Pop Specs Reviews 160

Sarita is amazing! 🤩 She really cares and helps as much as possible. It was a really personal experience and Sarita helped me choose the right frames for my face and took into account my taste and what I wanted for my overall look. The glasses were created with my lenses so quickly too! This meant my overall experience took around an hour so would be easy to complete in a lunch break! Thank you so much ☺️ I love my new glasses, they give me confidence and make me feel very stylish! Xx

Visited the Newcastle store today and spoke to Grant and Dameer. They were both absolutely lovely and helped me along the way to pick the right glasses for me. Brilliant quick service and the quality of the glasses are amazing. Would definitely recommend.

I had a very helpful time with pop up specs the stsff were very friendly and helpful and had a great knowledge of what suited me best.

Great experience and I have recommended them to my friends.

Visited Nottingham branch today and the frames are amazing! Sarita took so much time helping me choose the right one for me and was such a laugh at the same time. Dora was also helping another customer when I was there and they were getting the same top notch service.

After an eye test elsewhere I was on the lookout for some glasses. Spotted the Pop Specs stand at York Outlet and picked some frames. Love the frames and the two girls working were absolutely lovely and very helpful. The glasses were ready in around 20 minutes and have been perfect since I bought them about 6 weeks ago!

Great service and friendly staff (Miranda and Will) at Braehead. Great price and had my new sunglasses in no time at all.
Give them a go - you won’t be sorry.

Great help and lovely glasses really nice guys

I can't thank Sarita enough for her help with my first pair of glasses! It was so nice to be able to chat with her as well and get to know about her background! it is obvious that she LOVES her job! Thank you again Sarita (PopSpecks Nottingham), hope to see you again in the future!

Had an eye test at specsavers expecting to be able to leave with glasses or at least contact lenses and was told it would be over a week. Went walking in Braehead shopping centre desperately looking for somewhere to get lenses as I had my driving test in the morning!
stumbled across Pop specs and they where absolute life savers!
amazing customer service helping me pick out a lovely pair of glasses to suit me and when they didn't have my lenses in stock they went out of their way to have them sent over from their other shop! Walked away with my prescription glasses in under an hour!
They couldn't have done more for me, and I passed my driving test this morning, all thanks to them, as I was worried I wouldn't actually be able to take the test without my up to date prescription.

Thank you Tom and Carly, so nice of you and again life savers!

100% would recommend them and will definitely be back to use them again.

I bought some glasses in Churchill Square, Brighton Pop- specs today, they have lots of great frames to choose from, the service was excellent. Kinga served me and she was really helpful, professional and friendly. Will definitely use them again,

Connor was superb! Very efficient helpful and the sunglasses were made in 30mins….wire them to drive home in! Perfect. Brilliant service! Thank you again

Can not recommend Pop specs Merryhill, Westmidlands enough!
I have brought several pairs now and will continue, they always have amazing frame designs.
Please go check them out

Very poor quality, one arm fell off after 3 months and they couldn’t replace it because their stock for each model is very reduced and they are not able to get similar ones. They offered to put the lenses in other frames. I ended up with an average model, nothing special, for the old lenses to fit the new frames.
Today I went to do an eye test because I have been having trouble reading and they found out that the problem are the glasses, they are badly done! the graduation of the varofical lenses is too low.
So, unprofessional! Such a waste of money and time.
Adding to my original review: I bought 2 pairs of glasses from Pop Specs, I have got the second pair checked in 2 different shops and they said the reading part of the lenses is too low at the bottom and the frame is too big for varifocal lenses to work well. Just confirming the staff is not knowledgeable enough. (At least the second pair has not fallen apart although straggling with reading the small print)

Pop Specs Brixton Village
Visited on a Saturday, they were busy but very helpful. Lizzy, Ruke and Debz helped me choose from a large selection of frames.
I chose two frames with transition and varifocal for a great price!
They were ready within the week for collection which is amazing.
Ez the Optician fitted them and gave lots of advice about getting used to varifocal lenses.

Would definitely recommend Brixton Village Pop Specs branch to friends and family :)

Great service from Pop Specs in the Chimes, Uxbridge. Had new prescription lenses fitted into existing frames in less than half an hour. I always struggle to find frames that I am happy with, so really pleased to be able to update my glasses. Also replaced my husband's varifocal lenses. Attentive and professional service throughout by Raoul. Many thanks.

Cheap and poor quality glasses, broken within weeks. Staff and management clueless with no technical knowledge or skills. Do yourself a favour and save money by going to a proper opticians who are trained and sell quality glasses that will last more than a month. If your on a budget then go to Poundland for same quality as this shop and for a lot cheaper!

Update: Took the broken glasses to a proper optician who said the glasses were poorly made, and you could see the cheap lens they use, when compared to a proper pair. Also said the lens were incorrect. They mention the unqualified staff are on commission so lay on the niceness for sales. All makes sense now.

I recommend popspecs to all my friends and family. A true game changer when it comes to being a glasses wearer. The customer service really is second to none and as a customer I feel so valued and well looked after, despite visiting lots of different locations.

I lost my glasses whilst travelling across the country for a funeral in October. I had previously bought from a popspecs store in Chester (with fab service!) so went straight to Popspecs Brighton and got a new pair the same day. The team helped me access my prescription and truly went above and beyond. Then after my daughter broke a hinge on my glasses I took them in to the Meadowhall branch today and the guy there fixed them for me with no charge. They are as good as new! Thank you

Popped into Bristol cribs causeway day trip out from Paignton .excellent service the guy who looked after me was so helpful and so good. Would recommend them everytime I changed from vary focals to distance only

Bought varifocals from lakeside branch have tried for three weeks to get used to them . Have worn varifocals for many years . But thought try these as slightly cheaper. Was told they were the best Essilor lenses. But looking online are the basic ones . I have now wasted £250 as can’t wear them . And will have to go back to my regular optician for new ones. Am so disappointed.

Alice was really really helpful in picking out a perfect pair of glasses for me. Made me feel comfortable and confident 🥰