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NUUDA Food Reviews 180

TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ordered for my Mum and Dad who are both recovering from sickness. They’ve eaten their first meal, chicken with the red pepper tapenade and they thought it was delicious . Reassuring for me to know the... Toon meer

Beoordeeld met 5 van de 5 sterren

Bought the New Parent Bundle for a friend following the birth of their first born. She cried upon receipt and said it was exactly what they needed, the food was sensational, a very seamless process an... Toon meer

Beoordeeld met 5 van de 5 sterren

Website is really easy to navigate. The meals were delivered within 2 days of ordering and everything has been delicious so far! Offers good variety of cuisines and nutritional meals. As a new mum wi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I enjoyed the week reset programme so ordered a 21 day gut health programme on 17 October for delivery on 21 October. It didn't arrive. When I chased I was offered an apology and 24 or 28 October fo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Maaltijdbezorging
  2. Fitness- en voedingsservice
  3. Voedselproducent
  4. Fabrikant van diepgevroren levensmiddelen

Geschreven door het bedrijf

Welcome to a NUU way to eat: born from Pow Food at Home. Nourishment without compromise: no ultra-processing, no artificial additives, just honest, chef-prepared ready meals and snacks designed by nutritionists to fuel your health, energy, and goals. Whether you're eating for performance, balance, or convenience, we deliver nutrition you can trust.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

180 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 5 van de 5 sterren

Bought the New Parent Bundle for a…

Bought the New Parent Bundle for a friend following the birth of their first born. She cried upon receipt and said it was exactly what they needed, the food was sensational, a very seamless process and excellent value for money.

24 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Grateful to be able to help my parents whilst they recover …

Ordered for my Mum and Dad who are both recovering from sickness. They’ve eaten their first meal, chicken with the red pepper tapenade and they thought it was delicious . Reassuring for me to know they’re getting great food to help them recover and giving them a break from preparing a few meals. Thank you.

16 april 2026
Beoordeeld met 5 van de 5 sterren

Gorgeous, real food

I’ve used NUUDA several times now and absolutely love their stuff. Doesn’t taste like a “ready meal” at all, it tastes “real”. I especially like their energy balls and like to have these in the afternoon to stop me having some garbage that’s bad for me. Please start doing kids meals at some point!

30 maart 2026
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Antwoord van NUUDA Food

Dear Katie, thank you so much for taking the time to write such a lovely review, it really means a lot to us. We are so glad that you are enjoying the meals and snacks. This is exactly our aim when designing the meals, to produce options which offer real, functional whole foods that are not only nourishing you but also delicious. And I completely agree, the energy balls are a winner - so good for a little treat that supports blood sugar balance and steady energy! Emily

Beoordeeld met 5 van de 5 sterren

Great for new parents

Website is really easy to navigate. The meals were delivered within 2 days of ordering and everything has been delicious so far! Offers good variety of cuisines and nutritional meals. As a new mum with a 3 week old, Nuuda has been a lifesaver. Highly recommend.

23 maart 2026
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Antwoord van NUUDA Food

Dear Jen, we are so very glad to hear this! This is exactly why we set up NUUDA, to support people eating well at home, with nutritionist designed, delicious high quality meals, especially during big life stages like having a new baby. Thank you for taking the time to leave a review and we wish you all the best! Emily

Beoordeeld met 2 van de 5 sterren

Food is not good quality and taste is…

Food is not good quality and taste is questionable

19 maart 2026
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Antwoord van NUUDA Food

Hi Lara,
Thank you for your feedback, and we’re really sorry to hear that your experience didn’t meet expectations.
At NUUDA, we’re a small family-run business and put a huge amount of care into everything we do. All of our meals are freshly prepared by chefs using thoughtfully sourced, high-quality ingredients, and we’re incredibly passionate about helping people eat well.
Because of that, it’s quite unusual for us to receive this kind of feedback, so we’d genuinely love to understand more about your experience and what didn’t feel right for you. We noticed your comment about the meals being “better from a supermarket,” and while we understand that taste is personal, we’d really value any further detail you can share so we can learn, improve, and make this right.
We take all feedback seriously, as trust and transparency are at the heart of what we do.
If you’re open to it, please reach out to us directly, we’d really appreciate the opportunity to speak with you and resolve this.
Thank you again for sharing your thoughts,
Emily

Beoordeeld met 5 van de 5 sterren

Really tasty food

Really tasty food. Delivered as advised. Packaged really well. Thank you!

12 maart 2026
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Antwoord van NUUDA Food

Thank you so much Fiona

Beoordeeld met 4 van de 5 sterren

Meals are mostly delicious

Meals are mostly delicious. All are gluten free and dairy free, so a real boon for those of us with intolerances.

2 maart 2026
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Antwoord van NUUDA Food

Thank you Gavin, this is so good to hear!

Beoordeeld met 4 van de 5 sterren

Delivered on time

Delivered on time. High quality food. I am a regular customer

26 februari 2026
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Antwoord van NUUDA Food

Thank you John, if you have any feedback at all that we could improve upon please let us know

Beoordeeld met 5 van de 5 sterren

Fantastic meals

We started ordering from Nuuda when I was about to have a baby and have carried on through the first few months. It's been a lifesaver to have healthy and nutritious meals ready to go during such a busy time! They are great value for money especially when you look at the quality of the ingredients. We'll always keep some stocked up now for the days we don't have time to cook, it's a much better option than a takeaway

18 februari 2026
Review zonder uitnodiging
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Antwoord van NUUDA Food

Thank you Suzie

Beoordeeld met 1 van de 5 sterren

Order never arrived!

