Awful experience and service. Made my order with the promise documents would be dispatched in 2 to 3 days. Here we are a full week later, no documents, no tracking number, no confirmation that anythin... Toon meer
Bedrijf heeft geantwoord
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So far Prestige Titles has not failed us, from a bonafide position everything to date easy and transparent, and simple. Of our own ongoing relationship with them, we recommend via your relationship wi... Toon meer
Bedrijf heeft geantwoord
I ordered two of these and realised straight away I had spelled the name wrong, within an hour of purchase on Easter Sunday I emailed to change the spelling with no reply. However, after Easter was o... Toon meer
Bedrijf heeft geantwoord
This is the 2nd time I've used Prestige Titles, and once again, they have gone above & beyond to make my experience absolutely awesome. So, firstly :- Thank you Jennifer, for your outstanding cus... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Unique personalised gift store. Change your title to Lord, Lady & more using our personalised title packs. The perfect gift for the person that has everything.
Contactgegevens
Verenigd Koninkrijk
- support@prestigetitles.co.uk
- prestigetitles.co.uk
4,2
Goed
210 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Nice Lord title pack
Nice Lord title pack, with various documents, unfortunately my bank, said no to changing my bank cards , as it was bought, same with the DVLA , I did open a new Hugh street bank account, showed then the documents, and rather were okay with it, so depends who you bank with , and maybe just maybe, somebody might do it at the DVLA.
26 april 2026
Review zonder uitnodiging
Antwoord van Prestige Titles
Dear Marko,
Thank you for your review. We're glad you're happy with the Lord title pack and the documents included!
We're sorry to see the low rating, as it sounds like you've had a mostly positive experience with the pack itself. We do make it clear on our website that acceptance of the title can vary depending on the organisation, but it's great to hear you had success opening a new account with your title. Many of our customers find the same, and it's always worth presenting your documents confidently.
We hope you enjoy using your title, and if there's ever anything we can help with, please don't hesitate to get in touch.
Best regards,
The Prestige Titles Team
Awful experience and service
Awful experience and service. Made my order with the promise documents would be dispatched in 2 to 3 days. Here we are a full week later, no documents, no tracking number, no confirmation that anything has been sent. Have sent five (5) emails to customer service and received zero response. Now having to take matter up with credit card company.
25 april 2026
Review zonder uitnodiging
Antwoord van Prestige Titles
Dear Matt,
Thank you for your feedback, and we sincerely apologise for the frustrating experience you've described.
We take every customer's order and communication seriously, so this was concerning to read. We've checked our support inbox and unfortunately cannot find any outstanding tickets matching your name. Our team typically replies within hours, and our maximum response time is 24 hours Monday to Friday, so we're keen to understand what may have happened here.
We would love to get this resolved for you immediately and give you a full update on your order. We've requested your information via Trustpilot, so you should receive an email where you can share your name and email address with us. Once we have those details, we can locate your order and get everything sorted straight away.
Rest assured, we will make this right for you.
Best regards,
The Prestige Titles Team
Prestige Titles are so terrific and so supportive and helpful 😀⭐👍😀⭐👍.
So far Prestige Titles has not failed us, from a bonafide position everything to date easy and transparent, and simple. Of our own ongoing relationship with them, we recommend via your relationship with Prestige Titles, work with them don't be afraid to ask them for help and support current forward, and they will do their very best to help and support you (current)/(forward). Lord Lance and Lord Guy 😀⭐👍😀⭐👍.
31 december 2025
Review zonder uitnodiging
Antwoord van Prestige Titles
Dear Lord Lance and Lord Guy,
Thank you for your amazing review and your continued support. It's wonderful to hear that your experience with us has been so positive.
We really appreciate you taking the time to recommend us, and it's great to know you've found the team helpful and supportive throughout. That means a lot to a small business like ours.
If there's ever anything else we can help with, please don't hesitate to reach out.
Best regards,
The Prestige Titles Team
Gear service
Quick, efficient, helpful and friendly service. Such a lovely gift too.
9 april 2026
Review zonder uitnodiging
Antwoord van Prestige Titles
Thank you for your kind words. We're really pleased to hear you found the service quick, efficient and friendly.
It's always lovely to know our gifts are well received too. Thanks again for your support.
Best regards,
The Prestige Titles Team
Absolutely fantastic had made a…
Absolutely fantastic had made a mistake. I contacted them straight away and nothing seemed too much.
Fixed it with no questions or problem.
Really supportive and helpful company would recommend anyone.
