Prime Bark has earned a customer for life - me! I've ordered from them three times, and each experience has been seamless. From quality products to hassle-free shipping, they've got it all. Do yoursel... Toon meer
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Ordered & paid 04/04/26, received tracking 04/10, but item has never been delivered to the carrier & no one has responded to several attempts at contact via email. Looks like I got hustled. EDIT-... Toon meer
prime bark has great customer care and there products for my application has been thumbs up .. ive tried other suppliers nothing compares to primebark in customer service, product quality and shipping... Toon meer
I'm back ordering another kilo because Prime Bark is the best! Can't find a better quality Mexican MHIRB, believe me, I've looked. The powder is very uniform, shipped in a dark mylar bag and it was... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Best Products From Mother Nature
Contactgegevens
Verenigde Staten
- store@primebark.com
- primebark.com
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Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Amazing product
Amazing product. great packaging. Amazing ship time. Divine timing and am very grateful for these medicines. I love prime bark!!! Life long custo
Excellent customer service on Facebook
Excellent customer service on Facebook, Very responsive,
Order arrives approx 5-7 business days after shipping out, Make sure you order from within your country to minimalize shipping time.
Much love and I do recommend.
6 weeks to ship, missing apparel, hope for a better experience next time.
This was my 2nd and 3rd purchase with Primebark and there was some confusion during payment due to my inexperience with BTC. I did however manage to get it accomplished in two transfers. I did not know that they were experiencing a high volume of shipping difficulty with Products of Mexico and it did take my order nearly 7 weeks to arrive. Both kilos of MHRB Powder weighed perfectly. I did receive two shirts but I am mostly bummed out that I did not receive my sweatshirt even though I paid $70 or whatever for it and mentioned it a couple times in messages. With the obvious delays I was glad to receive the medicine. I really did want one of those cool ass sweatshirts though.... Friendly people there who are a bit overwhelmed right now I think.
Best of the best I've tried em all and…
Best of the best I've tried em all and this is the most colorful and fastest delivery
Terrible delivery time/customer service this time around
My last order with prime was on point. Fast delivery, no issues at all, great quality. Fast forward to my next order with prime. I made the mistake of ordering through the "mexico" tab , which was my mistake, and was told it would be 3-4 weeks on average for delivery. No biggie, was my bad for not reading the fine print. I was given a tracking #, and checked every day to see the progress. Was very slow, as expected. So I patiently wait. The 4 week mark arrives, still no delivery, tracking showing that it is in customs review. I wait, up until the 60th day after sending the payment. Nothing. I checked the tracking and it actually finally changed, and was set for delivery. I checked on I think the 63rd day, and it said delivered! Wooo! Go into the mail box to find a empty shipping envelope with a "seized by customs" notice inside. Ugh. Message prime, asked for a refund at this point cause I'm sketched out and over it. They tell me they are so sorry this happened,and that I can't have a refund , because all the orders through the mexico tab are "guaranteed delivery." . . . Um. Clearly not. They tell me that my order will be reshipped from th US stock "hopefully"arriving in a few days. Another week passes, I message prime and explain my situation. The support person said "were so sorry this happened, I will contact the US shipper now." I got a message saying that the US shipper has been contacted and that my order will be shipped out tomorrow and was given a tracking number. I checked the tracking number the week straight, and only the label was created but they had still not shipped the order. So I messaged prime yet again and it has been beyond 70 days at this point mind you. I was then told that they are very sorry this happened and that my order "should be" shipping out this week. Smh. Just finally got the order today, after just short of 3 months since I sent the payment. Figured maybe they could like, kick me a 10% off next order or something for the ridiculous fiasco that was this experience. Oh well, glad to finally have the order, which the 1 star is strictly for quality, which is always good.
The order was messed up and there was a…
The order was messed up and there was a little delay but they were very good at responding to my emails and messenger. I did get the product and it was top notch. I recommend to everyone
Outstanding customer service
Outstanding customer service. Respond times are within the hour day or night!!
I ordered over 3 weeks ago and still…
I ordered over 3 weeks ago and still have yet to receive my product. The tracking number they gave never showed picked up by USPS. Now getting the run around on a replacement order. They have been saying they are going to send me tracking info but not yet.
I would not order from this company again.
So happy
So happy! Ordered then received my order in less than a week!
Had a slight delay with shipping and it…
Had a slight delay with shipping and it was resolved quickly and respectfully. I will definitely use this site again .
It was pleasant
It was pleasant. My payment issue was dealt with by a responsive living soul whom I appreciate for being effective and preventing delay in my expedited shipment.
Best company
Best company, i had a problem about the order. they helped me with great seriousness and professionalism.
Recommend it to everyone. Thanks to them i finally got this amazing product even if i live so far way in the world. i received it in just 11 day. I will buy from them forever. Best company! AAA+++++
Legit and quick A1
Great experience
Great experience! Will most definitely order again.
Very prompt shipping
Very prompt shipping. Easy communication. Prime bark is the best.
Really quick and helpful
Really quick and helpful responses when I had questions and quick delivery.
Awesome is the only way 2 describe
Awesome is the only way 2 describe...fast service
Superb service & quality
A friend of mine ordered this for his tie dye business.
Excellent quality, even better customer service!
Very good experience all around for Mimosa Hostilis Inner Bark!
Very good experience all around. Great communication from the get go. Their website suggests using Cionbace for the transaction. I use a different crypto wallet and email and asked for their crypto address. It was later in the evening and was surprised that I got a reply with about a hour later. I sent crypto currency and emailed again and took a screenshot after it was sent. I asked them to please email me and verify when the got the crypto currency and with in a half they emailed say they received it. They said they would ship my order the next morning with tracking. The next morning I was emailed and told my order ship I was given the tracking number. They did a great job with how they mailed it and how my order was packaged. It got to me a day earlier then what the original tracking date said it would be.They are one of the less expensive places to get finely ground powder. Mimosa Hostilis is very fun to work with and one of my favorite inner root barks to work with. I will use Prime Bark for all my Mimosa Hostilis Inner Root Back needs. I highly recommend this folks!
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