I never received my order and have been trying to contact them for over two weeks through email, their website, and instagram but receive no response.

30 januari 2026
Review zonder uitnodiging
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Antwoord van NUUDA Food

Hi Aekeana,

We’re really sorry for the experience you had. This situation absolutely doesn’t reflect our values or the level of service we strive to provide. After investigating, it appears there was a communication issue and our replies unfortunately didn’t get through, which led to a breakdown in communication, we completely understand how frustrating that must have been, especially when your order hadn’t arrived.

We’re pleased this has now been rectified and a replacement bundle has been sent to you.

We genuinely appreciate you flagging this and have reviewed our processes internally to help ensure this doesn’t happen again.
Warm regards,
Emily

Beoordeeld met 5 van de 5 sterren

Wholesome and delicious

Wholesome and really delicious meals ! I was delighted with my first delivery. The food quality is incredibly high with really generous protein dishes and delicious, nutrient-dense accompaniments.

27 januari 2026
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Antwoord van NUUDA Food

Dear Kathryn, thank you so much for taking the time to leave such a lovely reply. We are so very glad that you enjoyed the meals! Emily

Beoordeeld met 4 van de 5 sterren

Really good meals

Really good meals, new parents and it’s perfect in that instance.
Good customer service

Only downside I would say is in the creamer dishes the taste of Coconut is a bit overpowering

24 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

2 out of 3

1st order charged 3 times because every time I altered the dishes the site thought it was a completely new order. 1 item not available. Food tasted good. 2nd delivery was a bit scary. When I got to the bottom of the box under the insulation it looked like mouse droppings! After a couple of phone calls it was established that the plastic film had come off a meal and the black rice had spilled out.3rd delivery didn't happen.£100+ food for delivery on the Friday. I tracked its' journey up country to Deeside. Monday morning, not delivered as perishable. DPD site said contact merchant. I rang and was told someone would call me back. No - I received an email telling me a refund was on the way.I was not asked if I still wanted the order? Customer service a bit lacking. Office says opening times but no one replies on the chat box. I had to make other arrangements for a food delivery. 2 out of 3 isn't good I'm afraid.

12 december 2025
Review zonder uitnodiging
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Antwoord van NUUDA Food

Dear Pat,
Thank you for taking the time to share your feedback with us. We felt it was important to respond today as your experience truly matters to us.
Firstly, thank you for your kind comments about the food. Our chefs are passionate about the meals they create so it means a great deal to hear that this was reflected in your experience.
We’re very sorry that the ordering process was confusing. Creating a simple, stress-free journey for our customers is extremely important to us, and we will be reviewing this carefully to understand where improvements can be made.
Regarding your concern, we can assure you that a hygiene issue such as a mouse dropping would never be present in our operation. That said, we understand how upsetting it must have been to see something unexpected and on rare occasions a small corner of film may come away from a meal box. We appreciate you raising this so we can continue to be vigilant.
Unfortunately, while we do pay a premium for our deliveries, we don’t have direct control over DPD’s service, and we completely understand how frustrating this can be.
I can also see that a full refund has already been processed.
Please accept our sincere apologies for your experience. We truly appreciate your feedback and are committed to learning from it as we strive to improve every single day.
Warm regards,
Ali Warburton
Founder

Beoordeeld met 5 van de 5 sterren

NUUDA is a great company to use!

I have been heavily researching healthy food prep companies to find the best company to use and I ended up using brands such as Simmer and Frive - both of which were awful services to use. Poor packaging, damaged meals, missing meals, poor customer service and then having to wait extended periods for a refund for the missing/damaged meals. I also noticed that their food was fairly bland, and to counteract that they would use a lot of spices to add some taste to their food, meaning every single meal is just incredibly spicy for no reason. I'd had enough and started to again research for other companies, dreading that I may have to go back to the old way of doing things and sourcing my own ingredients and cooking at home again.

I then found Nuuda and what a refreshing change it has been! I found the packaging to be very good, protecting the meals adequately from any damage during the courier delivery. The meals are very good, nutritious and tasty, and I look forward to eating my Nuuda evening meal. My partner, a vegetarian, has also been enjoying the Nuuda vegan meals and is going to be using the vegan box going forwards. It is such a difference from previous companies I have used, and it has been a very good experience. I am so happy that I have been able to find a company that actually delivers what they publish on their website. The best meal for me so far has been the fish pie - oh my god what a great tasting meal that is!

Please do not change as a company, because things are just right as they are now!

EDIT: I recently had 2 missing meals, and after some communication with the company they replaced the missing meals with a next day courier along with some brownie treats to make up for the inconvenience. Was really happy with the customer service shown when the supply service went wrong on that occasion.

12 november 2025
Review zonder uitnodiging
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Antwoord van NUUDA Food

Dear Richard,

Thank you so much for taking the time to leave such a reply! We are absolutely thrilled that NUUDA has been a refreshing change for you after your past experiences.

We are so glad you are looking forward to your meals and that your partner is enjoying the vegan options too, this is exactly what we aim for, catering to different preferences while delivering on functional nutrition, quality, deliciousness and convenience. We apologise for the hiccup mentioned above but are glad our customer service team could quickly resolve your missing meals and sweeten the deal with some brownies!

We promise to keep working hard to deliver exactly what we promise. Thank you for choosing us!

Emily, Co founder

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