Private Blood Tests Reviews 

255
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great customer service, the team were very helpful and made the whole process 'painless' .. apart from the needle lol, but seriously, very impressed, would highly recommend

Beoordeeld met 4 van de 5 sterren

Experience was good, buying the test was easy and the staff at Hartswood hospital were friendly. The blood test was taken quickly and there was no waiting around. The test results arrived before e... Toon meer

Beoordeeld met 5 van de 5 sterren

After several failed attempts to obtain a specialist blood test to determine if I don’t suffer from a blood disorder run in the family I found Private Blood Tests able to complete this test. After... Toon meer

Beoordeeld met 5 van de 5 sterren

The blood tests are easy to book, the packages provide good cost effective way to test various things. the hospital provides flexibility and ease to find an appropriate appointment time. Sadly, my r... Toon meer

Bedrijfsgegevens

  1. Bloedonderzoek

Geschreven door het bedrijf

This service commenced in 2012 and enables you to request fully accredited UKAS ISO5189 pathology testing at up to 31 Spire Private Hospitals rated either Good or Outstanding by the Care Quality Commission. With Phlebotomy and our own GP referral included, samples are analysed across Spire's own Laboratory Network and results are sent straight to your inbox. This is an all-in-one VIP service, not a DIY postal kit.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

255 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(255)

52 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Good and fast

Quite accessible and straight forward. I auppose could add an estimate of when you could take the blood test before paying, but the website customer support site was very responsive so got an answer.

11 oktober 2024
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Antwoord van Private Blood Tests

Hi Larry

Thank you for your feedback! We are delighted to hear that you had a positive experience with us.

Please let us know if we're able to help you again.

Kind Regards
Blue Horizon Team

Beoordeeld met 5 van de 5 sterren

Easy to purchase on the website

Easy to purchase on the website, and info sent without delay results returned within 9 days as specified making the experience easy to use, one thing I would say is the hospital we used wasn't as easy to book the appointments with I had mixed instructions on how to do it stating it had to be done on the website, in the end I had a nice lady who dealt with the appointment bookings and all was sorted.

10 oktober 2024
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Antwoord van Private Blood Tests

Thank you for your feedback, Stephen.

We are delighted to hear that you had a positive experience with us, apart from the issue of booking an appointment which we are glad we were able to resolve for you.

I'll pass your comments on to the Medical Secretaries involved with your order and your results.

Please let us know if we're able to help you again.

Kind Regards
Blue Horizon Team

Beoordeeld met 5 van de 5 sterren

Blood test result come quick

The communication via email to arrange the blood test was clear and straightforward. We visited the nearby hospital for the test and were attended to promptly, with minimal waiting time. The test results were ready within a week, which was impressively quick. Overall, a smooth and efficient experience. Thank you

23 september 2024
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Antwoord van Private Blood Tests

Thank you for your feedback! We are delighted to hear that you had a positive experience with us.

I'll pass your comments on to the Medical Secretaries involved with your blood test.

Please let us know if we're able to help you again.

Kind Regards
Blue Horizon Team

Beoordeeld met 5 van de 5 sterren

Thyroid tests

Easy to follow as was the results

17 september 2024
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Antwoord van Private Blood Tests

Hi Sara

Thank you for your feedback! We are delighted to hear that you had a positive experience with us.

Please let us know if we're able to help you again.

Kind Regards
Blue Horizon Team

Beoordeeld met 5 van de 5 sterren

Very reliable & very quick service…

Very reliable & very quick service will definitely use this service again

15 september 2024
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Antwoord van Private Blood Tests

Natasha, thank you for letting people know of your positive experience with Blue Horizon!

We are delighted to hear you had a positive experience with us.

Kind Regards
Blue Horizon Team

Beoordeeld met 5 van de 5 sterren

Easy and stress free

Easy and stress free way to get a blood test with complete copy of results. Grateful to be able to use this service for tracking our health.

10 september 2024
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Antwoord van Private Blood Tests

Heather, thank you for your kind words. We aim to keep you informed every step of the way and we're pleased that you are happy with our blood testing service.

