Continuing to use both Smooth and Textured Premier Masonry Paints and delighted with the results. Excellent coverage, easy application by brush, and a superb finish. Just the ticket for a rendered pr... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
An easy-to-navigate website with plenty of information about the available products. The product was delivered on time and was well packaged. Used it today on some old tarmac. Followed the instruction... Toon meer
Bedrijf heeft geantwoord
Easy to order fast reliable delivery service. Unfortunately I have not been able to use the paint as yet having to strip old paint from decking and the weather hadn’t been too kind however good weathe... Toon meer
Bedrijf heeft geantwoord
Pity the SO CALLED sales team doesn’t know how to clean items used for applying your concrete / patio paint , ?, if they haven’t got a clue ADMIT the same and not try to BLAGG your way , in an aim to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Premium Paints, we are dedicated to delivering high-quality paint solutions tailored for both trade professionals and homeowners. With a focus on excellence and innovation, our extensive product range includes industrial paints, floor coatings, oxide glosses, driveway sealers, and much more. We pride ourselves on providing durable and reliable finishes that stand the test of time, helping you achieve the perfect result every time. Our flagship brands—Everest Paints, SummitSeal, and Paintmaster—cater to a wide variety of needs. Everest Paints is trusted by professionals for its exceptional coverage, durability, and ease of application, making it ideal for both commercial projects and DIY tasks. SummitSeal offers advanced protection for surfaces exposed to the elements, ensuring long-lasting resilience. Meanwhile, Paintmaster is renowned for delivering reliable and affordable paint solutions without compromising on quality. In addition to our extensive paint range, we offer a variety of accessories to support your painting projects. From brushes and rollers to preparation tools and protective gear, we provide everything you need to get the job done efficiently and effectively. Customer satisfaction is at the heart of our business. Our dedicated team is always on hand to offer expert advice and support, ensuring you select the right products for your needs. We believe in delivering not just exceptional products but also outstanding service. With a growing presence across Europe and an expanding product line, Premium Paints continues to set new standards in the paint industry. Whether you're a professional contractor or a DIY enthusiast, we're here to help you achieve the perfect finish every time. Visit our website at premiumpaints.co.uk to explore our full product range and experience the Premium Paints difference.
Your One-Stop Solution for Paints and Coatings
Geschreven door het bedrijf
- High-Quality Paints and Coatings
- At Premium Paints, we provide a wide range of high-quality paints and coatings, including industrial paints, floor coatings, oxide glosses, and driveway sealers. Our products are designed for durability, reliability, and a flawless finish every time.
- Trusted Brands – Everest Paints, SummitSeal & Paintmaster
- We are proud to offer trusted brands such as Everest Paints, known for professional-grade coverage and durability; SummitSeal, providing advanced protection for external surfaces; and Paintmaster, delivering reliable and affordable paint solutions.
- Comprehensive Accessories Range
- We offer a full range of accessories to support your painting projects, including brushes, rollers, preparation tools, and protective gear. Everything you need to get the job done efficiently and effectively is available under one roof.
- Expert Advice and Customer Support
- Our team of knowledgeable experts is always on hand to offer guidance and support, ensuring you select the right products for your needs. From product selection to application advice, we are here to help.
Product Quality Guarantee
Quality You Can Trust – Guaranteed
Our paints are designed to deliver durable and reliable finishes that stand the test of time. We are confident in their performance and want you to feel the same. If you encounter any issues related to product quality after correct application, simply reach out to our customer service team. Once verified, we will provide a replacement at no cost.
Your satisfaction is our priority, and we are committed to ensuring that you get the perfect result every time. Choose Premium Paints with confidence, knowing that we stand behind every product we sell.
For more information, visit premiumpaints.co.uk or contact our team today.
Contactgegevens
Unit 8-11 Ashvale Road, NG22 0NH, Tuxford, Verenigd Koninkrijk
- 01909495708
- sales@premiumpaints.co.uk
- premiumpaints.co.uk
4,3
Uitstekend
938 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 56% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Have used your paints on garage floor
Have used your paints on outside of house before, never had a problem. This time I bought epoxy primer sealer with hardener and 2 tubs of epoxy resin concrete floor paint and 2 tubs of hardener. They were stored seperate with correct hardener beside correct tin. Sealer primer went on easy and was dry enough to walk on in 14 hrs and topcoat Ed in 16 hours. The first tin of top coat mixed for two minutes with hardener was really hard to apply and required an incredible amount of effort to put on the floor and is still tacky after 24 hours. The second tub with the same hardener mixed for two minutes as the first went on effortlessly and was dry after 10hrs. There is no difference in texture appearance or colour, so why did one tin take 1hr to put down and the other 10 mins and only use 50% of tin for same amount of floor as the first. Can only assume I was given a bad tin of paint or hardener.
