Limited options to choose from that our family was interested in. Complicated process to swap from Prezzee to the brand card. They only have a 2 year expiry. Customer service was not helpful. I’d re... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Chyrstal made my day by making what seemed to be an impossible and out of reach goal possible. Big shout out to Chyrstal for making it happen. 10/10. Best solutions provided and best customer service.... Toon meer
Bedrijf heeft geantwoord
I was unhappy with the choice of prezee card as it was not redeemable for what I needed it for. The Smart egift cards operate differently from the normal prezee cards which I was not aware of. Jin fro... Toon meer
Bedrijf heeft geantwoord
Ok .. I basically had a moan about the selection of stores etc on the card I was gifted and had issues with my login BUT!! I take that back 🫣 I did my homework and managed to find a stor... Toon meer
Bedrijf heeft geantwoord
4,2
Goed
920 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
After 4 months and 10 chats dealing…
After 4 months and 10 chats dealing with Prezzee NZ, as I could not get into my account and everything we tried did not work, chat finally (after continual pressure from me )gave me an 0800 number to call. I spoke with Jessie , she sorted and organised my voucher and emailed me the pdf in around 10 mins all sorted.
28 november 2025
Review zonder uitnodiging
Antwoord van Prezzee NZ
Hi Karena,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Andy is the best the problem was solved…
Andy is the best the problem was solved so quickly & now i can use my uber gift card & have the best dinner. shout out to Andy we love him
30 november 2025
Review zonder uitnodiging
Antwoord van Prezzee NZ
Hi,
Thank you so much for the compliment about Andy!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
THANKS JOY!!!
THANKS JOY!!!! Very helpful for a confused customer
30 november 2025
Review zonder uitnodiging
Antwoord van Prezzee NZ
Hi Chascitee, thank you for your feedback! We're so pleased to hear that Joy was able to assist you effectively. Helping our customers is our top priority, and we're glad Joy could provide the support you needed. If you have any more questions or need further assistance, don't hesitate to reach out!
Fast and efficient from Jecel
Fast and efficient by Jecel from Prezzee NZ chat help desk.
29 november 2025
Review zonder uitnodiging
Antwoord van Prezzee NZ
Hi Jacob,
Thank you so much for the compliment about Jecel!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
The young lady Dianne Abaca was so patient and helpful and guided me through every step. Fantastic
The young lady Dia
28 november 2025
Review zonder uitnodiging
Antwoord van Prezzee NZ
Hi Tony, thank you for sharing your experience! We're delighted to hear that Dianne provided you with such patient and helpful guidance. Her dedication to ensuring a smooth process is what we strive for, and your kind words mean a lot. We'll make sure to pass along your praise to her. If there's anything else you need, feel free to reach out!
After a very stressful experience that…
After a very stressful experience that I created for myself. I was well looked after by Farida. You have taken ownership to resolve my issue and I can't thank you enough.
25 november 2025
Review zonder uitnodiging
Antwoord van Prezzee NZ
Hi there,
Thank you so much for the compliment about Farida!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Antwoord van Prezzee NZ
Hi Nandini,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Very helpful
22 november 2025
Review zonder uitnodiging
Antwoord van Prezzee NZ
Hi Jemia, thank you for your feedback! We’re delighted to hear you found our service helpful. If there’s anything more we can do for you, please don’t hesitate to reach out. We’re here to assist you anytime!
Great Customer Service
Solved my problem very quickly with clear communication. Thanks Shania!
22 november 2025
Review zonder uitnodiging
Antwoord van Prezzee NZ
Hi Gabriel,
Thank you so much for the compliment about Shania!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Antwoord van Prezzee NZ
Hi Taupa, thank you for your feedback! We're glad to hear that you were able to complete what you needed. If there’s anything more we can assist you with or if you have any suggestions, please feel free to let us know. We’re here to ensure you have the best experience possible!
Poor service! Doesn’t deserve even a 1 star!
Poor service, waste of money, waste of time, been getting back and forth with customer service but they can’t resolve anything. They can’t suggest anything. I think your team should have intensive training about your service. They can’t even answer a question, they just let you wait then tell you that it’s already been fixed but nothing really happen.
