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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I want to love Promix. The French vanilla grass-fed whey isolate itself is genuinely great - clean ingredients, tastes good, mixes well. But the bag will not close. The zip seal on my bag is defective... Toon meer

Beoordeeld met 1 van de 5 sterren

I purchased a 5 count bundle - 3 proteins and 2 creatines. I purchased the product because the website said: “Our Guarantee All our products come with our 90-day satisfaction guarantee* *. We sta... Toon meer

Beoordeeld met 1 van de 5 sterren

I love the product and really wish they could change their checkout process. Upon checkout they have a huge button for check-out and a tiny (less obvious) button for "Checkout without Package Pro... Toon meer

Beoordeeld met 5 van de 5 sterren

I've been using PROMIX products for 10 years. I find they're the best option for clean, transparent, did I say CLEAN, nutritional supplemental products on the market. I dont work for them, and I didn... Toon meer

Bedrijfsgegevens

  1. Fitness- en voedingsservice
  2. ook in
  3. Vitamine- en supplementenwinkel

Informatie afkomstig van verschillende externe bronnen

Promix Nutrition natural supplements contain only the purest ingredients. Buy high quality, natural protein supplements & more at our online supplements store!


Contactgegevens

1,7

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51 reviews

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1,7

Alle reviews

(51)

25 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

I bought debloat during black friday…

I bought debloat during black friday sale so I could try the product out. I was so eager to love it that I bought two packs. After a few weeks of using it i am noticing my bloating got worse. I reached out to the company because they really market their 90 day guarantee and i still have one UNOPENED pack. they said the 90 day guarantee doesnt apply because it wasn't full price. How on earth is trying the product risk free then? This disclaimer should've been written just as big as the 90 day guarantee. Its false advertisement!! I wanted to try other products but now i refuse

16 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No product quality guarantee

Last 2 orders contained mint chocolate puff bars were bad. One box was full of bars that were old stale and hard. The next order contained a new or messed up recipe as the mint oil was so strong it made the bars bitter and my mouth feel like I rinsed with listerine which is clearly not ideal. Earlier orders of this flavor (and all other flavors I have ordered) were great so I have a basis of comparison. Customer service was chipper in telling me they don’t refund subscription orders and that there is nothing they can do. Regardless of order method I gave them $60 for these 2 boxes of junk. I am also noticing no way of writing a review on their website. Like, the products HAVE reviews, but I’ve never been asked to review an order a there is no “write review” button on the product page so where are their reviews coming from??? Consider me a customer lost. Boi bye.

23 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I received the Omega 3 Cod/Salmon…

I received the Omega 3 Cod/Salmon capsules and was hit with the potent smell of DEAD FISH when I opened. I’ve never smelled anything remotely close to this with other omega 3 supplements. The company after being informed of this, REFUSED a refund!! Disgraceful and disgusting. Rotten fish oil pills can be harmful. Company doesn’t care

16 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I’ve never been so bloated in my life

I’ve never been so bloated in my life. Reached out to Exchange for a vegan option and mind you this was my first order. Because I ordered on auto renew it was not eligible for a refund or an exchange! Not a good practice and not a clean product if it makes me this gassy!

7 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This company is a complete scam

This company is a complete scam – both to customers and affiliate partners.

Promix Nutrition presents itself as a “transparent, honest, and ethical” brand, but my experience proves the exact opposite. Their entire affiliate program is a joke. They happily let you promote their products, invest your time, effort, and reputation to bring them sales — and when it’s time to pay your commission, they suddenly “can’t find your referrals” or claim “system errors.” It’s nothing but excuses.

I personally generated multiple verified sales through their links, tracked and confirmed, yet I never received a single cent. Their affiliate support stopped replying to emails the moment I mentioned missing commissions. The communication went from polite to completely silent — classic scam behavior.

As for the products themselves, they are massively overhyped. The marketing screams “clean nutrition,” but the quality is mediocre at best. Many customers, including myself, experienced poor taste, clumping, and inconsistent product batches. And when you try to get help or request a refund, customer service simply vanishes.

Promix Nutrition uses the appearance of a “natural, trustworthy brand” to lure people in — but behind that image is a business that profits from deception. They exploit both customers and affiliate marketers.

If you value your money, your reputation, and your time, stay far away from Promix Nutrition. This company does not honor its word, does not pay what it owes, and clearly has no respect for honesty or integrity.

23 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Awful experience from start to finish

Awful experience from start to finish. The order took forever to arrive, and when it did, the seal was broken. The powder had a strange odor and made me feel sick after drinking it twice. I tried contacting Promix customer service but got no reply. I’ve used many supplements before, but this one stands out — for all the wrong reasons.

23 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Awful product, awful customer service

If I could give this company zero stars I would. Their protein powder (although clean) tastes like flavored chalk, their protein rice cake bars (although taste good) do not have as clean ingredients as I’d want in a protein bar. Oh and their customer service is beyond awful. They are super unprofessional and extremely rude. They clearly need some training on customer service and how to make a more yummy protein powder that’s still clean. There are a million other nutrition companies out there I can name that are way better, tastier, and nicer than these folks. Shame on Promix.

2 september 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Save Your Money

Overall probably the worst protein I have used, bought due to the clean ingredients in hopes it would digest easily (I don't mind if a protein dosent taste great).

Never in my life have I had a worse experience drinking protein. It makes me bloated, uncomfortable, and doesn't taste good. Overall, there's not much good to say, except that they refunded my order. Save your money and go with a different brand.

