With a new build on a iMac Mini running Parallels with Windows 11 Pro VM had issues mounting the installation ISO image, resolved this but cannot run Setup, failed to find configuration file. Great r... Toon meer
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Lees wat reviewers zeggen
Bought Word 2016. For some unknown reason the .iso file would not run. After contacting support ,Kate Walker, they generously offered full Office 2016 package at no charge. This installation went wi... Toon meer
Major problems caused by having a 79 year old trying do do something best left to a teenager. Fortunately I contacted Tony Bates who assisted me over some hours to solve the problems, most probably ca... Toon meer
Happy with end result - more info about activation process would be good, but response to query was rapid and effective. Still wondering about user accounts which don't seem to be in place - despite... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Simple, safe, lightning fast
Contactgegevens
Fabian was quick and very helpful
good service
had a problem with key, quickly resolved, good service.
Thanks for your offer to help I…
Thanks for your offer to help I appreciate it .I have got my software to work thank you to Victoria for answering all my emails .Mary-Ann.
Helped me with the install
Helped me with the install - fast and helpful.
Total scam, keep clear!
I bought publisher and it won't download. Contact them asking for help, the help is vague and not helpful at all. Still don't have publisher on my computer and they won't provide a refund. Total scam
I am very happy with my purchase
I am very happy with my purchase. There were some problems with the installation of the software and I wrote to the Help&Support Service. They replied immediately and were very helpful. Everything works perfectly now.
Bang on Support
We had a technical problem the support desk reacted swiftly with a simple uncomplicated solution
We purchased Publisher for my Windows…
We purchased Publisher for my Windows 10 lap top (which has office personal 365 on it) - the publisher supplied will not work on my computer we were told to uninstall my office 365 install supplied publisher then uninstall publisher and reinstall my office 365 each time I needed to use publisher _ Honestly you got to be kidding. Productkey24 have said they will supply a publisher to work on my lap top over 1 month ago. Sick of emailing getting no reply - we are waiting till end of business today then we will start proceedings with our bank to get our money back
I totally agree this company is a scam
I totally agree this company is a scam. I had problems the moment I went onto the site and my computer was infiltrated by many PUPS. The payment for the Excel 2019 product came out of my account in about 5 seconds and then I notified them and said I didn't want the product and wanted a refund. They sent me a Declaration of Honor to verify I hadn't downloaded the product (which I didn't) and promised a refund of $79.99. Two months later I'm still waiting for the refund and keep getting fobbed off with emails saying it's the bank processes which are causing the delay for the refund. Don't touch this company...they are not in Australia either as their site seems to indicate...
Excellent and prompt service
Excellent and prompt service. Sofie very efficient and knowledgeable. I had problems loading and adding a programme but Sofie logged into my computer remotely and quickly reinstalled and made it work. Very happy now. A big thank you to Sofie and company for your knowledge, help, promptness. Would definitely recommend you.
Happy with end result
Happy with end result - more info about activation process would be good, but response to query was rapid and effective. Still wondering about user accounts which don't seem to be in place - despite provision of login details and password. Thanks Tony Bates for your help.
Quick response, professional
Got some problem when activating the license key, the staff Edward helped fixed the issue very quickly, Kudos!
Will try their other product for the future.
I cant access web page
Bought Office 2019
They are trustful and they answer emails quickly. At the beginning I could not access their webpage (and thought they were some kind of a scam) but they fixed it quickly.
All good
Fantastic team with great tech support
Fantastic team with great tech support, had a couple of issues with product selection and activation which was quickly explained and resolved. Highly recommended!
Really helpful online support
Really helpful online support, quick to help complete the order and download.
Simply great customer service over the phone, not common these days.
Special thanks to Tony
Major problems caused by having a 79…
Major problems caused by having a 79 year old trying do do something best left to a teenager. Fortunately I contacted Tony Bates who assisted me over some hours to solve the problems, most probably caused by me. Many thanks Tony excellent job even though he had to take control of my machine to make it happen. A very patient young man. Anybody fortunate enough to have his help will have their problem resolved. Again many thanks. Wal
Very Quick response and excellent…
Very Quick response and excellent service and guidance !! Highly recommended !!
flexible and prompt reply
flexible and prompt reply. The customer service Edward just resolve my problem in a few mins.
Very good service, highly recommended !!
STAY WELL AWAY
Bought 3 products
Could not download
Finally got that sorted
Now microsoft have blocked all 3
Can't get responses and have run out if patience
A COMPLETE SCAM
I tried unsuccessfully to install Word
I tried unsuccessfully to install Word. I contacted the online help and was immediately connected to Daniel. Being the most untechnical person on the planet (with an old computer) I didnt fancy his chances much. Well! He navigated me step by step as to what I had to install to actually get the product to install. He is absolutely brilliant and had this sorted in no time! I'm so incredibly impressed by his speed and knowledge and have no hesitation whatsoever in recommending Productkey24 - What Service!!! Give Daniel a payrise!!
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