Kind Regards
Blue Horizon Team

Beoordeeld met 5 van de 5 sterren

Very positive experience

Very positive experience, was easy and simple instructions through email and very helpful friendly reception and nurse. The results were quick and in the time frame that was stated.

16 september 2024
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Antwoord van Private Blood Tests

Hi Lisa, thank you for your positive feedback - we are glad to hear that you found our blood testing service met your expectations from start to finish.

Please let us know if we're able to help you again.

Kind Regards
Blue Horizon Team

Beoordeeld met 5 van de 5 sterren

Highly recommended and worth the money

I decided to have private blood tests done due to feeling tired all the time, and generally feeling under the weather. Booking the test was easy and straightforward, and I was given a time slot in a short period of time, at a time that was convenient. The blood test itself was easy and the medical staff very pleasant. I was expecting the results to be with me around 2 weeks after the blood sample was taken, but I was pleasantly surprised to receive them within a week. I opted to have the Dr's comments upon my results, which I found to be extremely helpful. The results themselves were easy to understand, and showed clearly whether my scores were below, above or on target. I would definitely recommend anyone who wishes to have private blood tests done, to use this company, and I will be looking to have my test repeated in 6 months, to see whether anything has changed.

2 september 2024
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Antwoord van Private Blood Tests

Hi Joanne

Thank you for your feedback, and also for your recommendation! We are delighted to hear that you had a positive experience with us.

I'll pass your comments on to the Medical Secretaries involved with your kit and your results.

Please let us know if we're able to help you again!

Kind Regards
Blue Horizon Team

Beoordeeld met 5 van de 5 sterren

Quick and easy

Quick and easy, incalculable for peace of mind or for early results where you suspect something isn’t right.

29 augustus 2024
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Antwoord van Private Blood Tests

Thank you for your feedback! We are delighted to hear that you had a positive experience with us.

Please let us know if we're able to help you again.

Kind Regards
Blue Horizon Team

Beoordeeld met 5 van de 5 sterren

Straightforward from start to finish

The whole experience was straightforward from start to finish and I would definitely recommend this company.

2 september 2024
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Antwoord van Private Blood Tests

Hi Lulu

Thank you for your review of the service you received from Blue Horizon, and also for your recommendation.

Please let us know if we're able to help you again!

Kind Regards
Blue Horizon Team

Beoordeeld met 5 van de 5 sterren

❤️Satisfied

❤️Satisfied

30 augustus 2024
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Antwoord van Private Blood Tests

Hi K

Thank you for your feedback! We are delighted to hear that you had a positive experience with us.

Kind Regards
Blue Horizon Team

Beoordeeld met 5 van de 5 sterren

Fast and efficient service

Fast and efficient service. Good report from the doctor

27 augustus 2024
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Antwoord van Private Blood Tests

Thank you for your review of the service you received from Blue Horizon!

Please let us know if we're able to help you again.

Kind Regards
Blue Horizon Team

Beoordeeld met 1 van de 5 sterren

Blue horizon

Blood results were incorrect

13 augustus 2024
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Antwoord van Private Blood Tests

Hi Sylvia

We're sorry to hear that you felt your results were incorrect. Could you please provide us with more details about what specifically seemed incorrect? You're welcome to email us at assistance@bluehorizonmedicals.co.uk.

As I understand, our online chat and results team assisted you promptly, and you mentioned that you no longer needed the doctor’s comments on your results. Additionally, your results were delivered a day earlier than expected.

Kind Regards
Private Blood Tests Team

Beoordeeld met 4 van de 5 sterren

Really good service

Really good service, however the appointment booking part was a little confusing. It asks you to select a date & time (which is pointless), as you also have to call the relevant hospital to book.

21 augustus 2024
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Antwoord van Private Blood Tests

Hi Steve

Thank you for your review of the service you received from Blue Horizon.

Also, thank you for your feedback regarding the issue you encountered, we are always looking for ways to improve our service - if you experience any issues in the future please let our team know via email or live chat and they will be more than happy to assist.

