Prints10 offers parents and grandparents some outstanding posters, pictures that can be customized. One of my grandsons plays lacrosse so I wanted to recognize his efforts to become a really good lac... Toon meer
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When you toggle between any color, settings were cleared. What I thought was still under softball was reset to baseball. PRINTS10 has not been responsive and would not help rectify the issue. Now I ha... Toon meer
Bedrijf heeft geantwoord
Easy to order, although there were so many options. Originally, I clicked on an option where the baseball player looked big... like an adult. But then I noticed another option in which the basebal... Toon meer
At first i was skeptical about ordering it, I’ve been burned a couple of times. But i did it i ordered it and BOOM! Just like that my wife likes me again! It’s perfect she loves it and we can’t wait t... Toon meer
4,1
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56 reviews
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My original picture did NOT have a…
My original picture did NOT have a dripping on the nose and also very blurry picture . The preview they give you does not allow you to enlarge the picture to see details but the picture with the drips from nose was awful. They should check their work before delivery I paid over 80.00 for a nose dripping pic to you think i am going to hand this. They don't want to accept my return.
10 juni 2026
Review zonder uitnodiging
Antwoord van Custom Home Decor
The so - called “drip” near the nose is actually the nose connecting with the other person’s hair. Since the original photo has a low resolution of only 59.6KB, when we enlarge it to a 24*16 inch canvas, it won’t look sharp enough, which makes it seem like there’s something near the nose visually. We made the product exactly as per the design preview, so this has nothing to do with our product quality. During our negotiation, we asked the customer to provide a high - res photo of the received item, but we never got one. I want to say that if the customer isn’t satisfied with the visual effect of the received product, they can provide another high - res photo, and we’ll offer a discount to remake it.
Quality product
Quality product! Great customer service! Fast shipping!
10 juni 2026
Review zonder uitnodiging
It was easy to design
It was easy to design. The quality is great
10 juni 2026
Review zonder uitnodiging
The actual item is nothing like what is…
The actual item is nothing like what is advertised. It is a small plexiglass picture of a baseball mitt and glove with the name inside it but it’s a plexus. It is not an actual brass or goldish glove with the ball inside it is false advertising and I will never purchase from them again.
9 juni 2026
Review zonder uitnodiging
Antwoord van Custom Home Decor
We sincerely apologize that the product did not meet your expectations. We understand your disappointment. However, we want to clarify that there is no false advertising involved. The product is designed to present a golden-brass aesthetic, but we clearly state the actual material specifications in a prominent section on the product page. It is made of plexiglass, not solid brass or gold-plated metal.
Unclear shipping timelines and refused a partial refund
I placed an order (Order #89004) with PRINTS10 on May 15th for two items, one of which I explicitly needed by May 30th. The package did not arrive until June 2nd. The company did not clearly communicate or express how long production and transit would actually take at checkout; if they had, I never would have ordered. Because the item arrived late and missed the date I needed it for, I contacted customer service to request a partial refund for just that single item. They completely refused to help. I was extremely disappointed in the lack of transparency regarding delivery times and their rigid customer service. On top of that the quality of the products were just okay and definitely not worth the amount of money they charged for them. I don not recommend you buy from PRINTS10!
3 juni 2026
Review zonder uitnodiging
Antwoord van Custom Home Decor
We sincerely regret that your order arrived after the date you needed it for your gift.
We first received your email on May 27th regarding your time-sensitive request. Once we were made aware of your deadline, our team reached out to the carrier multiple times to expedite the delivery. However, your order was actually delivered within the timeframe stated in our shop’s policies. Our terms clearly outline that custom items require a certain production period before shipping.
Had we known about your specific deadline prior to your purchase, we absolutely would have provided a clear timeline and arranged for expedited processing for you. Because the order was delivered within our stated policy window, we are unable to issue a partial refund.
We also take your feedback regarding product quality seriously, though we are sorry it didn’t meet your expectations in terms of value. We appreciate you sharing your experience.
I ordered 2 prints that were damaged…
I ordered 2 prints that were damaged and the company wants me to use an iron on vinyl which is insane, but no worries you can keep my money and I'll just throw out the damaged product. Furthermore I will never order anything from this company again....doesn't matter but my order number was 72205
13 mei 2026
Review zonder uitnodiging
Antwoord van Custom Home Decor
Regarding order #72205, we emailed you on May 14th offering a free replacement. We’re just waiting for you to confirm the changes you requested (names and framing) so we can send it. We sent several follow-ups but haven’t heard back.
We are not asking you to fix the item yourself. We are ready to send a brand new replacement as soon as you confirm the details. Please check your email (including spam) so we can fix this right away.
Scam terrible product wysinwyg..what you see is not..
