The entire experience has been fantastic. You can tell they care about their customers because they went above and above to help me with my request. I'm really pleased with the customer service and pr... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Just ordered some vanities and basins from Prodigg and this is my 3rd order with them. Their website is very detailed, informative, it's great how there are options on certain items which allows you... Toon meer
Bedrijf heeft geantwoord
They were happy to take my money in early may 2021 knowing fair well that their company was in a hole for 2 years! But proceeded with emails right up until early December promising me that I would sti... Toon meer
Online order, good. Sales staff (phone), great. Dispatch, useless. Wait 8 days to get from warehouse, had to chase up via email requesting tracking number, was in process of arranging delivery pick... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We pride our self on supplying the most affordable bathroom products with the highest quality finish to the Australian market. We like to receive all reviews positive or negative to help us understand our customers needs better and to continually improve our processes. Please remember when leaving a review to take into account the over all experience being product quality, value for money and customer service experience.
Contactgegevens
Gate 2, 11-21 Forge Street Blacktown, 2148, Blacktown, Australië
- 1300 132 514
- info@prodigg.com.au
- prodigg.com.au
3,8
Goed
345 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very helpful staff and service
Very helpful staff and service. Very happy to help with my colour dilemmas and provided great advice. Made the choice easier.
11 september 2019
Review zonder uitnodiging
Antwoord van Prodigg Bathrooms
Thank you Anita glad we could help with the decision making process as well :)
Excellent bathroom mirror
Purchased a bathroom mirror. Quick delivery, excellent product!
20 augustus 2019
Review zonder uitnodiging
Antwoord van Prodigg Bathrooms
Thank you Nick!
The products are nicely finished and…
The products are nicely finished and work well would recommend just had issues with the courier taking way to long
19 augustus 2019
Review zonder uitnodiging
Antwoord van Prodigg Bathrooms
Thank you Riley
Fast delivery, good communication, product matches listing
Super fast delivery for instock basin to Perth, WA - arrived within about one week. The product looks the same as on the site. I asked a question via email prior to purchase and received a response within 24 hours. I would use this company again for similar items.
15 augustus 2019
Review zonder uitnodiging
Antwoord van Prodigg Bathrooms
Thank you Tracy we appreciate this review.
Beautiful product with quick delivery
Beautiful product with quick delivery. I had one small issue which was handled very efficiently to my satisfaction...I would not hesitate to recommend Prodigy Bathrooms
14 augustus 2019
Review zonder uitnodiging
Antwoord van Prodigg Bathrooms
Thank you so much Kerrie
Smooth transaction
Smooth transaction. Quick delivery and good communication.
Would recommend as a seller.
3 augustus 2019
Review zonder uitnodiging
Antwoord van Prodigg Bathrooms
Thank you for leaving us a review. We would love to see the look you create don't forget to tag us on social media!
Antwoord van Prodigg Bathrooms
Thank you for taking the time to leave us a review. We would love to see the finished look don't forget to tag us on social media!
Good buying experience
Good buying experience. Delivery took longer than ideally expected and can be improved
31 juli 2019
Review zonder uitnodiging
Antwoord van Prodigg Bathrooms
Thank you Wilson we appreciate the feedback :)
Mixed review
Ordering is easy, but then taking delivery takes longer than it should... I’m still waiting for an item that was in stock over a month ago...
23 juli 2019
Review zonder uitnodiging
Antwoord van Prodigg Bathrooms
Hi Adrian, We are glad the ordering process was simple - we apologise for the delay in stock but would love to hear the feedback on the product once received :)
Very happy with look of our purchase
Very happy with look of our purchase - not installed yet.
We were however disappointed with delivery. We were told it would be delivered by a certain time and we drove 450kms to pick it up from our son's house, however it was not delivered until the following week. By then we had to return to our home. We had to make other arrangements to get it from Maitland to Coffs Harbour.
22 juli 2019
Review zonder uitnodiging
Antwoord van Prodigg Bathrooms
Hi Jill, We apologise the timing didn't pan out for delivery but we are glad you like the products :)
Communication was a little repetitive
Communication was a little repetitive, but other than that, the bath arrived quicker than expected, and was in perfect condition.
