Printumo Reviews 49

The print quality is absolutely amazing, and the frame was superb — really beautifully finished. As a fine artist, these details matter hugely to me, and Printumo delivered on every level. The colors, canvas, and overall presentation exceeded my expectations.

On top of that, Silas was incredibly helpful throughout the process, assisting me with setup and patiently guiding me through everything. Excellent quality, excellent service — I wouldn’t hesitate to recommend them.

Following my previous review about Printumo’s canvas prints (which I found excellent and always delivered promptly), I wanted to share my experience with their fine art paper printing service. Unfortunately, I wasn’t as impressed this time.

First, it’s not clearly stated on the website that paper prints are produced and shipped from Denmark to the UK - I only discovered this once I received the tracking information. Actually, on pages like "where is my order printed" in their Help section, it clearly states the opposite: "Customer in the UK? We print and ship from London. UK example:
If you sell to a customer in the UK, their order is printed and shipped from London, meaning: No customs fees". Without making it clear that this is not the case for fine art prints. It feels like Printumo is actually making it really hard to find this info on the website (I'm yet to find it).

And talking about custom fees, I was contacted by FedEx yesterday and I will have to pay over £100 in Duties & Taxes charges for an order of six framed prints, something I definitely didn’t expect. And I'm now thinking I will receive a similar Custom payment request for a second print order (I made two different orders).

And then longer delivery times. While the website promises fast fulfilment and production within 2–3 days, that wasn’t my experience. After dispatch (usually after 5-6 days from the order), shipping can take up to two weeks, since it’s an international delivery.

As for the product itself, the print and frame quality was decent but not on par with their canvasses. I’ll continue ordering canvas prints from them, but won’t be using their fine art paper printing service again.

I recently made my first order with Printumo for a customer of mine who bought a fine art print of my artwork with a grey passepartout from my website. It took 12 days to arrive with tracking from Denmark to the UK (within the 10 business days). I did email Printumo during the processing period to find out exactly when the item would be shipped and they were quick to respond. She loved the product, said it looked more beautiful that the photo on my website. Thank you for a great quality product.

Having struggled to find a quality POD company that specialised in Wall Art and that was easy to use I found PRINTUMO and was blown away by how much easier their platform was than others. The artwork is set to the right ratios with the click of a button, the quality at various sizes noted and the variations can be done on mass. I set up my Etsy shop in one day, having previously struggled for over 2 weeks!

I don't recommand their service.
The quality of the paper is very bad.
(No density, no texture, flat colors, blurred)
They cut the "passe-partout" very clumsily.

Super easy to get up and running with my shopify. Printumo handle all the fulfilment and shipping, which allows me to focus more on my art.

God platform hvor jeg nemt kunne oprette produkter, jeg ville sælge på min hjemmeside. God kundeservice også

Thank you very much to the team and especially to Frederick who helped me a lot, he is very responsive and pleasant and answered my questions quickly. I ordered a canvas with a frame and the quality is perfect! I'll be ordering more :).