I wish every company was like these guys/gals. Had some technical questions re. the installation of a HS2000 in a camper van. All my specific questions, which I emailed to them, were answere... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Everything arrived on time and we'll packed. Water system all up and running again. Only slight complaint which is not propex leisures fault but parcel force didn't ring our doorbell or talk to a nei... Toon meer
The advice given by Kim when I called was clear and concise. I followed her exact method to solve my issue and it worked first time.......after I replaced the intake hose as advised. I couldn't be... Toon meer
Very quick and efficient service from Propex. My trusty Hs2000 gas heater finally gave up after many years of reliable service, only because of water contamination on the pcb. Very pleased to find a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For over 35 years we have manufactured and sold LPG-powered air and water heaters for recreational vehicles and marine applications. After 35 years, Propex is proud to maintain the products are still designed and manufactured in the UK. Ensuring all UK and EU safety standards are fully maintained. Technical support is readily available and includes excellent after-sales support by employees who know the products. We sell a wide array of caravan and motorhome accessories online and instore. As well as, a fully equipped workshop with two vehicle lifts to carry out heater and tank installations. Plus, Motorhome and Caravan habitation services.
Contactgegevens
Unit B3, Platinum Jubilee Business Park, Hopclover Way, BH24 3FW, Ringwood, Verenigd Koninkrijk
- 0333 0110 488
- info@propexheatsource.co.uk
- propexheatsource.co.uk
4,7
Uitstekend
167 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Second boiler I've had for campervans i…
Second boiler I've had for campervans i have built excellent quality easy to fit quick delivery highly recommended
27 maart 2024
Quick delivery of part
Quick delivery of part. No issues with communication or queries.
25 maart 2024
Antwoord van Propex Heating and Leisure Ltd
Hi Robbie,
Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service. Thankyou for choosing to shop with us and we hope to see you again soon.
Kind Regards,
Propex Heating and Leisure Ltd
Exactly what I wanted and at a good…
Exactly what I wanted and at a good price very fast delivery
12 maart 2024
Antwoord van Propex Heating and Leisure Ltd
Hi Karl,
Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service. Thankyou for choosing to shop with us and we hope to see you again soon.
Kind Regards,
Propex Heating and Leisure Ltd
Easy to order fast delivery and good…
Easy to order fast delivery and good fitting instructions
11 maart 2024
Antwoord van Propex Heating and Leisure Ltd
Hi Dianne,
Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service. Thankyou for choosing to shop with us and we hope to see you again soon.
Kind Regards,
Propex Heating and Leisure Ltd
Chaotic order processing
Took Propex 3 attempts to get a single item picked and despatched correctly. Apologetic and very prompt service, but...
5 maart 2024
Antwoord van Propex Heating and Leisure Ltd
Hi Anthony,
Thankyou for taking the time to leave us a review. I must apologise that it took us 3 attempts to get your order correct, this should never have happened. We have taken the time to review our order picking process and understand where we went wrong. We hope you will come back to shop with us in the future.
Kind Regards,
Propex Heating and Leisure Ltd
Antwoord van Propex Heating and Leisure Ltd
Hi Michael,
Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service. Thankyou for choosing to shop with us and we hope to see you again soon.
Kind Regards,
Propex Heating and Leisure Ltd
Underslung Gas Tank on Swift C402
I had an underslung gas tank fitted by Propex, to a 6mt Motor Home in April 2023 and I am very satisfied with that.
At the end of the year the original regulator failed without warning but, fortunately I had bought a spare so I had one to fit and I have now just ordered another spare which arrived promptly.
I understand that there is no blame on Propex for a regulator suddenly failing and I found them to be very helpful with advice and efficient with sending me the new spare.
27 februari 2024
Antwoord van Propex Heating and Leisure Ltd
Hi Jim,
Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service and your understanding that parts can fail unexpectedly. Thankyou for choosing to shop with us and we hope to see you again soon.
Kind Regards,
Propex Heating and Leisure Ltd
Rapid response and delivery time and…
Rapid response and delivery time and purchases in first class condition.
19 februari 2024
Antwoord van Propex Heating and Leisure Ltd
Hi Stuart,
Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service. Thankyou for choosing to shop with us and we hope to see you again soon.
