First time of used the Post Office travel car. Adding funds to the card is straightforward and and not having a bank account linked to the card is a great feature. The transactions view are instant... Toon meer
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Lees wat reviewers zeggen
The Travel Card and website work flawlessly, but the mobile app is absolutely useless. Every time I try to use it it says "Sorry, there is a system error, please try again later". No matter how many t... Toon meer
Bedrijf heeft geantwoord
I'm on a trip in Australia and I have had nothing but hassle trying to top up my travel card, either via the app, using my bank or Google pay. When I need to contact customer support, the only op... Toon meer
Bedrijf heeft geantwoord
Couldn't get a Monzo account unfortunately due to my address. Was recommended to use the Post Office Travel App (as I didn't want to use Revolut) and I have to say my experience was smooth sailing! Ma... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Post Office Travel Money Card helps customers travel smarter. It’s a convenient prepaid card, powered by Mastercard® that can be loaded with multiple currencies, giving you control and confidence when spending abroad. Easily managed in the app, online, over the phone or in-branch, the card makes travel simple, secure, and stress-free.
Contactgegevens
Verenigd Koninkrijk
- postoffice.co.uk/travel-money/card
4,1
Goed
5K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It what we needed on holiday we will…
It what we needed on holiday we will start saving for the next year.
15 juli 2026
Antwoord van Post Office Travel Money Card
Dear Ian,
We're glad our services helped you plan your holiday budget.
Post Office Travel Money Card
Antwoord van Post Office Travel Money Card
Dear Di NOLLER,
Thanks for sharing your experience. We’re glad the card is making things easier for you. Feedback like this helps us keep improving and making it even better.
Post Office Travel Money Card
Agents are polite and very helpful.
15 juli 2026
Antwoord van Post Office Travel Money Card
Dear Michelle Evans,
Thanks for your kind words. It’s great to hear that our customer service made a difference. We strive to make every interaction helpful and enjoyable.
Post Office Travel Money Card
Please do to set up an easy to use
15 juli 2026
Antwoord van Post Office Travel Money Card
Dear Matthew Smith,
Thank you for your feedback. We’re thrilled to hear the card is working well for you and that you find it easy to use. Making things simple for our customers is always our goal.
Post Office Travel Money Card
I wanted to l have got being on holiday…
I wanted to l have got being on holiday with my post offices travel money card
15 juli 2026
Antwoord van Post Office Travel Money Card
Dear Miss Ann Heath,
Thanks so much for your feedback. We always aim to make spending abroad simple and hassle-free.
Post Office Travel Money Card
Help build up for Portugal and France…
Help build up for Portugal and France this year hopefully accept euro
15 juli 2026
Antwoord van Post Office Travel Money Card
Dear Darren,
We appreciate your positive feedback regarding topping up currency without hassle.
Post Office Travel Money Card
easy to set up and use
15 juli 2026
Antwoord van Post Office Travel Money Card
Dear Susan,
We appreciate your positive feedback and are happy you found our card easy to use. It is great that you are enjoying the experience.
Post Office Travel Money Card
Great rates easy to use will recommend…
Great rates easy to use will recommend to others AAA111
15 juli 2026
Antwoord van Post Office Travel Money Card
Dear David,
Thanks for the great review. We’re glad you had such a positive experience. If you know anyone who’d benefit from our Travel Money Card, you can refer them and earn up to £100. Simply visit our website or the Post Office Travel Money app and search “refer a friend".
Post Office Travel Money Card
Euro card top up…
Just wanted to top up our Euro account for our holidays all went smoothly.
15 juli 2026
Antwoord van Post Office Travel Money Card
Dear Richard,
We're happy to hear that loading and using the card abroad was easy for you. Thank you for sharing your positive experience.
Post Office Travel Money Card
Antwoord van Post Office Travel Money Card
Dear Rebecca,
Thank you for your feedback. We’re glad you found the card useful and appreciate your comments, which help us keep improving for our customers.
Post Office Travel Money Card
Raised atm dispute 50 days ago
Raised atm dispute 50 days ago, quoted max 45 days, refused to refund it after still no response from atm provider
22 mei 2026
Review zonder uitnodiging
Antwoord van Post Office Travel Money Card
Dear Paul,
Thank you for your feedback. We’re sorry for the experience you described. We’d love to understand more and help if we can. Please feel free to call us on 0344 0335 0109 or +44 20 79 37 02 80 from abroad lines or email info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money Card
AVOID UNLESS YOU WANT NO ACCESS TOO YOUR MONEY
I had my card blocked well over 7 days ago. I have sent multiple emails and several phonecalls later and still have my money in a blocked account. I provided transactional proof, id and statements and still have no access to my account. Avoid at all costs unless you want your money locked into a card you cannot get. I have contacted financial ombudsman and will take to social media to name and shame. And no, please don't reply saying call us to resolve because you don't resolve they just ignore you.