4 november 2025
Review zonder uitnodiging
Antwoord van Prezzee NZ
Hi Jen, we're really sorry to hear about your experience. We aim to provide excellent service, and it looks like we missed the mark. Your feedback is important, and we'll use it to improve. Please share your support ticket so we can find your inquiry, and a team member will reach out to help. Thank you for your patience, and we're dedicated to making things right.
JHERALDINE was very responsive A++
JHERALDINE was very responsive to my query. Super helpful and went the extra mile to resolve my issue. A++
19 november 2025
Review zonder uitnodiging
Antwoord van Prezzee NZ
Hi Eraina, thank you so much for your kind words! We're delighted to hear that Jheraldine provided exceptional service and went the extra mile to resolve your issue. Our team is committed to providing outstanding support, and your feedback truly motivates us. A++ to you as well! If you need any further assistance, feel free to reach out.
Maria was amazing helped me very much…
Maria was amazing helped me very much and professional and kind thank you
18 november 2025
Review zonder uitnodiging
Antwoord van Prezzee NZ
Hi Lizzi, thank you for sharing your positive experience! We're delighted to hear that Maria provided excellent assistance and displayed such professionalism and kindness. We’ll be sure to pass along your kind words to her. If you need any further assistance, don’t hesitate to reach out. We’re always here to help!
Jin from Prezzee(NZ) is amazing....very helpful.
I was very happy with my experience and will do business with them again.....awesome.
20 november 2025
Review zonder uitnodiging
Antwoord van Prezzee NZ
Hi Lyn, thank you so much for your wonderful feedback! We're thrilled to hear that you had an awesome experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future. If there’s anything else we can do for you, please don’t hesitate to let us know!
Great customer service - Ethan
Ethan helped me with my query within 2 minutes of submitting my concern! Thank you so much for helping sort my issue.
19 november 2025
Review zonder uitnodiging
Antwoord van Prezzee NZ
Hi Kennedy, thank you for sharing your experience! We're delighted to hear that Ethan was able to assist you so quickly and effectively. Providing prompt and efficient support is what we strive for. If you need any more help or have additional feedback, feel free to let us know. We're always here to assist!
Big disappointment
We were unable to use the prezee card, even with a staff member at farmers trying to help make it work. We ended up paying with a credit card and still have the useless prezee card.
15 november 2025
Review zonder uitnodiging
Antwoord van Prezzee NZ
Hi Ilse, thank you for bringing this to our attention, and we’re sorry to hear about the trouble you’ve experienced with the Prezee card. We’re committed to resolving this for you as soon as possible. Unfortunately, we couldn't locate your inquiry in our system. If you have an outstanding support ticket, please feel free to share it with us so we can assist you promptly. Additionally, we’ve requested more information on Trustpilot to better address your concerns. We appreciate your patience and understanding, and we’re here to help!
I have received excellent experience…
I have received excellent experience with customer service sales representative, they have exceeded all my expectations!! I can't thank Jessie enough!!!
18 november 2025
Review zonder uitnodiging
Antwoord van Prezzee NZ
Hi Rachael,
Thank you so much for the compliment about Jessie!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
The mistake I made I thought I was I…
The mistake I made I thought I was I thought it was gonna be painful was sorted easy
17 november 2025
Review zonder uitnodiging
Antwoord van Prezzee NZ
Hi Emma,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Awesome and fast help to refund my card
12 november 2025
Review zonder uitnodiging
Antwoord van Prezzee NZ
Hi Hamish, thank you for your fantastic feedback! We’re thrilled to hear you received awesome and speedy assistance with your refund. Providing efficient support is our goal, and we're glad we could help. If you need anything else, feel free to reach out. We're here for you! 🌟
JUST THE HELP,CAUSE FIRST TIME OFF EVER…
JUST THE HELP,CAUSE FIRST TIME OFF EVER BEEN GIVEN ONE SO I DIDN'T QUITE. NO WAT OR HOW TO WORK IT
7 november 2025
Review zonder uitnodiging
Antwoord van Prezzee NZ
Hi Hyacin,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.