The Travel Card and website work flawlessly, but the mobile app is absolutely useless. Every time I try to use it it says "Sorry, there is a system error, please try again later". No matter how many t... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Couldn't get a Monzo account unfortunately due to my address. Was recommended to use the Post Office Travel App (as I didn't want to use Revolut) and I have to say my experience was smooth sailing! Ma... Toon meer
Bedrijf heeft geantwoord
This card and app was fantastic to use and will definitely use again, our finances for our holidays worked well, knew exactly what we were spending where and when. Even back at home its great for sepa... Toon meer
Bedrijf heeft geantwoord
The card is a great idea. We opted to take our cards instead of cash for security reasons. However, nobody told us that the card had to be ‘activated’ before we could use it. Consequently when attempt... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Post Office Travel Money Card helps customers travel smarter. It’s a convenient prepaid card, powered by Mastercard® that can be loaded with multiple currencies, giving you control and confidence when spending abroad. Easily managed in the app, online, over the phone or in-branch, the card makes travel simple, secure, and stress-free.
Contactgegevens
Verenigd Koninkrijk
- postoffice.co.uk/travel-money/card
4,1
Goed
5K reviews
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Zo gebruikt dit bedrijf Trustpilot
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Very good thanks 👍
15 juli 2026
Antwoord van Post Office Travel Money Card
Dear Anthony Morris,
We appreciate your positive feedback. It's great to know you're enjoying the Travel Money Card.
Post Office Travel Money Card
Antwoord van Post Office Travel Money Card
Dear Eleanor Smart,
Thank you for your feedback. We’re thrilled to hear the card is working well for you and that you find it easy to use. Making things simple for our customers is always our goal.
Post Office Travel Money Card
Antwoord van Post Office Travel Money Card
Dear Alison Manning
Thank you for your feedback. We’re thrilled to hear the card is working well for you and that you find it simple to use. Making things easy for our customers is always our goal.
Post Office Travel Money Card
Antwoord van Post Office Travel Money Card
Dear Bish,
Thanks for sharing your experience. We’re glad the card is making things easier for you. Feedback like this helps us keep improving and making it even better.
Post Office Travel Money Card
Antwoord van Post Office Travel Money Card
Dear Mr Fenton,
Thank you for your feedback. We’re thrilled to hear the card is working well for you and that you find it easy to use. Making things simple for our customers is always our goal.
Post Office Travel Money Card
Antwoord van Post Office Travel Money Card
Dear Customer,
We're happy to hear that our card offered you a convenient way to manage your finances while abroad. Thank you for sharing your positive experience.
Post Office Travel Money Card
Ease of use when abroad and accepted as…
Ease of use when abroad and accepted as any other card. Highly recommended
15 juli 2026
Antwoord van Post Office Travel Money Card
Dear JR Hartley DSB,
Thanks so much for your lovely review, it really means a lot to us. If you have friends or family who might enjoy our Travel Money Card too, why not refer them? You’ll earn £10 for each referral (up to 10 friends - up to £100), and they’ll get £10 as well. Just visit our website or the Post Office Travel Money app and search Refer a Friend. We’d love to welcome them.
Post Office Travel Money Card
I ordered a Post Office travel card…
I ordered a Post Office travel card well in time for my vacation.
Card arrived in 5 days.
I had to load up the scanned QR app.
That went well until I attempt to login with my email address.
"Email address not recognised"
This is despite already receiving an email to confirm my initial purchase money had been received and a new account / receipt number.
Several attempts later, I gave up.
Not fit for purpose.
I am very glad I only deposited a small amount to start the card off (#20.00).
22 juli 2026
Review zonder uitnodiging
Antwoord van Post Office Travel Money Card
Dear Atha Fokias,
We’re very sorry you haven’t received your card. We understand how disappointing this must be and appreciate you letting us know.
We’ve requested a bit more information via Trustpilot, you should receive an email from us shortly. Or you can reach us at 0207 937 0280 or info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money Card
Antwoord van Post Office Travel Money Card
Dear Susan Winfield,
Thanks so much for your review. We're happy to hear that using the card abroad was easy for you.
Post Office Travel Money Card
So convenient to buy currency through…
So convenient to buy currency through the post office on line
15 juli 2026
Antwoord van Post Office Travel Money Card
Dear Thomas,
Thanks so much for your feedback. We’re glad to hear you found converting your money convenient. We always aim to make spending abroad simple and hassle-free.
