Shocking, enquired about a plate no reply, tried ringing them multiple times - no answer, does anybody even work here ?? Not the best customer service
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Ordered and paid for my plate on the 3rd October 2020. Didn’t receive my V750 Certificate Of Entitlement until 14th October 2020. If this is the norm then premier plates should clearly state on th... Toon meer
Bedrijf heeft geantwoord
Hi, I wanted to surprise my spouse with personalized number plate with her name initials and DoB. Luckily i found the number in Premier Plates and the process was straight forward and easy. Premier... Toon meer
SCAM ARTISTS !!!! Enquired about a plate advertised on website. Then told plate cost increased by c.30%. Either false advertising/scam or incompetence. Suggest give them a wide birth
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
An Established Broker of Personalised Number Plates with a searchable database of over 55 million private number plates available on our website. We supply acrylic and classic number plates for cars and motorcycles. We provide a valuation service for existing cherished number plate owners.
Contactgegevens
Highthorn House, AB51 0JJ, Inverurie, Verenigd Koninkrijk
- 08456 523040
- info@premier-plates.co.uk
- premier-plates.co.uk
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38 reviews
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Shocking
Shocking, enquired about a plate no reply, tried ringing them multiple times - no answer, does anybody even work here ?? Not the best customer service
15 april 2026
Review zonder uitnodiging
Bought some plates for some of my…
Bought some plates for some of my classic bikes today from Jamie at Prime Plates Doncaster, he is very fair with his prices, great quality & service, I’ve been using them for years & will continue to do so.. Give them a try
12 april 2025
Review zonder uitnodiging
I recommend Premier Plates
The service is excellent, everything was done for me in a very short time. I would definitely recommend Premier Plates
10 februari 2025
Review zonder uitnodiging
Excellent service
Great and very quick service good
Communication and answered queries straight away
31 juli 2024
Review zonder uitnodiging
Enquiry auto acknowledged but no one…
Enquiry auto acknowledged but no one ever got back in touch despite me sending a follow up email
In response to their reply to my Trustpilot review I have sent Premier Plates their acknowledgement email that they said they never sent together with my follow up email, including my name, that they also have no record of
23 augustus 2023
Review zonder uitnodiging
Antwoord van premier-plates.co.uk
Dear Sir,
We have requested that you provide further information so that we can detrmine the validity of your 'complaint'. You have failed to provide further information and so we cannot address your complaint. What we can say is that we have reviewed enquiries on the 23rd of August 2023 within our CMS system and we have no record of anyone making an enquiry with the name Andy or Andrew. Assuming that your name is Andy or Andrew we have no record of your enquiry. Furthermore we have reviewed email records and we cannot find any email correspondence between the 23rd of August and the time of your Truspilot review regarding your follow up to an enquiry allegedly made from our website. We can only assume that your review isn't genuine and we would therefore ask that you remove it. We have provided Trustpilot with a copy of our CMS system records on the 23rd August 2023 and the days before and after for the purposes of proving we have no record of your enquiry.
Yours sincerely
Premier Plates UK
Very pleased with the overall service…
Very pleased with the overall service and quality from Premier Plates UK. Responded to my queries promptly and very easy ordering process.
Had my 3D plates within a week of ordering and all registered with the new plates within 2 weeks of ordering so extremely quick and efficient service they provide. Only thing I had to do was my insurance and that took all of 2 minutes so really happy with the whole process of getting my new private reg!
Pricing was really good too. Found Premier Plates UK to be the cheapest of all DVLA approved websites with plates and registration included, especially for an excellent service they provide.
Will definitely use this website again, thank you for such a smooth process!
24 juli 2023
Review zonder uitnodiging
Very pleased with the quality and fast…
Very pleased with the quality and fast delivery ( despite being a postal strike ) number plates came with in 3 days
26 oktober 2022
Review zonder uitnodiging
Experienced an excellent customer service
Bought private plate 4 months prior to the car I intended to transfer the personal plate on. Had an excellent customer service from Tim as he was a great help from searching the right plate to get the transfer completed with no hassle.
Highly recommend Premier Plates as they are reliable and customer centric, understand the individual needs and get the deal done accordingly.
