 5HP circulation pump, was exactly as described and delivered earlier than estimated.
28 december 2023
Antwoord van PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Antwoord van PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Product arrived on time as promised
Product arrived on time as promised, great service. Thx
19 december 2023
Antwoord van PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Antwoord van PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Great Service
29 november 2023
Antwoord van PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Excellent company
Excellent company. Goods are always received the following day when ordered before 12 midday. Superb packaging - boxed and surrounded with fillers
7 december 2023
Review zonder uitnodiging
Antwoord van PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Easy ordering and prompt delivery
22 november 2023
Antwoord van PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Antwoord van PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
It’s not their fault but
It’s not their fault but the chlorine packaging was very poor. I ended up with chlorine spillage which was not good and took a lot of time to clear up and make safe. I’m not sure that I got it all. I did get a small refund but only after escalating. Hopefully this issue is being resolved. Previously I had many years of good service.
8 november 2023
Antwoord van PoolStore UK Ltd
Thank you for taking the time to leave a review. As previously discussed we sealed the container with tape around the lid, then sealed the bucket within a bag and shipped it in a box full of loosefill. Despite all this packaging, the carrier has managed to handle the package in such a way that some of the chlorine granules have spilled into the sealed bag. Once you informed us of this issue we did apologise and requested some photographic evidence of how the goods arrived with you. You told us that you didn't take any photos and that the spillage was now cleaned up. Without the photographic evidence, we couldn't take up this matter with our carrier, but despite this we did make you a goodwill offer for your inconvenience.
Antwoord van PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Always reliable
Always reliable, good availability of products and speedy delivery. Also competitive pricing- I am pleased to have been a customer for over a decade now, receiving a consistently great service
28 oktober 2023
Antwoord van PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated, as is your loyalty to us as a regular customer.
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