Post Office Travel Money Card
Antwoord van Post Office Travel Money Card
Dear Christopher Bamber,
Thanks for your kind words. It’s great to hear that our service made a difference. It really helps us to hear this.
Post Office Travel Money Card
Antwoord van Post Office Travel Money Card
Dear Victoria Burns,
We’re so glad to hear using and topping up your Travel Money Card was easy. Making it simple to add funds and manage your card is something we always aim for, so your feedback is much appreciated.
Post Office Travel Money Card
Antwoord van Post Office Travel Money Card
Dear William White,
Thanks for your kind words. It’s great to hear that our customer service made a difference. We strive to make every interaction helpful and enjoyable.
Post Office Travel Money Card
Antwoord van Post Office Travel Money Card
Dear Alison Utterly,
We appreciate your positive feedback and we're glad the card is easy to use. It really helps us to hear this.
Post Office Travel Money Card
It was really good to use and so easy…
It was really good to use and so easy to top up on holiday. Can’t wait to use it again.
15 juli 2026
Antwoord van Post Office Travel Money Card
Dear Andrea Parker,
We appreciate your positive feedback and we're glad the card is easy to use and load. It really helps us to hear this.
Post Office Travel Money Card
Havent used card yet got for holiday in…
Havent used card yet got for holiday in september
15 juli 2026
Antwoord van Post Office Travel Money Card
Dear Wendy Southey,
We're delighted to hear you've chosen our Travel Money Card for your upcoming holiday in September. While you haven't had the opportunity to use the card yet, we appreciate your confidence in selecting it for your travels.
Post Office Travel Money Card
Declines for no reason despite…
Declines for no reason despite sufficient funds. Don’t use this as your only form of payment as you’ll get stuck with no money on holiday. I’ve used it before and it’s been fine but my previous 2 holidays it’s been shocking.
15 juli 2026
Antwoord van Post Office Travel Money Card
Dear Customer,
Thank you for taking the time to leave a review. We apologise for the inconvenience caused and have since followed up on this matter. If there’s anything further we can assist with, please don’t hesitate to reach out on 0344 335 0109 or +44 207 937 0280 if calling from abroad, or email info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money Card
While the card was very user friendly…
While the card was very user friendly with easy top ups and visibility of transactions almost immediate there were problems after the second year with hidden transaction fees when card topups done with a credit card ( none with debit card) This was unexpected and defeated the purpose of the post office card which was supposed to help avoid these costs !
22 juli 2026
Review zonder uitnodiging
Antwoord van Post Office Travel Money Card
Dear Customer,
We’re sorry if the fees were unexpected. Details of all fees and charges for the Travel Money Card are available on the Post Office website for full transparency. https://www.postoffice.co.uk/help-support/travel-money-card - Currency and spending.
Post Office Travel Money Card
Would never get one again.
My 15 year old daughter took the card on holiday with her and her friends parents and she tried to use it but it wouldn't work. I had used it previously on holiday with no issues. She rang me and when I contacted The Post Office, they said the card had been blocked and couldn't give me a reason why. They said to unblock it, I had to send copies of my bank statement showing transactions where I'd paid money onto the card. They wouldn't accept cropped copies , said I had to send full copies with all of my bank details on them. I'd never get one of these cards ever again incase it gets blocked again for no reason and I'm then stuck abroad with no access to the money.
21 juli 2025
Review zonder uitnodiging
Antwoord van Post Office Travel Money Card
Dear Melanie,
Thank you for your feedback. We’re sorry for the experience you described. To help us better understand your feedback, we’ve sent you a Trustpilot email, please keep an eye out for it. Alternatively, please contact us on 0344 335 0109, +44 207 937 0280 if calling from abroad, or info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money Card
Misssold
The man that sold it to me in thePost Office lied about the card and I'm still waiting to get my moneyback. Would never use this for a travel card!
20 juli 2025
Review zonder uitnodiging
Antwoord van Post Office Travel Money Card
Dear Andrew Berg,
Thank you for taking the time to share your feedback. We’re sorry your experience didn’t meet expectations. We take comments like this seriously and have passed your feedback on to the relevant team to help us improve.
Please feel free to contact us if you need any further support on 0344 335 0109, +44 207 937 0280 if calling from abroad, or email info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money Card
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