Kind Regards
Blue Horizon Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, quick results

12 augustus 2024
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Antwoord van Private Blood Tests

Thank you for your feedback! We are delighted to hear that you had a positive experience with us. Providing fast turnaround times is one of our top priorities.

We're always happy to assist.

Kind Regards
Blue Horizon Team

Beoordeeld met 3 van de 5 sterren

Good but not perfect

Very straightforward dealing with Blue Horizon and would recommend. Unfortunately, the hospital taking the blood appeared completely lost as to how to process the private blood test which made the process a little nerve-wracking. But we got there in the end and I suspect this is a Spire problem rather than a Blue Horizon issue.

14 augustus 2024
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Antwoord van Private Blood Tests

Thank you for your review of the service you received from Blue Horizon, and also for your recommendation.

Also, thank you for your feedback regarding the issues you encountered at the hospital, we are always looking for ways to improve our service - if you experience any issues in the future please let our team know via email or live chat and they will be more than happy to assist.

Kind Regards
Blue Horizon Team

Beoordeeld met 5 van de 5 sterren

Easy to deal with treat very well in…

Easy to deal with treat very well in the hospital
I'd recommend to anyone

13 augustus 2024
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Antwoord van Private Blood Tests

Ryan, thank you for your wonderful review of the service you received and also for your recommendation!

We're always happy to assist.

Kind Regards
Blue Horizon Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Does what it says on the tin. Thank you.

12 augustus 2024
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Antwoord van Private Blood Tests

Thank you for your feedback! We are delighted to hear that you had a positive experience with us.

Kind Regards
Blue Horizon Team

Beoordeeld met 5 van de 5 sterren

Excellent private company for private blood tests

My GP only does the standard cholesterol blood test and I wanted to have a lipid profile blood test as it gives a whole detailed view about your cholesterol, HDL LDL etc. I found the private company on Google and was happy how both fast and easy it was to order the blood test. I was able to book the appointment with the phlebotomist Outpatients at The Spire Hospital Solihull. (Something you can never do at NHS Hospitals) The Spire Hospital staff could of been better though as they are private. They saw me almost 10 minutes late because they mixed my name up with another patient. Not ideal when you have been fasting over 12 hours. I attended with a family member. The phlebotomist said the room is quite small. I showed her my disabled access card which states I must have a plus 1 attend with me due to my invisible disabilities. She then said that is fine. I found the room bigger than my bathroom and you could easily fit 10 people in there. She then asked what current work role am I in. I was confused she pointed to my sunflower layard (the one that holds my disabled access card) I said it's my disabled access card. Maybe she hadn't had her morning coffee. She told me my results would take 7 days something else which wasn't true. I was quite shocked at the dizziness of the staff for a private setting. I received my results 2 days later. I was very happy at the speed of receiving my results and the Doctor who explained them. I would definitely use them again and highly recommend them. However Spire staff I believe should maybe attend a customer service refresher course. Good job the private blood tests provider actually pre-warn you not to give your payment details to Spire as they invoice the company. Be warned that Spire hand you a tablet to put your details in and they ask for your payment details on there. I didn't put mine but people could easily do it in error but please don't otherwise you will be billed twice.

8 augustus 2024
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Antwoord van Private Blood Tests

Thank you for your review of the service you received from Blue Horizon, and also for your recommendation. We are glad you are happy with the ordering process through our website!

Also, thank you for your feedback regarding the issues you encountered at the hospital, please accept our apologies - we are always looking for ways to improve our service - if you experience any issues in the future please let our team know via email or live chat and they will be more than happy to assist you.

Kind Regards
Blue Horizon Team

Beoordeeld met 5 van de 5 sterren

Although tricky to make effective…

Although tricky to make effective contact initially they did come good by expediting important tests

7 augustus 2024
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Antwoord van Private Blood Tests

Hi Sam

Glad our results team were able assist you when you needed interim results. You can always reach us online via our web chat between Monday to Friday , 9am to 5pm. Let us know if we can help further.

Kind Regards
Private Blood Tests Team

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