13 juli 2026
Review zonder uitnodiging
Antwoord van Post Office Travel Money Card
Dear Greyhound Girl,
Thank you for taking the time to leave a review. We apologise for the inconvenience caused and have since followed up on this matter. If there’s anything further we can assist with, please don’t hesitate to reach out on 0344 335 0109 or +44 207 937 0280 if calling from abroad. Alternatively, you can reach us by email on info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money Card
Stressful Holiday
First time I had this card was a few years ago and never ahd an issue. Got a new card to travel to Switzerland, japan and Singapore. It was the only thing that ruined my holidays! Unablt use the app to transfer money in at all!!! Despite speaking to customet service, which was no problem calling them and talking to them. The major drawback is the app itself. It keeps saying unable to fetch exchange rates and I always have to re link tha card!!!! Cost me fortune on international transaction fees. Never again! This is now a waste of time....If you want a stress free holiday, use an alternative!
13 juli 2026
Review zonder uitnodiging
Antwoord van Post Office Travel Money Card
We appreciate you bringing this to our attention. We're sorry you encountered issues and understand how inconvenient this can be while travelling.
We’d love to understand more and help if we can, and have reached out o gather more details from you to investigate further, you should receive an email shortly. Alternatively, please contact us on 0207 937 0280 or email .
Post Office Travel Money Card
Excellent service.
Due to a suppliers system being hacked we were scammed out of a, small, sum of money. The PO contact 'phone was answered promptly and the assistant helpful.
The claim, a refund and a replacement card all dealt with within a week.
3 juli 2026
Review zonder uitnodiging
Antwoord van Post Office Travel Money Card
Dear David,
Thank you for your feedback. We appreciate your review, and it's great to hear your positive feedback regarding our staff's assistance.
Post Office Travel Money Card
Excellent card to use in Tunisia 🇹🇳
Excellent card to use in Tunisia 🇹🇳
You can exchange pounds and euros when paying as Tunisia is a closed country with currency. This card was wonderful to pay for meals. Also very good in large store or supermarket.
10 juli 2026
Review zonder uitnodiging
Antwoord van Post Office Travel Money Card
Dear Sue,
We're happy to hear that loading using the card abroad was easy for you. It's great to know you're enjoying the Travel Money Card.
Post Office Travel Money Card
Simple and easy to organise and use
Simple and easy to organise and use. Easy to top up funds to be available and just extremely useful!
Excellent service!
11 juli 2025
Antwoord van Post Office Travel Money Card
Dear Jonathan,
We appreciate your positive feedback and are happy you found our card easy to use and top up. It is great that you are enjoying the experience.
Post Office Travel Money Card
Terrible customer service
Terrible customer service. I've requested support for the last 6 months and haven't received any notification other than the automated response. Not happy at all.
10 juli 2026
Review zonder uitnodiging
Antwoord van Post Office Travel Money Card
Dear Gary Wilson,
We’re sorry to hear you aren't fully satisfied. We’d love the chance to help or answer any questions you may have.
We’ve requested a bit more information via Trustpilot, you should receive an email from us shortly. Or you can reach us at 0344 335 0109 or +44 207 937 0280 if calling from abroad, or by email at info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money Card
I made a balance transfer based on the…
I made a balance transfer based on the offer.
The offer was 0% interest for a period of time with 2.9% fees.
There was no time period mentioned. I made the transfer around 8th of May.
My bank statement showed an interest, I phoned Capital one and they said if you dont make a further purchase no interest will be charged, later they kept charging.
I called them again and they said the offer was only if you made a transfer before April 17th.
There was no such thing written on the offer that I was given.
I called them and someone named Sushmita listened to my query and kept repeating the same thing that the offer was only valid if a transfer was made before April 17th.
I asked them why this was not told to me, she had no answer.
I have been robbed of my money, fraudulent service. I lost almost £70 because of this.
Will never use post office or capital one again. Misleading and fraudulent.
8 mei 2026
Review zonder uitnodiging
Antwoord van Post Office Travel Money Card
Hi Izaz Kazmi,
We're sorry to hear about your experience.
As your review relates to a Post Office Credit Card, this is managed by Capital One. To raise a complaint or discuss your concerns, please contact the Capital One Complaints Team via the in-app chat, call 03444 812812, or write to:
Complaints Resolution
Capital One Europe Plc
PO Box 4928
Swindon
SN4 8QF
We hope they can help resolve this for you.
Kind regards,
Post Office Travel Money
So easy to use at ATM abroad
7 juni 2026
Antwoord van Post Office Travel Money Card
Dear Meg Sinclair,
We appreciate your positive feedback and that you find the card easy to use. It's great to know you're enjoying the Travel Money Card.
Post Office Travel Money Card
Excellent travel money card to use…
Excellent travel money card to use abroad or at home,easy to use app, quick and easy to top up funds and excepted in all businesses not had any issues with it
8 juli 2026
Review zonder uitnodiging
Antwoord van Post Office Travel Money Card
Dear Christopher Pearce,
We appreciate your positive feedback and that you find the card easy to use. It's great to know you're enjoying the Travel Money Card.
Post Office Travel Money Card
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