19 juli 2019
Review zonder uitnodiging
Antwoord van Prodigg Bathrooms
Hi Sarah, Thank you very much for the review :)
Vanity was delivered promptly and looks…
Vanity was delivered promptly and looks great can’t wait to install
18 juli 2019
Review zonder uitnodiging
Antwoord van Prodigg Bathrooms
Hi Gina - Thank you! We would love to see the finished look :)
Qualty online products
I was surprised at the high quality of the products I purchased from Prodigg, vanity was well made with quality runners and a good finish. Would buy from again.
17 juli 2019
Review zonder uitnodiging
Antwoord van Prodigg Bathrooms
Hi Pam,
Thank you very much for the review - we definitely guarantee the quality of our products at the best prices :)
Shower and tapwear
Product arrived in a timely manner and was exactly what I ordered. I haven't had them installed as yet to comment on completed effect but have high expectations.
15 juli 2019
Review zonder uitnodiging
Antwoord van Prodigg Bathrooms
Thank you Patricia we appreciate the review :)
Very poor service wouldn’t recommend…
Very poor service wouldn’t recommend you to anyone only to keep away
21 juni 2019
Review zonder uitnodiging
Antwoord van Prodigg Bathrooms
Hi Paul,
We have tried to get in touch with you unsuccessfully to discuss this review.
Unfortunately there was a mix up with the left hand / right hand side pick of your order. We have confirmed you received the order in perfect condition. It is unfortunate you feel the service was that bad to leave a 1 star review however we did get this fixed as soon as we were aware of any issues. We would love the chance to discuss further if you have a spare minute.
Regards Prodigg Team
Would use again!!!
Great, friendly and efficient.. A pleasure to deal with from the beginning.
18 juni 2019
Review zonder uitnodiging
Antwoord van Prodigg Bathrooms
Thank you very much Linda very happy to hear :)
Classic Vanity
Wallara Classic Vanity. I love the traditional style of this vanity, so much so, that I have just purchased my second 1800mm unit for my old style house. Delivery was very prompt too. Well done Prodigg!
17 juni 2019
Review zonder uitnodiging
Antwoord van Prodigg Bathrooms
Awesome feedback thank you Maree! I would love to see the finished looks from your bathroom?
The vanity arrived within 8 days to…
The vanity arrived within 8 days to Adelaide. Perfect condition. Exactly as the picture online. Really pleased with the service, quality and price.
20 mei 2019
Review zonder uitnodiging
Antwoord van Prodigg Bathrooms
Thank you very much Donna. We appreciate the feedback and would love to see the finished photos of your bathroom!
Thank you !!
Just wanted to say thank you to the team at Prodigg for helping me get my bathroom products sorted. Im not very experienced in this section so your advice and recommendations were great :) Everything was delivered perfectly how Id expect. Looking forward again to my next order!
14 mei 2019
Review zonder uitnodiging
Antwoord van Prodigg Bathrooms
Thank you Machaila we appreciate you taking the time to leave us a raving review. We look forward to working with you in the future.
Regards Prodigg
Vanity arrived broken and poor quality
Vanity arrived broken and poor quality. Shave cabinet attaches terribly. Replacements were never sent and needed PayPal to resolve. Stone top is just acrylic. Don't use this company. They suck.
7 mei 2019
Review zonder uitnodiging
Antwoord van Prodigg Bathrooms
Hi Darcy,
Unfortunately shipping this item to Western Australia without a pallet proved to be a mistake. Normally all care is taken with deliveries but this one was not palletised we apologise.
We did however dispatch a replacement for you immediately which you have signed for but we now can not get a hold of you after you reversed your transaction from Paypal. As we sent the replacement item immediately but you have now pulled a refund from Paypal we will obviously require the product back. If you can please give us a call or send an email when you get this as we can no longer get a hold of you.
NB: Stone tops are definitely not Acrylic they are iStone which is compact stone resin and nothing like Acrylic at all. This is the same stone most major bathroom suppliers supply.
Regards, Prodigg Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.