2 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Protein Powder Doesn't Dissolve

The dutch chocolate protein mix I purchased is complete garbage. It doesn't mix with water! Isn't that the ONLY thing protein powder is required to do? If they tried to package this as oatmeal, that would be more realistic. I tried to reach out for a refund after I tried it day 1 and they don't offer refunds if you purchased it on a subscription plan! ARE YOU KIDDING ME?! It's the same money! ZERO stars - AVOID LIKE THE PLAGUE

24 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

this is a fraud

I just like anyone else could make a fortune if I had as many subscribers as you know, I could take a selfie and say the reason I’m “this fit” and say the reason is because I take whatever I put into those pills or whatever powder I want that no one checks is in those pills and I could sell it and become a multimillionaire and no one checks within it. I could call in miracle formula as long as I don’t make a claim that it treats a specific medical condition that requires the treatment of a medical doctor. I can just put buzzwords on it so instead of saying, this helps your depression. I can just say buzz words like depression immunity support, just using buzz words like feel good happy natural and from there I can sell it and we don’t have to get any approval and don’t have to clear anything through the FDA. This is the wellness industry at its finest

26 september 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

The protein is created with the idea of…

The protein is created with the idea of quality. While the ingerdients are verified, the protein falls way short of being good. It stays climpy in my mixer and turns into a froth that lasts literally all day. Gives me very bad gas because of it.

On top of this, their return policy is predatory. Subscription packages are non refundable. This is clearly a yrap to force people into paying full price for a product they want to try for a while, but end up not liking.

15 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Misleading return policy

They advertise a 90-day return policy but that is not accurate. The 90-day return policy does not apply if you buy with a discount and they make it so that basically everybody buys everything with a discount. Thus there is really no 90 day return policy. I had an allergic reaction to one of their products and they still wouldn't let me return it.

1 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Deceptive company with poor quality items, avoid avoid avoid

The company uses outsourced customer service and deceptive bait and switches to deny customers of guarantees. Luckily, I documented the fact that they changed their return policy AFTER I made the purchase (deceptive), then used it to deny my claim, which has given me enough documentation to trigger a chargeback (thank you Chase!)

I'm also having their products tested in a local 3rd party lab because the items gave me bad reactions that I've never had with other brands. If anything is awry, then I'll be pursuing legal action with the FDA (Google "Supplement complain steps FDA").

8 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could rate them a 0 i would!

If I could rate them a 0 i would!! This company is so unprofessional and lie on their website with their 90 day guarantee- i tried to return because the product was disgusting and I just couldn't drink it only had two packets and they said the 90 day guarantee doesn't apply if you used a discount- what kind of bs is that!! If I would of known i wouldn't have used a discount - it's a total SCAM!!

23 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Faultyproducts that do not stand by…

Faultyproducts that do not stand by their expiration date.

I have had several encounters with Promix and enjoy their clean products. What i don't enjoy is their lack of professionalism, customer service or accountability. I have had packages/orders go missing (which they luckily replaced after accusing me of having the item), recieved open product and now, items that are spoiled and turned solid as a rock, a year and a half before their expiry date and they refuse to honor it.
Stopped responding via email, and repeatedly stated that the shelf life vs expiry date is not valid. They only guarteen their items to last 90 DAYS OF PURCHASE and don't acknowledge the expiration date posted on their items.
DO NOT BUY THIS PRODUCT (Blood Flow). If you do not use it within 90 days, the item will solidify into a rock. THEIR NINETY DAY GUARANTEE POLICY HAS NOTHING TO DO IF THE ITEM IS EFFECTIVE IN EVERYTHING I DON'T HAVE ANYTHING TO DO WITH THE SHELF LIFE. I reached out to customer service to see if they would be able to send a replacement for the faulty product, seeing as the EXPIRY DATE states August 2026. Even though the expiration date listed on the bottle says 2026 the company does not guarantee that it will last that long. They only qaulifu items eithin 90 days. To me this is false advertising. I have shopped with promix many times in the past And am forever shocked and disappointed, and by the lack of professionalism, accountability lack of scientific evidence of shelf life versus expiry date, and overall lack of quality of service. Wasted a whole $150 on this item, along with 2 Beets Jar (which I also have factory sealed, that also hardened into a rock). The company claims that there is silica within the powder to prevent it from it forming into a rock. However, if the item is able to spoil after 90 days into a rock, imagine what it's doing inside of your body. Horrible product horrible company and horrible service. They stopped responding after I questioned their lack of shelf life right versus expiration date and refuse to offer any sort of compensation that equated to the amount purchased (even a store credit).

7 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could give 0 stars I would

If I could give 0 stars I would. Shady business practices and terrible customer service.

Note that if you purchase an item with a discount code you cannot return it. Nowhere do they tell you this during the whole buying experience.

15 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding customer service

Outstanding customer service. I made an error ordering, and, within a few hours, AND, on a holiday weekend, I was emailed a response that was beyond my expectations. Above and beyond service.

5 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horrible Product, Horrible Customer Service

I bought their whey protein mix and it tasted disgusting along with the packaging not being able to close. I wrote a 1 star review and they deleted it, and reached out to me via email saying that I was unable to return it because I had a subscription, and that I could transfer the protein into a different bag. They were dismissive and condescending.

12 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Positive customer service experience

I’ve been drinking this protein for months and have always enjoyed it—especially the vanilla flavor. This time, though, the taste was off and didn’t match the usual quality. Initially, customer service wouldn’t let me return it or issue a refund, which was disappointing.
However, after explaining the situation in detail, they did issue a refund. I really appreciate that they ultimately made it right. The grass-fed whey protein itself tastes great, is high-quality, and affordable. I just think their customer service could use some improvement. In the end, I commend them for resolving the issue.

22 mei 2025
Review zonder uitnodiging

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