7 juni 2026
Antwoord van Premium Paints
Thank you for being a returning customer and for sharing your experience. We are glad to hear our exterior paints and our primer sealer worked well for you, but we are very sorry for the struggle you had with that first tin of topcoat.
Because two-part epoxy resin systems rely on a precise chemical reaction, variations in application effort, coverage, and drying time usually come down to a few factors. If the first mix sat in the tub for slightly longer before being poured onto the floor, it can begin its curing process (gelling) early, causing it to thicken rapidly, become hard to spread, and alter its final cure time. Alternatively, any slight variation in how thoroughly the hardener was blended throughout the entire tin can impact the results.
Terrible service, slow delivery
Terrible service! No communication whatsoever from the company and been waiting six days for my order since order confirmation. It’s not even been posted out yet - It should not take a week+ to deliver a simple paint order. 😡
28 mei 2026
Antwoord van Premium Paints
Please accept our formal apologies for the delay with your order and the lack of communication from our side. This is absolutely not the standard of service we aim to provide.
We experienced an unexpected stock shortage from our manufacturer around the time of your order, which severely held up our usual dispatch times. I can see from our tracking system that your paint was successfully delivered to you on the 1st, but we completely understand that the lack of updates during the initial delay was incredibly frustrating.
We are actively reviewing our notification systems to ensure that if stock delays happen in the future, our customers are kept fully informed every step of the way. Thank you for your patience.
Great service
Easy to place order. Paint arrived quickly on time, well packaged.
Painting garage floor, primer and paint went on well, lovely finish.
29 mei 2026
Antwoord van Premium Paints
Thank you for the feedback! Glad to hear you were able to complete this project.
Antwoord van Premium Paints
Thank you for your feedback!
Good quality paint
Good quality product, excellent appearance and finish. However:
I place an order on Thursday and paid extra for 1-2 day delivery - it arrived on the Monday!
The product description for the sealer and primer said to allow 4-6 hours to dry - it was touch dry within and hour.
I kept the polyurethane paint (unopened) for 2 years and when I opened it there was a thick solid layer (approx. 1mm) which I had to remove.
29 mei 2026
Antwoord van Premium Paints
Thank you for your review and for your feedback regarding the quality, appearance, and finish of our paint.
I completely understand how frustrating it is waiting for an order to arrive, but I wanted to clarify that our 1-2 working day delivery service operates on working days. Because weekends are not included, an order placed on Thursday and delivered on Monday falls exactly within that 2 working day window (Friday being day one, and Monday being day two).
Regarding the drying time, local conditions like temperature and airflow can certainly speed things up, though we still suggest leaving it for the recommended window before recoating. For the polyurethane paint, a thin skin can sometimes form over a two-year period due to the small amount of air sealed inside the tin during manufacturing, but the paint beneath remains perfectly fine to use once that layer is removed.
We appreciate your business and hope you love the final results of your project.
Ordered customer service is below partwo lots of paint one took…
Ordered two lots of paint one took forever to deliver the second did not get delivered had to keep emailing as no one answered the phone in the end had to cancel order
29 mei 2026
Antwoord van Premium Paints
Thank you for sharing your feedback, and please accept our sincere apologies for the frustration you experienced. This is certainly not the level of service we aim to provide.
While I understand our team has now fully processed your cancellation and resolved this for you, we are taking your comments directly to our management team to investigate why our communication fell short and what we can do to minimize this problem moving forward.
We appreciate you bringing this to our attention so we can improve our service moving forward.
Having finally been able to use the…
Having finally been able to use the product, delayed due to inclement weather. Must say I am delighted with the finish. Great product and sure some of my neighbours will be in touch, to purchase same. Thank You
30 maart 2026
Antwoord van Premium Paints
Hi Mark, thank you for the stellar recommendation! Very much appreciated
I ordered some paint and payed for…
I ordered some paint and payed for overnight delivery, expecting a delivery 1 or 2 days, however it was delivered on the 3rd day with they class as free delivery. I did contact them and they refunded by delivery charge, how ever when weather was that bad by the time the paint arrived I have not been able to use it yet, missing the 3 very sunny days that I could have used the paint,
29 mei 2026
Antwoord van Premium Paints
Thank you for the feedback - we are doing our best to get on top of these occasional delayed deliveries by implementing new procedures and careful planning regarding stock levels.