9 april 2026
Review zonder uitnodiging
Antwoord van Prestige Titles
Dear Simone,
Thank you so much for your kind review. We’re really pleased we were able to quickly fix the mistake for you and make the process smooth and stress-free.
It’s great to hear you found our team supportive and helpful — that’s exactly what we aim for. We truly appreciate your recommendation.
Kind regards,
The Prestige Titles Team
Customer service excellent
I ordered two of these and realised straight away I had spelled the name wrong, within an hour of purchase on Easter Sunday I emailed to change the spelling with no reply.
However, after Easter was over I got a reply and was able to change the spelling unfortunately the original one had already been posted but they sent the amended one out free of charge. Massive thumbs up to customer service and would highly recommend.
5 april 2026
Review zonder uitnodiging
Antwoord van Prestige Titles
Dear Mark,
Thank you so much for your lovely review, we really appreciate it!
We're glad the team were able to get the corrected order out to you,
Thanks again for your kind words about our customer service team - it means a lot. We hope you enjoy your titles!
Kind regards,
The Prestige Titles Team
Absolutely awesome great gift to my…
Absolutely awesome great gift to my friend whose 50th birthday it was.
He loved it
No way I am I calling him Lord though 😂
25 maart 2026
Review zonder uitnodiging
Antwoord van Prestige Titles
Thank you so much for your lovely review. We’re delighted to hear your friend loved his 50th birthday gift - it’s exactly the kind of occasion we think titles are perfect for.
And we completely understand… whether you call him Lord or not is entirely up to you 😂
Kind regards,
The Prestige Titles Team
This is the 2nd time I've used Prestige…
This is the 2nd time I've used Prestige Titles, and once again, they have gone above & beyond to make my experience absolutely awesome.
So, firstly :- Thank you Jennifer, for your outstanding customer service.
And, secondly:- Thank you Prestige Titles, for providing a fantastic product, which lights up the face of the recipient, and will create a guaranteed talking point, every single time it's mentioned or viewed.
Anyone can buy a box of chocolates, bunch of flowers or bottle of alcohol that's basically forgotten about after a few weeks, but this gift literally lasts a lifetime.
Thanks again, you guys have genuinely made someone feel special... 🙂⭐⭐⭐⭐⭐
17 maart 2026
Review zonder uitnodiging
Antwoord van Prestige Titles
Dear Nicholas,
Thank you so much for coming back to us again — it really means a lot to have your continued support.
We’re delighted to hear you had another great experience and that the title has made such a positive and lasting impression. Creating something that feels genuinely special and memorable is exactly what we aim for, so your feedback truly makes our day.
We’ll be sure to pass your kind words on to Jennifer as well — she’ll be thrilled to hear this.
Thanks again for choosing Prestige Titles, and for taking the time to share such a thoughtful review.
Best regards,
The Prestige Titles Team
A very satisfied customer
I had a query on my product that was ordered for me by someone else as a present. I emailed Prestige Titles and they responded immediately.
They sorted my query straight away, they were very helpful. They made it all stress free. Delivery was excellent on my new Prestige Title
19 februari 2026
Review zonder uitnodiging
Antwoord van Prestige Titles
Dear Corrine,
Thank you very much for your review. We’re delighted to hear that our team was able to respond quickly and help resolve your query without any stress.
It’s also great to know your new title pack arrived smoothly. We really appreciate you taking the time to share your experience.
Kind regards,
The Prestige Titles Team
dvla WILL NOT recognise what they call " brought titles"
dvla WILL NOT recognise what they call "brought titles" i have gone as high as i can go and have just received a letter from dvla stating that they will not and have not put these types of titles on their licenses. when i informed prestige they said that it was up to the discretion of the dvla. banks will not except them either, they are just just expensive pretty paper.
25 september 2025
Review zonder uitnodiging
Antwoord van Prestige Titles
Dear Mr Smith,
Thank you for taking the time to share your experience. We’re genuinely sorry to hear how frustrating this has been for you.
We completely understand how disappointing it feels when an organisation refuses to update their records. Many customers, including members of our own team, have updated documents including driving licences and bank cards without issue.
However, we are always transparent on our website that acceptance is ultimately at the discretion of the organisation, and sometimes even the individual staff member, processing the application. While the change of title itself remains valid, each organisation has its own internal policies on what they will or won’t update on their systems, which unfortunately we cannot control or guarantee.
We truly do appreciate your feedback and understand your frustration, even if outcomes can vary between applications.
Kind regards,
The Prestige Titles Team
Wonderful company to deal with
Wonderful company to deal with. Made an error with my order which was rectified immediately with no issues. Great customer service.
