Dude on the phone sounded like he’s never worked a customer service job in his life, pretty rude honestly. Would sigh whenever I asked for clarification and say “What?” In an annoyed tone instead of... Toon meer
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Lees wat reviewers zeggen
Contacted Frank, from Frank's FixIt Handyman services, to fix our exterior door that was not closing. He came first thing the following morning and kept contact with me via text on his way to the hous... Toon meer
Bill was very friendly and helpful in rekeying all of the locks in our home. We had a problem with one of the keys not working, as well as one the locks on the bedroom door having an issue. Bill was q... Toon meer
John is the best. He was punctual and efficient. Rekeyed 4 locks in no time. One of the locks was actually keyed different, but didn't say a word about the extra effort and didn't charge for it either... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Frontdoor is a company that’s on a mission to make home ownership simple. We have the culture and drive of a billion-dollar startup, and are committed to transforming the home services industry. Our company has more than 50 years of unmatched expertise as the nation’s largest provider of home service plans. Last year, we responded to more than four million service requests from customers who depend on us for financial protection and professional repairs when a covered item breaks down. At Frontdoor, we wake up every day and obsess about how to take the hassle out of our customer’s lives. We’re inquisitive and innovative, never satisfied with the status quo. We solve problems and make lives better, and enjoy what we do. Our leadership team has a dynamic mix of experience in disrupting industries, changing how consumers receive products and services, creating leading digital platforms, and ensuring a world-class customer experience. They don’t just talk about culture, they live it, and it's one of ownership, accountability, problem solving, and doing great things every day. Our family of brands includes American Home Shield (the home warranty plan industry founder and leader), HSA, Landmark and OneGuard. We serve more than two million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ over 60,000 technicians.
Geschreven door het bedrijf
Contactgegevens
3400 Players Club Parkway, Suite 300, 38125, Memphis, Verenigde Staten
- (888) 716-0967
- pro.frontdoor.com
4,5
Uitstekend
533 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 35% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Everything went well with our air…
Everything went well with our air conditioner repair.
But, the letter we received following the repair was kinda confusing! We were not really sure what it was supposed to mean and had to call the company to find out.
The letter made it sound like we owed more money or something. Kenny our repair man found out it was still under warranty and took care of it.
You could have skipped the denial letter!
19 mei 2026
Rekey project went extremely well
The locksmith was fast, friendly, and knowledgeable. And setting up the appointment was easy. Great job. 👏🏻
19 mei 2026
Ahs is really going down heel they can or choose not to
They have really, really gone downhill. It seems like they never have any service providers to come out. I don't know what's going on, but I wish they would really get their stuff together, because I really, really liked American home shield. We've been with you guys for 20 years. And they said, we only been with them 4 2.So I don't know how that works either
19 mei 2026
Outstanding Service
Bryan from AllSouth Heating and Air did an outstanding job. His communication was excellent from start to finish, and he took the time to clearly explain the issue, the diagnostic process, and the recommended solution. He was professional, respectful, and very knowledgeable about the system and equipment. It’s obvious he has strong technical expertise and takes pride in doing quality work the right way. Highly recommend Bryan and AllSouth Heating and Air.
15 mei 2026
Non-transparent Pricing
Front Door Pro was hired as a package deal through Moen / Farmers Insurance. Classic bait & switch operation - this is documented all over the internet. They give you the $300 "discounted rate" for the Plumber. Then they come and advocate for more work, when they know you have already invested the time in the process. I was then stuck with another $440 for a loop to add a few feet of pipe. The total job took 1 hour - so $740 was my "discounted" rate for 1 hour of work and a few parts. Could be good - but for now, is a SCAM. Plumber was nice though.
11 mei 2026
Review zonder uitnodiging
Nice experience!
Nice experience. Friendly tech person. Explained everything. Suggested info for the figure and a possible new system. Would use again.
19 mei 2026
Oxi Fresh carpet cleaning,
Oxi Fresh carpet cleaning,
Very pleased. I needed my dad’s carpet cleaned the next day. They were very accommodating. Ignacio was a pleasure, he was very professional.
Thank you for meeting my needs. I would definitely recommend and use them again.
12 mei 2026
I was able to get my appointment with…
I was able to get my appointment with Tru Tech after s second call, however, Tru Tech did a great job. Thanks for your help to solve our inquiry.
12 mei 2026
My experience was great because when I…
My experience was great because when I called for service they were connected to Pro Frontdoor. I received a phone call to set up an appointment, date and time for Technician to come out to service my AC units.
12 mei 2026
Technician very helpful
Technician very helpful, answered all questions. Explained the service to my satisfaction
5 mei 2026
Awesome job!
The team showed up early, got everything put together quickly and left everything clean. Communication was often and clear every step of the way.
6 mei 2026
Called and arrived when they said they…
Called and arrived when they said they would. Explained what they were doing & why. He was friendly and professional
5 mei 2026
prompt and efficient
5 mei 2026
Quick and effective.
5 mei 2026
Punctual and efficient
5 mei 2026
The Frontdoor Pro who did the A/C tune…
The Frontdoor Pro who did the A/C tune up was a top shelf professional at his job. Sadly, I don’t recall his name, but his work was top shelf.
22 april 2026
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