Privacy Reviews 3.291

I've filed a complaint with the Better Business Bureau about their conduct. I've found their treatment of PRO subscription customers, appalling.
They are holding over $700 worth of refund payments i SHOULD have received from amazon from returning products - BUT NO! They frozen my account over a duplicate payment they got from a vendor whom i already paid....I tried to do as "Shawn" from support@privacy . com told me to do, which was to add a new payment source to clear the "$78 hold", which i did; low and behold, i could not pay that charge, the accounts decided to pause itself and WON'T LET ME PAY TO GET MY OWN MONEY BACK.....Criminal.

I recommend everyone stay far the heck away.

I’ve used this app for a couple of years now. It’s absolutely perfect for making sure your card number cannot be used for any other than its intended purpose. It also allows me to avoid giving out my actual name and address for online services that don’t need that information. It’s super easy to use.

Being able to use multiple card numbers gives me flexibility and security so I won't worry about getting overcharged when I'm not expecting it and being able to secure my account against unauthorized charges from vendors that may have my card number from an unrelated transaction. You guys are awesome!

Privacy makes it easier for me to buy things online. We all know that nothing is really safe anymore, especially online.
With Privacy I'm able to create cards that are directly linked to my bank account, set limits, restrictions and not worry about forgetting to cancel a subscription (THANK YOU).
I don't have to worry about my card number getting leaked and passed around then someone taking the little we have saved. No need to add to credit card debt by hiding behind big CCs for protection.
You can also spend category limits, track spending, etc. Or just keep it simple, kid wants game on store, give kid card number, set X $ limit or as one time use, don't worry about your kid subscribing to anything or re-using for other purchases (I see it a lot with other parents).
Ok, I'm ranting, anyway, 100% recommend. Free, safe, and easy to use!

I tried to top up my balance two days in a row. And I still couldn't do it. Communication with support takes not just a lot of time but days!!! What kind of service is this if even at the stage of replenishing the balance, critical problems arise out of nowhere. And what if the funds are withdrawn from the account or simply stolen? This is the worst service I have ever encountered. Don't waste your time! Now I will ask to delete my account, I hope it will take at least a week.

I love Privacy.com! It is a great product. My son told me about it. It is a wonderful and safe alternative to using your debit card or credit card while online shopping. It is so easy to use. The single use virtual cards are perfect for those times when you don’t want to use your debit card or credit card for online purchases.

I reached out to Privacy.com because I needed higher spending limits for a large, one-time business purchase (~$25,000). I was clear from the very beginning about my needs and timeline. Instead of telling me they couldn’t help, they strung me along—insisting I open a business account, making me go back and forth for days, and even pushing me to spend 90 minutes on the phone with the IRS to get a form no other bank or vendor has ever requested.

And after all that? They gave me the same generic rejection they could have sent on day one.

They completely ignored the context I gave them. Their support rep gave robotic responses and showed zero regard for the time I invested trying to do this the right way. I was transparent, patient, and cooperative—and got nothing but canned replies and ultimately a flat-out dismissal.

Privacy.com is not equipped to handle real business needs. I’ll be moving all current and future spending to a better platform as soon as I find an alternative—and I’ll be sharing this experience on every platform that lets people know what to expect.

Privacy.com has a great user interface and customer support, making it very easy to manage numerous virtual cards. Privacy.com is an essential tool for anyone who values their financial privacy and security. Thank you Privacy.com!

This app/service is perfect!

stared trading in June 2025 with Fintiwall Pro applied over 6 weeks ago for a drawdown, Still waiting I read afterwards a revue that said it was a scam i should have taken note. Also I get around to calls a weeks from them and as I answer they hang up. weird.
BEWARE

Funny how this company is about privacy....when you try to link your account, they use a THIRD PARTY (notice the shift in liability). Then they say that when you link your account "you agree to share BALANCE information of your account[S]". I tried to call the company to request clarification. You get a voice mail immediately. Chat "support" is a BOT, even when you ask for a human. This is a business you want to have access to your bank accounts????

I’ve been using Privacy for a while now, and it’s been a game-changer for managing my online payments securely. The ability to create virtual cards with spending limits and merchant locks gives me complete control over my transactions. Whether I’m shopping online or subscribing to services, I never have to worry about hidden charges or fraud.

The interface is clean and easy to use, and their customer support has been responsive whenever I’ve had questions. Plus, knowing my real card details are never exposed adds an extra layer of security that every online shopper should have.

Highly recommend Privacy to anyone looking for a smarter, safer way to pay online!

I recommend Privacy for EVERYONE. If you use the internet and make purchases you need privacy. If you have kids that you need to hand over a card to you should use privacy. Business Owners that need to purchase and track subscriptions and free trials. This is the best service ever.

Free service is great!

The basic services they give for free are fantastic. I've been using them for half a year now. Prevent companies from tracking your credit card, and prohibit surprise fees or auto renewal companies try to nickel and dime you with.

- Today I canceled a streaming subscription that tried to automatically renew above the original promotional price. Privacy sent me a notification of their failed transaction because it was above the limit I set on the card for that subscription.
- A few months ago I used on a hotel laundry service so they didn't get direct access to my main card.
- I used it for a one time ever charge for computer software
- You can even use it for a PayPal account when businesses or services require one.

Set your card amount to a monthly limit, yearly limit, total limit, or a one time use limit. I've got money back on refunds from errors fixed by incorrect charges too.

Your service has just successfully operated. It is simple to use and set up, allowing users to quickly restore the original service or proceed with payments.

The ultimate privacy of buying things online without your real name and address being attached. Also good for managing subscription services by having individual cards tied to them. A+

This service is a MUST in this current day and time. I'm soo happy to be able to use it on the as needed. It has been huge for me in many different occasions.

This is a company that I’ve grown to trust over the last couple of years. I have not had a single problem. I rely on their consistency and transparency.

amazing service, really changed the way i operate on the internet as a whole! thanks, privacy.com

Very easy to use, merchant locked virtual cards mean I don't have to worry as much about my card getting stolen online and used all over.