Scam. I sent a photo and they did a proof. The received product was nothing like the proof. Most of the dogs head was cropped...the color was terrible. Has to be a Chinese company because based on the reviews...no response. I'm sure if I want a credit I'll have to return it postage paid to China. Happened before
1 mei 2026
Review zonder uitnodiging
Antwoord van Custom Home Decor
We are so sorry to hear about your experience. What you described regarding the cropping and color is absolutely not our standard. Please email our support team at [customerservice@prints10.com ] with your order number. If we confirm it is a manufacturing error on our end, we will gladly provide a free reprint.
My experience with Prints10 a company…
My experience with Prints10 a company in Edison N.J. was not a good one. I had a portrait made that had a misspelling and was not notified about the misspelling. The company said they were not responsible for the misspelling..,though they have no desire to proof read the text. When I asked for an explanation , they told me to buy another print with a minimal discount. This company should be avoided at all costs
Vincent Smith
15 april 2026
Review zonder uitnodiging
Antwoord van Custom Home Decor
Hi Vincent, we sincerely apologize that you were unhappy with your experience. As a high-volume custom print shop, the personalized text (names, dates, etc.) on our products is printed exactly as submitted by the customer in their order. Because we process thousands of custom orders daily, we rely on customers to double-check their spelling at checkout, which is why we don’t offer manual proofreading. However, we completely understand how frustrating a typo can be. As a gesture of goodwill, we did offer you a significant discount on a replacement order, though we’re sorry this didn’t meet your expectations. We take all feedback seriously and are always looking to improve.
A Stunning Representation of my Soul Dog
I just received my custom portrait of my Doberman, Cruiser. There are no words to describe the incredible quality of his framed image. So real and lifelike!!! Incredible detail. And a few tears shed along the way since he crossed the
🌈Bridge this past year . What a beautiful memory this makes!!!
The colors are true and the black frame is perfect!!! It came quickly and already occupies a place of honor in my home.
I will definitely have more portraits done in the future.
24 maart 2026
Review zonder uitnodiging
Cheap
I ordered a print and got it kinda fast but paid extra for a frame and all it was just cheap wood the print wrapped around.paid to much.
17 december 2025
Review zonder uitnodiging
Antwoord van Custom Home Decor
We deeply apologize for didn’t meet your expectations. We offer three distinct framing options. Each one is thoroughly explained with both images and text to ensure our customers can choose the one that best suits their needs. If you have any comments on the received order, please contact our customer service and we will definitely help you solve it. Thank you for your understanding!
As Expected
I ordered three canvas pictures. They looked like a lovely gift idea. The website was easy to order from and wonderful to be able to preview the personalization you would be receiving. The package arrived ahead of schedule and the finished product is beautifully done.
1 januari 2026
Review zonder uitnodiging
The picture was clear and just like it…
The picture was clear and just like it was advertised. It came on time just like they said it would. My daughter and grandchildren are going to love it.
22 december 2025
Review zonder uitnodiging
Holiday personalized pictures for for our children’s family keepsake from Mom And Dad…
I decided to order two family pictures for our two children with Christmas two weeks before Christmas. I was worried I wouldn’t get in time so I sent message to customer service and they sure I would and then a week later my husband wanted on for our grandson’s family. It said in ad probably would not get to after Xmas but surprised. I received in December 23rd. They are beautiful family memories and I recommend this company. They are beautiful and service was great and can American Company.
Mary George
Manteno, Il
10 december 2025
Review zonder uitnodiging
The picture absolutely beautiful it was…
The picture absolutely beautiful it was delivered at the perfect time and in great condition thank you very much
I hope to order from your company in the near future.
20 december 2025
Review zonder uitnodiging
Beyond A Ripoff
I gave this ripoff a 1, but deserves 0 stars. I ordered the I Love You More print plenty of time for Christmas. Took my $85 and today (12/19/25) was supposedly “delivered”. FedEx sends pictures when something is delivered and the picture sent to me WAS NOT MY HOUSE!! I questioned them and, despite my insistence that the picture was NOT MY HOUSE, they insisted it was. Going to PayPal was no help. They sided with the seller. So avoid this company like the plague unless you LIKE GETTING RIPPED OFF!!
19 december 2025
Review zonder uitnodiging
Antwoord van Custom Home Decor
Hello,
Thank you for your feedback. We sincerely apologize for the unpleasant delivery experience you have encountered.
We have reviewed the details of your order thoroughly:
December 9: You placed the order, and we sent an order confirmation email.
December 12: We shipped the package via FedEx and sent you the tracking number email.
Latest Update: The tracking status shows “Delivered on Friday, 12/19/25, at 2:50 PM.” Proof of delivery, including a photo, is available on the official FedEx website.
We noted that you took several actions: you emailed our store, opened a PayPal dispute, and posted a review on this platform. We have responded to your emails promptly to inform you that we have inquired with FedEx and are awaiting their investigation results. Additionally, we have provided the accurate shipping information to the PayPal dispute team.
Once FedEx responds to us with the results of their investigation, we will immediately update you via email and discuss the next steps to resolve this for you.
We appreciate your patience while we wait for the carrier’s response.
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