Thanks Premier Plates!
16 juli 2022
Review zonder uitnodiging
What a great company to deal with
What a great company to deal with. Made the whole process totally painless.Thank you so much.
27 mei 2022
Review zonder uitnodiging
Excellent service
Excellent service. I ordered my plate last thing on Friday and they were delivered and I received confirmation on the Tuesday they were ready to be displayed on my car! The whole process was smooth and effortless.
19 mei 2022
Review zonder uitnodiging
Superb Customer Service
Excellent helpful, friendly and professional service. Responded to queries very quickly. Processed my number plate purchase smoothly and efficiently. Highly recommended and I would have no hesitation in using Premier Plates again; in fact I wouldn’t consider anyone else.
17 januari 2022
Review zonder uitnodiging
They were so helpful and fast replying
They were so helpful and fast replying. The certificate came quickly. It was also the cheapest price I could find so very happy
29 december 2021
Review zonder uitnodiging
SCAM ARTISTS !!!!
SCAM ARTISTS !!!!
Enquired about a plate advertised on website. Then told plate cost increased by c.30%.
Either false advertising/scam or incompetence.
Suggest give them a wide birth
23 december 2021
Review zonder uitnodiging
Antwoord van premier-plates.co.uk
Dear Sir,
We have provided you with a full and detailed explanation by email and we have called you today the 24th December 2021 to furnish you further with the information we have already provided by way of email. As we have explained in our email to you there are registrations within our database that are owned by 3rd parties and we rely on updates on the availability and pricing of all registrations owned by these 3rd parties in order to maintain the accuracy of our database.
We would re-iterate that we have acted in accordance with our terms and conditions of business where it is made clear that all registrations are subject to availability and that we will confirm prices in writing. We also make clear that we will strive to maintain the accuracy of our database but we cannot be held responsible for changes outside our control.
In this instance we provided you with the pricing for the registration in writing whilst confirming its availability after checks were made with the 3rd party in response to your enquiry. We have dealt with your enquiry in the way we currently deal with all enquiries in that we have provided you with current and correct pricing based on the current requirements of the 3rd party.
We would comment that your review comments are both misleading and damaging for the reasons we have made clear to you in our comprehensive and detailed email response.
Premier Plates UK
Tim was extremely helpful and patient…
Tim was extremely helpful and patient with a new number plate newbie. He guided me through the process of transferring my new number plate. I would highly recommend his services.
25 november 2021
Review zonder uitnodiging
Awesome personalised number experience.. Really liked it
Hi,
I wanted to surprise my spouse with personalized number plate with her name initials and DoB. Luckily i found the number in Premier Plates and the process was straight forward and easy. Premier Plates transferred new number to vehicle smoothly. New number plate sent on time to home address provided with clear email communication on when to start using the new number plate. I would really recommend Premier Plates.
8 november 2021
Review zonder uitnodiging
Great service realible
Great service , fast efficent and no corner cuts, bang on , my guarantee use them
18 juni 2021
Review zonder uitnodiging
Quick efficient and friendly service
Quick efficient and friendly service. I bought the Number Plates as a gift and as I chose not to transfer onto a vehicle immediately I received the plates within a couple of days, followed by the certificate a week later. Very pleased with my purchase. Thank you.
11 juni 2021
Review zonder uitnodiging
Personal Number Plate Treat
From start to finish Premier Plates were helpful, considerate and professional. Their prices can't be beaten when compared with similar companies. All in all a very smooth transaction that I would recommend highly.
7 juni 2021
Review zonder uitnodiging
Would definitely recommend this company…
Would definitely recommend this company to family and friends. Simply was searching online found a plate I liked and compared prices with other websites...these guys were not only the best price but handled everything for me was so simple didn't even have a phonecall all sorted within a week over a couple of emails and to the delivery of my new plates through the door...quick effortless simple what more could you want..thank you premier plates😁
2 juni 2021
Review zonder uitnodiging
Good service from Premier plates
Good service from Premier plates, quick response to queries and fast process from purchase through to DVLA registration.
1 juni 2021
Review zonder uitnodiging
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