PRISM Tech Private Limited Reviews 139

Besides the good quality products, fast delivery, the next most important factor is Prism+ great customer service. Good and fast response, not to mention it gave good advise.

The only disappointment I had was the product (TMF 330) bought was reduced in price by $50 just 2 days after during 4.4 sales. I wrote in to customer service to ask for at least a return voucher but the request was rejected. Thought Prism+ can be flexible in this matter. After all, the return voucher will be used to buy another of Prism+ product.

Bought a 55 inch tv oled for my gaming and movies nights. It was immersive and great .

The sales person explain to me in full details..when I ask question Abt the fridge...she clarify everything...make me very satisfied...I'm feel very 😊 😊 😊

Fast, generous and helpful

I’m truly grateful for the excellent service I received. From the moment I visited the store, the staff were patient, attentive, and took the time to guide me through the purchase, including explaining the 5-year warranty.
Although the TV was initially scheduled to arrive within 7–10 working days, I mentioned that I would be traveling abroad soon. I really appreciate how they went the extra mile to arrange an earlier delivery for me.
The delivery team was also very helpful and ensured everything was properly set up. While I experienced a minor issue with the TV’s color brightness, their response was quick and professional, and I feel well supported as they work on a solution.
Overall, I’m very thankful for their dedication, professionalism, and care. It has been a smooth and positive experience.

The sales person is knowledgeble on the product thus able to recommend which suite your style and budget.
However, it would be nice if he/she have knowledge of the coming event and advice customer accordingly. This would surely built a lasting consumership.

Good service

From the day I make my way to Nex. The sales person explain to me (so sorry forgot his name). Did not pressure me anything. Giving me a good price. Take me a day to make a decision.

Surveyor come over and we had a good chat and exchange ideas.

Installers came install and clean the place up.

Customer service contact me for arrangements.

Everything is smooth sailing. I just hope the unit can last at least 5 years. If it does, the next 5 years I may be fitting my house with Prism+ products.

Excellent sales service and installation service. Excellent value for money

Aside from one of the staff coming in to fix my TV dropped my sound bar slightly on the floor after unboxing. The rest was done professionally. All was set up fast and swiftly.

Overall is very good except the 3rd party delivery which came too early and roughly just deliver the fridge.

Excellent products, best its loxal. Efficient staff and are very helpful and they really know their job. Helpful and knowledgeable site surveyour and experienced technicians, who completed installing my 5 FCUs and 2 Condensers in less than a day. Thank you Prism+!

Responsive customer care. Professional installer and good quality products.

From the beginning, we were introduced to Prism+ by our family friends, which led us to visit their shop at Tampines Mall.

We were assisted by the salesman, Faozy, whose knowledge of the Prism+ products was excellent. He explained every detail clearly and made sure we understood everything we needed to know.

From the sales process to the installation, our whole journey went very smoothly. Even the online customer service team was very helpful in assisting with our delivery arrangements.

There are still a few more items that we plan to get from Prism+, and it will definitely be a place we return to again. 😊

Everything is perfect, from the sales person, customer service, delivery guys. Kudos to Prism. Keep up the good job!!!

Installer was well knowledge of the situation to install the aircon.. Easy to communicate.. Thanks alot to the Prism team..

Great service and attitude. Fast delivery. Worth it

I purchased a 55-inch Sony TV for my living room in 2014, followed by a 50-inch Sony and a 55-inch Samsung TV for the bedrooms in 2017. In 2022, I added a 55-inch PRISM+ TV for a third room.

So far, all the TVs have been functioning well except for the PRISM+ unit, which developed display issues shortly after the warranty period ended. Upon contacting PRISM+, I was informed that the repair cost would be close to the price of a new TV, and replacement was suggested instead. Given this, I decided not to proceed with the repair.

Based on my experience, the durability of the PRISM+ TV has been disappointing compared to my other sets, as it is the newest but the first to encounter issues.

Timely and responsive customer service
Very competitive and attractive price
Quality workmanship
Excellent overall

Compliments to the excellent job by Amir. He knows his job well and also informed me in advance that he is on his way.