Been Shafted by these potatoes it seems, no communication, paid for a breakfast bar and 2 stools and haven't heard a peep out of them. Ordered in August and its now October, i don't even want my order... Toon meer
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Lees wat reviewers zeggen
What went wrong this time is trustpilot's question ..... everything! Ordered an item only £50.99 (not a lot in the grand scheme) but if you multiply it with all the other unsuspecting custome... Toon meer
Bar ordered end of April and arrived early May. We ordered a bar with under counter LED lights, paying a little bit extra for them. When the bar arrived, the assembly instructions did not ma... Toon meer
Did not arrive on day it should UPS said my address was not Valid when it was and had to ring and sort out not the suppliers fault though . Bar arrived and some slats were damp and to short to fit at... Toon meer
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Bar wood arrived wet and some of it had bowed
Bar arrived but all wood to put the bar together was wet in the packaging which ment some of the wood had bowed. Easy to follow instructions for putting together though
22 april 2023
did what it said on the tin
19 april 2023
Great robust Keyring with good engraving
22 maart 2023
Please do not buy from PorterBars
Please do not buy from PorterBars. I bought a tractor stool, which was described as being 56cm seated height but in fact 59cm. This made a massive difference to me and the stool is sadly not fit for my purpose. They tried to deny the fact and were difficult to deal with and ignored my emails until I got to the point where I said I would take action. They then offered to pay for my return but then started to ignore my emails again and a few days later went back on their agreement, saying I had to pay for the return myself, which would be impossibly extortionate as it is made of iron. This item was not a described. Not a nice company to deal with.
16 maart 2023
Antwoord van pinefurnishingco
Hi
Firstly we are sorry to hear you are unhappy with one of our products, however we would like to add this bar stool is described as approximately 58cm and not 56cm, we could see in the photos you had sent us that the tape measure was being held slanted which give an inaccurate reading of 59cm,
We would also like to add that at no point did we promise to pay for the return, as we was very busy at the time we said we would organise the return details for you, to which you replied that you would prefer to keep the item now.
Kind Regards
PorterBars Review Team
Very good service so far have bought…
Very good service so far have bought all my Barware from here and love it. Will definitely be shopping for more!
5 januari 2023
Review zonder uitnodiging
No customer service on wrong orders
Placed order and it arrived..........incorrect contents and since the 21st December, i have emailed and used the chat with zero response of any use. No phone number and despite stating on the website 24/7 customer service, there is none.
3 januari 2023
Review zonder uitnodiging
Antwoord van pinefurnishingco
Hi
Thank you for leaving the time to write a review
We can see from our records that your emails were being sent our old customer service email address, a notice of this was left on our website and sent to exisiting customers,
We have received a return from you and a full refund was issued along with a discount code should you choose to shop with us again,
Kind Regards
PorterBars Review Team
Purchased item on 17/11/22 ,after…
Purchased item on 17/11/22 ,after chasing the whereabouts of theitem it was apparently lost in transit and no longer in stock, there is no phone number to call, e-mail is ignored and chat does not respond -go pour money down the drain before attempting to buy from this company, refund still pending
23 november 2022
Review zonder uitnodiging
Antwoord van pinefurnishingco
Hi
We are sorry to hear that your item didn't arrive, we had given you the option of having a replacment sent out with express delivery or for a full refund to be given however we had no response from you for 4 days apart from this review,
Since no response from you a full refund was issued to you after this review, along with a discount code should you choose to shop with us again,
Kind Regards
PorterBars Review Team
Item delivered not as photographed on…
Item delivered not as photographed on website. Not a big issue but it meant I’ve had to replan the use of it.
12 oktober 2022
The items I have had delivered on time…
The items I have had delivered on time looks great on my new bar that I’ve built
27 augustus 2022
Bar and stools
The bar and stools are great! Just what we were looking for. Delivery was prompt and all went very smoothly. Would recommend the seller and these items
1 augustus 2022
Review zonder uitnodiging
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