Kind Regards,
Propex Heating and Leisure Ltd
As a motorhome technician
As a motorhome technician, I was able to give plenty of information, and the help I got was very useful.
5 februari 2024
Antwoord van Propex Heating and Leisure Ltd
Hi Ian,
Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service. Thankyou for choosing to shop with us and we hope to see you again soon.
Kind Regards,
Propex Heating and Leisure Ltd
Low maintenance cost boat heating
Very complete easily installed package.
Great after sales help.
16 januari 2024
Antwoord van Propex Heating and Leisure Ltd
Hi Ernest,
Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service. Thankyou for choosing to shop with us and we hope to see you again soon.
Kind Regards,
Propex Heating and Leisure Ltd
Antwoord van Propex Heating and Leisure Ltd
Hi Gary,
Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service. Thankyou for choosing to shop with us and we hope to see you again soon.
Kind Regards,
Propex Heating and Leisure Ltd
Good service
22 januari 2024
Antwoord van Propex Heating and Leisure Ltd
Hi Gary,
Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service. Thankyou for choosing to shop with us and we hope to see you again soon.
Kind Regards,
Propex Heating and Leisure Ltd
Rather expensive
The modified part needed to fix my gas heater was very expensive for what it was. Seeing how it fixed a design flaw, I would have hoped it would have been supplied at cost or possibly less.
1 februari 2024
Antwoord van Propex Heating and Leisure Ltd
Hi Mark,
Thankyou for taking the time to leave us a review. From your order we can see you ordered a HS1800/HS1600 version, this heater will be around 15-20 years old. The upgrade isn't replacing a design flaw, the Omron sensor in the upgrade kit hadn't been invented yet and no Omron sensor was in the previous models of heater. I've passed on your query on the price, the kits are made up individually in house by hand and by upgrading to the Airflow upgrade kit, you are investing in the longevity of your heater.
If you have any further questions or queries please don't hesitate to call or email into us at: 0333 0110 488 or info@propexheatsource.co.uk.
Kind Regards,
Propex Heating and Leisure Ltd
Friendly and helpful advice and…
Friendly and helpful advice and suggestions with the invitation to get in touch again should it not resolve the issue.
My unit is way outside of the warranty.
19 januari 2024
Antwoord van Propex Heating and Leisure Ltd
Hi Edward,
Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service, we do our best to help each individual customer. Thankyou for choosing to shop with us and we hope to see you again soon.
Kind Regards,
Propex Heating and Leisure Ltd
Their staff are always very polite, friendly and helpful! and
Their staff are always very polite, helpful and knowledgeable about all their products including all the older models they don't make any more, they carry a large range of spares and accessories for all current heaters and water heaters and some for older ones, every order has been despatched and delivered quickly, I would definitely recommend buying from them.
15 januari 2024
Antwoord van Propex Heating and Leisure Ltd
Hi Shaun,
Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service, I've passed on your praise to our team. Thankyou for choosing to shop with us and we hope to see you again soon.
Kind Regards,
Propex Heating and Leisure Ltd
Delivered promply and really keen…
Delivered promply and really keen prices on sundry items.
15 januari 2024
Antwoord van Propex Heating and Leisure Ltd
Hi Tim,
Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service. Thankyou for choosing to shop with us and we hope to see you again soon.
Kind Regards,
Propex Heating and Leisure Ltd
Antwoord van Propex Heating and Leisure Ltd
Hi Bernard,
Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service. Thankyou for choosing to shop with us and we hope to see you again soon.
Kind Regards,
Propex Heating and Leisure Ltd
Great company
Had purchased spares from proprex one of the items was wrong I had to send proof of the wrong part and this was dealt with almost immediately three days later I had the correct part. Nice and easy process and the lady who dealt with me was helpful and professional. Thank you propex.
15 januari 2024
Antwoord van Propex Heating and Leisure Ltd
Hi Brian,
Thankyou for taking the time to leave us a review. Apologies an incorrect part was sent out, we're glad to hear this was corrected quickly. Thankyou for choosing to shop with us and we hope to see you again soon.
Kind Regards,
Propex Heating and Leisure Ltd
Antwoord van Propex Heating and Leisure Ltd
Hi Mr Thompson,
Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service. Thankyou for choosing to shop with us.
Kind Regards,
Propex Heating and Leisure Ltd
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.