Items not delivered within said time
Items not delivered within said time
No notification of being delayed
28 mei 2026
Antwoord van Premium Paints
Thank you for your feedback, and please accept our apologies for the delay and the lack of notification regarding your delivery.
Because our items ship from separate warehouses via different couriers, your order was split into two packages. I can see that while the first package arrived safely on time via our free standard delivery service, the second package containing your accessories unfortunately slipped a day outside of our 2-3 working day window.
We are very sorry for the frustration this caused and for the missing tracking updates. We are addressing this with our courier network to ensure better communication moving forward.
Wrong tracking number given
Wrong tracking number given, ordered before bank holiday weekend. Picker must have still been pi**ed. Unable to track was repeatedly told it would be here next day for over 6 days even though it was apc overnight delivery. Just fobbed off at every opportunity. Only positive was Kay who sorted out my refund.
Terrible experience
28 mei 2026
Antwoord van Premium Paints
Please accept our sincere apologies for the incredibly frustrating experience you had with your tracking information and the delivery delays over the bank holiday period.
I wanted to clarify that our tracking numbers are generated and emailed to customers automatically by the courier's system once an order is booked. We have since checked the system and found that the courier issued a completely inactive tracking link on their end, which explains why you were unable to get accurate updates on your APC delivery. We are looking into why this system error occurred with them to prevent it from happening again.
That being said, I am very glad to hear that Kay was able to step in and ensure your refund was processed swiftly for you. I will be sure to pass your kind words along to her.
Very poor quality batch of paint so that it was unusable.
There was a problem, that happens but it is how it is rectified that is important and that is what you did.
27 mei 2026
Antwoord van Premium Paints
Thank you for the feedback, glad to hear we could get your problem resolved!
Great product and great service
Great product and great service. Could not be more pleased and thankyou.
27 mei 2026
Antwoord van Premium Paints
Thank you for the lovely feedback, glad to hear you had a positive experience!
Ease of ordersing through you was fine…
Ease of ordersing through you was fine howver the condition my item arrived in wasnt good. the item arrived with a large dent. it looked like it had been rolled around the van. considering how much i paid i expected a smoother delivery.
28 mei 2026
Antwoord van Premium Paints
Thank you for your feedback. We are glad the ordering process went smoothly, but we are sorry to hear that the outer tin arrived with a dent.
Our metal tins are designed specifically to act as robust protective packaging to ensure the liquid inside remains completely sealed and unaffected during transit. While the courier's delivery photo shows the tin arrived fully sealed, upright, and leak-free, we completely understand you expected it to arrive in pristine cosmetic condition.
If you feel the dent is severe enough to affect the opening or safe handling of the product, please email a few photos over to our sales team at sales@premiumpaints.co.uk along with your order number. We will gladly take a look and assist you from there.
Amazing service
Amazing service, and great prices.
Would definitely recommend giving a try.
27 mei 2026
Antwoord van Premium Paints
Thank you for the recommendation, glad you had a positive experience!
Delivery is excellent well packed
Delivery is excellent well packed, paint is great we can’t fault it
26 mei 2026
Antwoord van Premium Paints
Thank you for the lovely feedback, very much appreciated!
Exceptional company and product
I would highly recommend both this company and their products.
This is the second time I have used their product and the paint is exceptional. We have used it for external use on metal and it has covered extremely well and has great durability.
On my second occasion we had an issue which was quickly sorted so I highly recommend the company for their attitude and customer service. I have not had such a positive customer experience for a long time. So well done to the team, I will recommend you to anyone who is looking for your product.
27 mei 2026
Antwoord van Premium Paints
Thank you for the feedback! It's great to hear that the team was able to help you resolve this issue.
Excellent service
Excellent service, the quality of the paint is great, I will be back to buy more paints.😎👍
27 mei 2026
Antwoord van Premium Paints
Thank you for the feedback, much appreciated!
Great customer service when I had to…
Great customer service when I had to change my order
27 mei 2026
Antwoord van Premium Paints
Thank you for the feedback, glad we could sort this out for you!
Antwoord van Premium Paints
Thank you for the feedback!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.