I ordered 4 items from this shop, but only received 3 in the package. I have sent an email to their customer support team regarding the missing item, but unfortunately, I haven't received any reply o... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Awesome service. Fast turnaround: same day. Same hour actually! Smart processing: saw multiple orders made on the same day and they combined them into one shipment. Complete: nothing missing,... Toon meer
Great communication. Happy to be flexible to my needs. Professional (had my order packaged up and ready to go before I had managed to finalise payment). These people go above and beyond. I will happi... Toon meer
A quick online search one evening came up with a beefy-looking ratchet tie-down at a good price. It could be picked up within two hours of ordering. I arrived the following day to collect it; the ord... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Our mission at Prime Solutions is to bring you the latest packaging products, Shrink Wrap Supplies, Temporary Surface Solution Products, Health and Safety Products, Warehouse Pallet Racks & Shelves etc. while highlighting their features in order to help turn your products around and look amazing. For that matter, we insinuate the latest technology to find innovative packaging solutions to ensure that you get the best value for your resources. Packaging products that you will appreciate and value highly. Prime Solutions has become a leading manufacturer and distributor of industrial supplies & packaging products as we bring to you only the best material available in the market.
Contactgegevens
Unit #7, 8023, Christchurch, Nieuw-Zeeland
- 0800 696 885
- info@primesolutions.co.nz
- primesolutions.co.nz
4,3
Uitstekend
102 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Purchased 25m roll of film
Purchased 25m roll of film. It arrived and is only 18m. Contacted them as I needed the purchased 25m. No reply to emails. An Indian lady rang me from prime solutions to argue about it. Telling me they don't believe me as it is done on weight. No contact since and never received the extra 7m. What happened to the customers always right. Here in NZ we don't argue with customers
29 november 2022
Excellent fast delivery.
Excellent fast delivery.
Safety net fits beautifully where we have it.
10 december 2022
Very prompt service
27 november 2022
Easy to use website & purchase system.
Easy to use website & purchase system.
Product arrived in a few days from purchasing & was as described.
1 november 2022
I really don't like to give reviews…
I really don't like to give reviews like this, but I see that the Fragile tape is extremely poor quality and is advertised as quality; it tears how it should not and the colour is transparent, the colour black also comes off on the tape that's left on the roll. Extremely cheap product. And the communications have not been great, for example, there is no phone number. It says that you can send back the product at their cost if it is faulty and they are stalling on this like many business owners do not have time to sort out packaging tape issues - so I will not be dealing with this company again. What a waste of money $40. 5rolls
22 november 2022
I am a new customer
I am a new customer. Online order. Excellent website. Very prompt shipping. Goods as described. Highly recommended.
3 november 2022
I am extremely disappointed in the…
I am extremely disappointed in the product. It was not What was advertised as the product I was receiving. I was also very disappointed with how when I raised issues with the purchase that I was advised that it was my issue that the product was not what they claim to be selling. I will never be dealing with this company again and would advise viewing product before purchase to anyone else.
20 september 2022
Purchase & Pickup
Very happy with online purchase and pickup was perfect. No hassle and warehouse had my order ready and waiting for me.
8 september 2022
Purchased from a pic on their site
Purchased from a pic on their site, was not the product I received. Emailed to sort and got a phone call, had trouble understanding the person asked for an email response instead but they didn't listen so struggled through the call. Was not impressed with the call or the person - couldn't even spell my name correctly when they emailed. Was told I had to email and explain why the product was not the correct one - never struck that before, apparently telling them it was not what was shown in the pic and not what I ordered just didn't cut it.....so I sent the email and then nothing. Finally got a response from someone at the company, whoever they were they were efficient, sent me labels to return along with a tracking link once I had dropped them at NZPost and we got the product sent back and a full refund. I was disappointed that they had no explanation for the wrong product being sent and didn't seem to care that the picture was incorrect on their site. I would have only rated them with one star, the customer service person I dealt with last was their saving grace.
31 augustus 2022
Fast and friendly service.
I had a query which was followed up on immediately. Product was shipped PROMTO but delayed somewhat nearer destination. Happy with product and discount FLUTEBOARD 5mm Thanks
31 augustus 2022
Great communication and services
30 augustus 2022
Did fine just dont like being hounded…
Did fine just dont like being hounded for a review
And dnt what to be signed up to stuff
28 augustus 2022
Plastic drop sheets & tape combo
Definitely 5 stars
Fast and easy
Very reliable and good communication
25 augustus 2022
Quick easy purchase
11 augustus 2022
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.