Everything came and omg there all so fkn cute i could die it even came with other cutesy business cards and i definitely will be buying from there again they only took like 3 days to get here and the... Toon meer
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i found this small business off tiktok trying to find some cheap and affordable jewellery. I came across this account and thought their items looked great and they were 100% affordable!! My order took... Toon meer
At first I saw the prices on the jewelry on this website and I thought that it would be a scam as they looked too good to be true. BUT to my pleasant surprise I received a shipping notification the ne... Toon meer
Won’t get my jewellery anywhere else now! They supply jewellery for all my piercings and everything I’ve ever received has been 1000/10 quality!! Most of the jewellery even survived holidays in hot co... Toon meer
Bedrijfsgegevens
- Sieradenwinkel
- Bodypiercingzaak
- Winkel in modeaccessoires
- Handtassenwinkel
- Gezondheids- en schoonheidsartikelen winkel
- Zonnebrillenwinkel
Geschreven door het bedrijf
Project Galaxy is the ultimate destination for all your jewellery needs! Our selection includes a wide range of Jewellery, Piercing Jewellery, Accessories & more.
Contactgegevens
Verenigd Koninkrijk
- https://www.projectgalaxy.co.uk/contact-us
- projectgalaxy.co.uk
4,8
Uitstekend
113 reviews
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lovely!
lovely!! Super quick postage and good communication when I had an issue with an order on my behalf <333
4 februari 2023
Double heart belly bar
i ordered a belly bar and received some free lashes along with! I was so excited as i was looking at getting a pair of lashes for a while but couldn’t afford it at the time!! So happy with my order p
4 februari 2023
LOVED my nose piercings!
LOVED my nose piercings as ive only just got my nose done! delivery was fast and got a freebee aswell :)
13 januari 2023
Absolutely amazing products
Absolutely amazing products, I couldn’t be happier with them and delivery time was so quick, all around amazing! Will definitely order from again.
30 december 2022
I ordered a nose piercing, a gold butterfly and I couldn’t be more happier, it’s gorgeous. Loved it
Everything amazing
6 januari 2023
i recommend !!!
obsessed with everything i got 10/10 quality and all looks gorgeous got some free lashes too that are so nice once again obsessed with everything !!! will buy from them again for sure
3 januari 2023
Mixed review
I loved the lashes I got, they were really pretty. I even loved the butterfly barbell earring I got, however the butterfly broke off a few days later which was a little disappointing.
22 december 2022
Antwoord van Project Galaxy
Hi,
Thank you for your feedback we're glad to hear that you love the lashes.
We're sorry to hear about the butterfly barbell, as you've not contacted us regarding this there isn't anything we can do if we're not made aware.
There is a form on our website which can be filled out if an item breaks within 14 days. Once the form is completed we can the go from there.
Project Galaxy
Antwoord van Project Galaxy
*Update*
We can see that you have received your order after 9 working days, only 2 working days after the estimated delivery aim which is not a guarantee and delays were to be expected. You’ve not allowed enough time before leaving a review, we’d appreciate if you were patient next time and if you have any concerns to contact us directly through our website rather than leaving a negative review.
Hi,
We’ve checked your order and can see it was dispatched on the 5th and the delivery aim is 5-7 working days which means it’s currently only been 6 working days.
This negative review is unnecessary as you’ve not contacted us regarding your order and delivery is out of our control. However we have checked your tracking and it shows that it is in US customs. Your tracking number is in your dispatch confirmation email so you can stay updated.
Despite the delivery being within the aim, delays should be expected as it does mention in multiple places on our website that delays are likely to occur this is due to it being Christmas and a result of Royal Mail strikes.
Your order should arrive soon so please be patient.
Project Galaxy
I haven’t received the item yet!
10 december 2022
Antwoord van Project Galaxy
Hi,
Your order was only placed on the 1st and was dispatched the next day. You've chosen the 2nd class delivery option which has an aim of 3-5 working days and it's only currently been 4 working days.
It clearly mentions in multiple places on our website that delays are likely to occur due to Royal Mail strikes and it being the busiest time of the year as it's Christmas.
This negative review is unnecessary as you could have contacted us on our website if you had any concerns, we have a live chat and contact us page also our FAQ page has loads of information. Additionally, if there is a delay this is no fault of ours and is a result of Royal Mail which we have no control over.
Your order should arrive soon so please be patient.
Project Galaxy
LOVE THEM SO MUCH
8 december 2022
Worth it ❤️
Don’t normally write reviews, but I am so pleased with these lashes ! They are beautiful 🤩 got them in the Black Friday sale , so cheap for such good quality.
100% recommend!!!!
3 december 2022
Very quick delivery would use again
5 november 2022
Love it thank you!
9 november 2022
Not received my order and she dosent care
Ordered over a month ago and not received it but she is enjoying my hard worked for money! I emailed and texted her and she give me a rude reply asking me to check the stupid website for information when there isn't any. Useless. Another person selling crap
28 september 2022
Review zonder uitnodiging
Antwoord van Project Galaxy
Hi,
Sorry to hear that you have not received your order. However, you initially emailed us on a no-reply email which we mentioned all order enquires must go through the website due to it being a no-reply email. Which we then fully advised you on what to do but you've not responded to our previous message and done as we have advised.
We have loads of information on our website on what to do if you have not received your order, please go to https://www.projectgalaxy.co.uk/order-not-received
Once you've filled out the relevant form we can then assist further and make a lost claim through Royal Mail.
Also, there is no need for the language you've used in this review. Our communication with you has been fully professional, your order getting lost by Royal Mail is no fault of ours. However this could have been easily resolved nearly a week ago if you had given us your order details by filling out the form which is easily found on our website.
Project Galaxy
Very quick delivery fantastic service…
Very quick delivery fantastic service and so happy with the product itself beautiful jewellery
7 oktober 2022
absolutely love the eyelashes from here…
absolutely love the eyelashes from here great quality and look great. I recommend to all my friends and I cant Get enough go them
7 september 2022
Great service
Great service, arrived quickly, I love how items are individually wrapped and placed in little bags, great attention to details. Also good value for money, thankyou
1 september 2022
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