Have now received my certificates. They are excellent and I cannot wait to give them to my friends 🥰
26 februari 2026
Review zonder uitnodiging
Antwoord van Prestige Titles
Dear Michelle,
Thank you so much for your lovely review. We’re really pleased we were able to quickly assist you with your order.
It’s wonderful to hear you’re happy with the certificates and we hope your friends absolutely love their new titles!
Kind regards,
The Prestige Titles Team
Very easy to order
Very easy to order. The certificate look fabulous. Thanks to everyone at Prestige Titles. I would thoroughly recommend this to everyone
14 februari 2026
Review zonder uitnodiging
Antwoord van Prestige Titles
Thank you so much for your kind review. We’re delighted to hear you found the ordering process easy and that you were pleased with how the certificate looks.
We really appreciate your recommendation and your lovely feedback.
Kind regards,
The Prestige Titles Team
Excellent service definitely recommend…
Excellent service definitely recommend Jennifer was a great help. Very quick service
12 februari 2026
Review zonder uitnodiging
Antwoord van Prestige Titles
Dear Carole,
Thank you so much for your kind words and for taking the time to leave a review. We’re delighted to hear you had a positive experience and that Jennifer was able to help — we’ll be sure to pass this on to her.
We’re really pleased everything was quick and smooth for you, and we truly appreciate the recommendation.
Kind regards,
The Prestige Titles Team
Bought a certificate for my wife
Bought a certificate for my wife, on which I made a mistake. Contacted Presige Titles, and helped by "Jennifer" who rectified my mistake straight away. It was an absolute pleasure to deal with Prestige Titles whose products are excellent, and so are their staff, especially Jennifer.
11 december 2025
Review zonder uitnodiging
Antwoord van Prestige Titles
Dear Brian,
Thank you so much for your review! We're so glad Jennifer was able to assist you.
We really appreciate you taking the time to share your experience.
Kind regards,
The Prestige Titles Team
Hi this company were very good…
Hi this company were very good everything was done quickly and was easy to order they kept informing me of delivery and very professional. The product great is great and fun my other half love it
19 december 2025
Review zonder uitnodiging
Antwoord van Prestige Titles
Dear Mark,
Thank you so much for your kind review! We’re delighted to hear your other half loved the title and that the process was easy for you.
We really appreciate you taking the time to share your experience.
Kind regards,
The Prestige Titles Team
My son was over the moon with his gift
My son was over the moon with his gift. It was delivered in the time frame we were given.
20 januari 2026
Review zonder uitnodiging
Antwoord van Prestige Titles
Dear John,
Thank you so much for your lovely review. We’re delighted to hear your son was pleased with his gift and that it arrived within the expected timeframe.
Kind regards,
The Prestige Titles Team
Very pleased with the legal process of…
Very pleased with the legal process of the deed poll documents & certification.
Expect to wait up to 14 days to receive your title.
19 januari 2026
Review zonder uitnodiging
Antwoord van Prestige Titles
Thank you for taking the time to leave a review! We’re really pleased to hear you were happy with the process and the documentation provided.
We also appreciate your patience. We’re actively working on speeding things up and are now achieving a 2 day delivery time for the majority of orders. Thanks again for your feedback and for choosing Prestige Titles.
Kind regards,
The Prestige Titles Team
Easy to set up
Easy to set up, staff very helpful and kept me updated
6 januari 2026
Review zonder uitnodiging
Antwoord van Prestige Titles
Dear Roy,
Thank you for your kind review. We’re pleased to hear you found everything easy!
Kind regards,
The Prestige Titles Team
Very easy
Very easy. to do best thing i ever did briliant company
19 januari 2026
Review zonder uitnodiging
Antwoord van Prestige Titles
Dear Alfred,
Thank you for your lovely review. We’re pleased to hear you found everything easy to set up and that our team were helpful and kept you updated throughout.
Kind regards,
The Prestige Titles Team
Awful experience
Awful experience so far, it has been 8 working days since I have ordered and I am yet receive as much as tracking number. Parcel has not even been dispatched yet according to the order confirmation page. Would absolutely not recommend
15 januari 2026
Review zonder uitnodiging
Antwoord van Prestige Titles
Dear Eve,
Thank you for taking the time to leave a review. We’re really sorry to hear about your experience so far — this certainly isn’t the level of service we aim to provide.
We’d like to look into this and resolve it as quickly as possible. I have requested further information so that we can locate your order, and then our team will be able to assist straight away and provide an update.
We appreciate you bringing this to our attention and hope we can put this right for you.
Kind regards,
The Prestige Titles Team
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